Innovation in Government
Learn from industry experts who enable innovation and make government more responsive and secure by advancing key technologies. Innovation in government examines a wide range of topics and evaluates their payoff.

Episodes
AI, intelligent automation gives agencies new capabilities to improve citizen services
DevOps methodology helps agencies achieve citizen expectations
Innovation in Government: Cyber Leaders on Identity Management
The zero trust approach to cyber starts from the inside
Customer experience must be more than a mission enabler
Dave York, the senior vice president of U.S. public sector for Genesys, said agencies can improve how they deliver services to citizens by taking a omni-channel approach to digital modernization. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .
There’s a growing realization that hybrid cloud makes the most sense
Tricia Fitzmaurice, the regional manager for law enforcement and justice at Red Hat, said the benefits and potential of hybrid cloud is unmistakable and only growing. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .
Hybrid IT environment opens the door for agencies to modernize
Through data, agencies can achieve much needed culture, technology change
Cyber Leaders on Cloud Security
Agencies need to reduce cyber complexities, move to a software-defined perimeter to achieve zero trust
To slow down cyber attacks, know what you have and deceive them
Agencies need force multiplying technologies to keep up with the cyber threat
Improving the user experience can be a big, easy step toward IT modernization
Connect, personalize and understand to improve the citizen experience
Agencies have made the move to dev/ops processes, now it’s all about the culture
Joel Jackson, the director of emerging technology for Red Hat’s North America Public Sector group, said agencies need to have a sprinting mindset from the beginning of any application development effort. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .
Reduce cyber complexity on the way to IT modernization
Innovation in Government: Cyber Leaders on CDM
Since its inception in 2013, the federal government’s Continuous Diagnostic and Mitigation program (CDM), led by the Department of Homeland Security, has helped agencies discover up to 50 percent more assets inside their systems than they were previously aware of. And they’re able to do it in real time. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info ....
Robotics process automation is out of the hype curve, making real impacts
Jim Walker, director of public sector marketing for UiPath, said 25-to-30 agencies already are taking advantage of RPA to automate menial, repetitive tasks. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .
Reducing complexity, moving toward more integrated cyber defenses
Zero trust pushes agencies away from an outdated approach to cybersecurity
Randy Wood, vice president of U.S. public sector sales for Akamai, said zero trust is not a new idea, but one that is about five years old. It promotes the simple concept that trust is not an attribute of location, and just because an employee is trusted inside perimeter, it doesn’t mean he or she should be granted access to all the information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info ....