Ep594: Trust – hard earned and all too easily lost – what should BFSIs be doing to retain it?

Cheryl Chiodi, Industry Strategist for Financial Services, Akamai

Gaining, or perhaps regaining and retaining customer trust should be a key concern for any financial services institution. Ensuring security is another cornerstone with cyberattacks costing 50% more for banks and financial services institutions (BFSIs) than all other industries combined, according to data from industry consortium the Financial Services Information Sharing and Analysis Center (FS-ISAC) and Akamai, which offers a suite of cloud computing, security, and content delivery services. Robin Amlôt of IBS Intelligence speaks to Cheryl Chiodi, Industry Strategist for Financial Services at Akamai