How do you handle your customer service?

Customer service is a big issue - so much so that many businesses say they stand out by providing the best service or some other way of making that same statement.

But, we know plenty of horror stories of bad customer service and how one bad experience can lead to a loss of 15 potential clients and brand reputation!

Listen in as Jennifer, Daniel, and Patricia talk about customer service: what to look out for, how to properly ensure your clients are being kept happy, and knowing that you're not spending more on customer acquisition expenses over silly losses that could have been stopped upfront!