Inside the Funnel - podcast cover

Inside the Funnel

Inside the Funnel takes listeners into the world of marketing leadership, where decision makers make big decisions, data informs everything, and ROI is just one of many metrics that matter. Join DAC's Jenna Watson, Dan Temby, and Nasser Sahlool—marketing trailblazers and incorrigible rascals—as they explore personalization at scale, customer analytics, and other real-world marketing matters that determine the success of strategies, tactics, brands, agencies, and even entire careers. https://www.dacgroup.com (www.dacgroup.com)
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Episodes

Looking back to look forward

Oh man, the future! Dan, Jenna, and Nasser are back to make sense of a year in which everything changed in digital... again. Grab yourself a frothy coffee and join our future-proofed trio as they dissect 2023, speculate what 2024 may have in store, and make questionable attempts at Australian and Welsh accents. The year in review: Excitement, frustration, jamón AI, AI, Oh! New possibilities in 2024 What lies ahead for paid search practitioners? Goodnight, sweet AI startups GPTs: Bad name, revolu...

Dec 07, 202350 minSeason 1Ep. 18

AI Sunrise Series: Mount the Hype Cycle

In the first part of DAC's AI Sunrise Series, the gang returns to discuss the topic on everyone's lips. Join Jenna, Dan, and Nasser as they explain what the dawn of AI means for digital marketers, businesses of all shapes and sizes, and the world in general. Along the way, they generate lifelike content about: The solipsistic world of AI-powered monocles Surprise! AI tools are already ubiquitous Adding value as actual human beings An imminent sea change in user behavior What does "efficiency" re...

Jun 14, 202345 minSeason 1Ep. 17

Generative AI: It's the end of the world as we know it (and we feel fine)

And we're back! Our triumphant trio returns to reveal all about marketing's hottest topic: generative artificial intelligence. Find how "the most profound technological development since the internet itself" is set to reinvent, well, pretty much everything. Along the way, Dan, Nasser, and Jenna delve into topics definitely not suggested by ChatGPT, including: Neural networks and fighty robots: How does generative AI actually work? Player 2 has entered the game... Google Bard! The inevitable rise...

Feb 14, 202346 minSeason 1Ep. 16

SERP's up: The radical reinvention of SEO

Some things never change, but SEO is not one of those things. Join Jenna, Nasser, and Dan as they check in on the sweeping evolution of organic search, explore Google's role therein, and ponder the future of one of digital's most traditional disciplines. Along the way, they click through into topics including: Counting in cubits and backyard pyramids Visualization, zero clickification, monetization Higher ranking =/= more impressions Create compelling content... but how? SEO has never been more ...

Aug 08, 202232 minSeason 1Ep. 15

Behind the scenes of the Great Resignation

We're witnessing the most tumultuous era in the history of talent acquisition and retention in the marketing industry, and it's showing no sign of abating. Amid the churn, Jenna, Nasser, and Dan recruited Talentfoot founder and CEO Camille Fetter to reveal all about the Great Resignation, covering talking points including: Resistance to hybrid models and the reinvention of collaboration Is agency-to-client talent migration a thing of the past? Overpromoted and underperforming: The consequences o...

Feb 24, 202237 minSeason 1Ep. 14

2022: What to expect when you don't know what to expect

Fourth-quarter deadlines, postponed plans, and crippling anxiety about the year ahead—there's no mistaking The Most Wonderful Time of the Year™! Join Santa Sahlool, Dancer Temby, and Jingle Bells Watson as they recap an eventful year and look ahead to 2022, squeezing down chimneys including: The ever-changing definition of digital performance How to dovetail with Google's long-term vision Persuasion and precision: The future of digital media In-housing and the scramble for talent The Brand and t...

Dec 21, 202142 minSeason 1Ep. 13

Into the metaverse of madness

Facebook's metaverse announcement sent shockwaves around the digital world—and not just because of Mark Zuckerberg's "unique" presentation. But what does it all mean for brands, marketers, consumers, and the world at large? Choose your avatar and join Jenna, Nasser, and Dan in the funnelverse as they dissect the implications, confront controversies, and tackle topics including: "The metaverse" or "A metaverse"? Fluff, vision, and positioning: The hallmarks of a land grab How the metaverse will m...

Nov 03, 202145 minSeason 1Ep. 12

Diversity in ad land

We're back from our short summer hiatus to explore one of the marketing industry's most urgent issues: diversity. Listen in as Nasser, Jenna, and Dan are joined by LiveIntent CMO Kerel Cooper—an award-winning advocate for diversity in business, media, and technology—to dive into some of the topic's most important talking points, including: How diverse workforces drive higher performance (and make fewer mistakes) The blurred lines between personal and professional lives Diversity and the immigran...

Sep 14, 202138 minSeason 1Ep. 11

Björn's brilliant B2B blueprint

Is B2B marketing really more challenging than B2C? The digital age has blurred the lines between the two, so we enlisted T-Systems' Head of Digital Marketing, Björn Radde, to reveal truths from one of Europe's most successful B2B operations. Join Nasser, Dan, and Jenna as they pick Björn's brain to reveal: Why B2B doesn't mean "boring to boring" The duality of B2B/B2C experiences How to reverse-engineer the sales funnel for major deals Why B2B sales will be insulated against the loss of third-pa...

Jul 07, 202131 minSeason 1Ep. 10

Back to the cookie-less future

Since we first covered the topic in episode one, Google has revealed that it will NOT replace third-party cookies with an equivalent mechanism to identify individual users. Cue anxious marketers asking themselves: "How are we going to do our jobs?!" Fortunately, Dan, Jenna, and Nasser are back to paint a much more vivid picture of our cookie-less future, gliding their hoverboards across talking points including: Why are third-party cookies going away? User Tracking 101 Privacy-preserving approac...

Jun 07, 202143 minSeason 1Ep. 9

Gettin' Shingy wit it

The iconoclastic David Shing (Shingy) is one of digital's most entertaining, fascinating, and polarizing figures—and he remains one of the sharpest minds in the business. Join Dan, Nasser, and Jenna as they chase down AOL's former "Digital Prophet" and see the world through his eyes, casting their gaze at: The antagonistic origins of the Prophet The best (and worst) pandemic advertising Are CMOs unprepared for the cookieless future? Three barriers to data-driven insights QR codes: A comeback sto...

May 05, 202148 minSeason 1Ep. 8

The horsemen of the website apocalypse (and their buzzkill pal)

In the grim darkness of the far future, there's no such thing as websites… or is there? Join Calamity Jenna, Nasser the Kid, and Dan "Just Dan" Temby as they mount their steeds to explore the very real prospect of a websiteless future. Our intrepid trio set the record straight at speakeasies along the way, including: Why APIs are the heralds of website death Google's war on clicks: Benign or malignant? Platformification and the platform economy Schema markup's inevitable renaissance Will the web...

Apr 09, 202138 minSeason 1Ep. 7

CX, customer reviews, and 50 cases of beer: A chat with Jay Baer

Keynote speaker, best-selling author, advisor to 36 of the Fortune 500, seventh generation entrepreneur, certified barbecue judge, divorce statistician, reformed domain squatter... Jay Baer has seen and done it all, and now he's Inside the Funnel's first ever guest! Join Jenna, Dan, and Nasser as they gleefully pick Jay's brain to reveal priceless insights into customer experience (CX), including: Kansas barbecue vs. Texas barbecue Why do 70% of CX initiatives fail? How online reviews have becom...

Mar 03, 202142 minSeason 1Ep. 6

Digital transformation: More than meets the eye

Digital transformation is one of the business world's most misconstrued concepts. It doesn't mean getting a new marketing stack or moving from carbon paper to Excel. So... what *does* it mean? Join Jenna, Nasser, and Dan as they explore and explain why digital transformation is about customer experiences and business outcomes—not just shiny new tech. Inside the Funnel, roll out! Jim from The Office vs. Neo from The Matrix New tech stack =/= digital transformation Why alignment is easier said tha...

Feb 03, 202134 minSeason 1Ep. 5

Anecdotes from the omnichannel

Omnichannel was thrust back into the limelight at the tail-end of a crazy year. Why? Because digital is becoming the world's de facto medium for working, socializing, shopping—and engaging with both local businesses and national brands. But what is omnichannel? What *isn't* omnichannel? And have we finally found a topic that Dan finds exciting rather than frustrating? Listen in as Jenna takes the wheel for a whistle-stop tour through: Omnichannel vs. multichannel Omnichannel =/= attribution anal...

Jan 05, 202138 minSeason 1Ep. 4

Should we rage against the AI machine?

Sooner or later, artificial intelligence is going to completely reinvent the world of marketing… again. But should we welcome our robot overloads or resist their ascent? What do marketing decision-makers need to know about AI as 2021 approaches? And why is Jenna convinced that machine learning will prove to be the bringer of end times? Drop in on our intrepid trio to find out! Ex Machina or The Wild Bunch? Narrow intelligence vs. general intelligence vs. super intelligence Using AI to do the "th...

Dec 03, 202046 minSeason 1Ep. 3

From "welcome back" to Westworld

On a scale of "one size fits all" to "borderline creepy", just how personalized should marketing be? Well, it depends, but one thing's for sure: there's no shortage of nuance, distrust, and legislation to contend with. In short, personalization is a hot-button topic—but Jenna, Dan, and Nasser are here to push it. The Christopher Nolan Guide to Personalization Social's wacky algorithms Thinking, Planning, Doing, Feeling The choir of positive reinforcement Has too much personalization broken the w...

Nov 03, 202039 minSeason 1Ep. 2

That’s the way the cookie crumbles

Cookies are helpful. But they're also the source of all digital evil... Or are they? There's a lot of misinformation floating around, but Jenna, Dan, and Nasser are here to set the record straight—and define exactly what marketing decision-makers need to know. Along the way, they cover: Cookies 101: A timely refresher Why are third-party cookies going away? Google's search for a "suitable alternative" Consumer cookies: Consent, clarity, and control The "that guy" anecdote Personalization pipe dr...

Oct 06, 202033 minSeason 1Ep. 1

Introducing Inside the Funnel

Welcome to Inside the Funnel, the podcast for marketing leaders, nerds, and aficionados who want to lift the veil on the marketing machine (machines wear veils, right?) and get the scoop from actual, real-life decision-makers. In each episode, DAC's Jenna Watson, Dan Temby, and Nasser Sahlool will share their unique insights into the most pressing topics in marketing, explore the major issues marketers face, and pinpoint the latest cause of Dan's permanent state of frustration. Here's a quick in...

Sep 30, 20202 min
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