Ep418: What can banks learn from BNPL platform players?

Al Lukies, CBE, Founder & CEO, Pollinate, and Chair of the FinTech Alliance

Regulation is coming to the BNPL sector. That is inevitable but what will it mean and how will it impact the industry? What is certain is that a lucrative financial product has been established and that banks are late to the party. Some may say ‘again’. This underlines the importance of understanding the true value of customer data if established banks are to compete successfully against FinTechs like the buy now pay later operators. It is more important than ever to be able to have a holistic view of banking customers to help drive profitability. Al Lukies, CBE, Founder and CEO of payments platform Pollinate, and Chair of the FinTech Alliance, discussed the issues with Robin Amlôt of IBS Intelligence.