Send us a text In this episode, we dug deep into the mind of an industry veteran, Jim Fultz. With his 35+ years of HVAC experience, we shared an insightful discussion on the intricacies of business management and technical innovation within the HVAC sector. Here are 3 Key Takeaways: Flat Rate vs. Time & Materials: Jim's experience points to the benefits of flat rate pricing, ensuring customers know what they are paying upfront, and positioning your technicians for success. The Value of Train...
Feb 12, 2024•42 min
Send us a text In this can't-miss episode of HVAC Success Secrets: Revealed, we sat down with industry titan Scott Bidwell, the mastermind who grew a $15 million company and is now steering the ship at Dallas Plumbing with transformative leadership and an insightful vision. Scott shares his journey from a maintenance tech to a successful business owner and the tough financial lessons learned while rebranding and reshaping a commercial enterprise into a booming residential service. Learn how Scot...
Feb 09, 2024•47 min
Send us a text Our latest episode was nothing short of enlightening! We had Dominic Rubino, the brains and energy behind Profit Tool Belt and 10xBLT, where he's been coaching contractors to soar in their businesses. Plus, he's the voice you've heard on the Profit Tool Belt Podcast. With Evan running the show solo, the depth of conversation and practical business advice shared were outstanding. Key Takeaways: Revenue Responsibility Per Hour: Understanding how to calculate and optimize your revenu...
Jan 31, 2024•56 min
Send us a text We were privileged to sit down with the founder of Service Nation, Matt Michel, and we're still buzzing with insight! We dived deep into strategies for organizational efficiency, navigating economic downturns, and maintaining robust company cultures. Key Takeaways for You: Cut Smart, Not Deep: Focus on trimming overheads without compromising your team's core strength. Matt shared how balancing increased sales and reduced overhead led to substantial profit growth and well-deserved ...
Jan 23, 2024•47 min
Send us a text We sat down with industry maven David Rames to unpack the intricacies of the HVAC industry and the technological advancements shaping the future. In a riveting episode full of insights, anecdotes, and expertise, Rames challenges the norms and sparks a critical discussion on trade schools, passion, and the evolving landscape of heat pump technology. Key Takeaways for the HVAC Professional: Education and Practical Know-How: Engage with and support trade schools in adopting the lates...
Jan 23, 2024•40 min
Send us a text We had an eye-opening conversation with industry expert Bill Staiger from Bosch, live at the AHR Expo in Chicago. This episode is a deep dive into the critical world of HVAC training, product innovation, and industry challenges. Here’s why you can’t miss this episode: Training Mastery: Discover why proper training isn’t just about ticking boxes – it's about saving lives, boosting productivity, and building trust in the community. Continued Education: Training is the backbone of ex...
Jan 22, 2024•29 min
Send us a text We sit down with Michael Littler, the CMO of Hitachi Cooling & Heating. We unpack the industry's technological shifts, how they're shaping consumer and contractor landscapes, and the critical role of education in adapting to these changes. Education First: The HVAC industry is on the brink of a refrigerant revolution with a switch to R32, and education across the board—from manufacturers to contractors—is vital for a seamless transition. Technological Shift: Hitachi's integrat...
Jan 22, 2024•31 min
Send us a text Another fantastic episode of HVAC Sucess Secrets: Revealed with none other than Devon Murphy. Esteemed for his knowledge and innovative techniques in the HVAC space, Devon dropped pure gold in our discussion, leaving us with a treasure trove of actionable strategies. Here's a sneak peek of what we dived into: Three Key Takeaways from Our Chat with Devon: 1. Be Different to Make an Impact: It's not just about owning billboards but about how you creatively use them. In a space where...
Jan 17, 2024•46 min
Send us a text Join us on HVAC Revealed as we dive deep into the game-changing world of AI and its role in the HVAC industry with the pioneering mind of Joe Crisara. Uncover the insights transforming service businesses and pushing the possible boundaries. Joe Crisara, known as America's service sales coach, shares his seasoned perspective on the intertwining roles of AI in enhancing learning, managing conflicts, and improving business operations. In our comprehensive discussion, we delve into th...
Jan 10, 2024•1 hr
Send us a text We had Laura Kelly on the show! Laura co-founded Clover, a consulting company located in Phoenix, AZ. In this must-listen episode, Evan and Thaddeus tap into Laura's vast experience of driving growth across numerous businesses. With Laura's track record of aiding over 375 members in her coaching group to achieve a whopping average growth of 30% last year, this episode delivers a treasure trove of actionable strategies. Key takeaways from our conversation with Laura: Cultivate a Wi...
Jan 03, 2024•1 hr 10 min
Send us a text Dive into the world of elite performance in trades with special guest Jack Pinsel in our latest episode, "Becoming Elite in the Trades through Outsourcing." Jack brings his wealth of knowledge in call center operations to discuss strategies for HVAC professionals looking to elevate their game by leveraging the power of outbound calling and customer interaction. Tune in as we unpack the art of outsourcing and its pivotal role in the growth of HVAC services. Here are three key takea...
Dec 20, 2023•52 min
Send us a text What a thought-provoking episode with expert Paul Sanneman, where we delved into the pivot from craftsman to entrepreneur, debunked industry myths, and explored revolutionary recruiting methods with the power of AI! This episode focused on elevating your business and staying ahead of the curve in the ever-evolving home service landscape. We discussed Transforming Hiring Practices: From constant recruitment to leveraging AI and offshore staff, streamlining your hiring process is es...
Dec 13, 2023•46 min
Send us a text Our latest episode is a game-changer for those striving to transform their HVAC businesses. Join us as we unpack Brianna's journey through the complexities of marketing and leadership in the HVAC industry. Brianna, a maverick in HVAC marketing and data analytics, shares her wisdom on creating a self-sufficient team and leveraging data for informed decision-making. Here are 3 Key Takeaways from our enlightening conversation with Brianna Skiffington: 1. Empower Your Team: Trust and ...
Nov 29, 2023•1 hr 3 min
Send us a text Dive into the latest episode of our podcast which features Sarah Ghirardo, the Senior Manager of Productized Content at ServiceTitan. With her unparalleled expertise in content strategy, Sarah plays a pivotal role in enhancing ServiceTitan's professional products through innovative content solutions. Episode Highlights: Understanding Contractor Marketing Effective Email Marketing Techniques Database Segmentation Strategies Optimal Timing for Hiring an Internal Marketer Driving Bus...
Nov 22, 2023•1 hr 3 min
Send us a text We're thrilled to host Lawrence Castillo, the dynamic President of Brody Pennell Heating & Air Conditioning. Based in the bustling city of Los Angeles, CA, Lawrence has emerged as a vanguard in the residential HVAC and plumbing sector, propelling companies to unparalleled revenue heights on the West Coast. We dive deep into Lawrence's captivating journey in the trades. Discover how he climbed the ranks to become a top-tier operator in the industry and the mastermind behind Bro...
Nov 15, 2023•58 min
Send us a text In this episode of HVAC Success Secrets Revealed, we sit down with Brooke Greenwood, Director of Service at Carrier, to delve into the cutting-edge developments reshaping the HVAC industry. Brooke shares insights into Carrier's latest initiatives, from homeowner incentives to integrating NFC technology. We discussed: How Can Technicians Learn More From The Manufacturer Getting Employees Bought Into New Technology How To Better Position Technology For Clients How Does A Business Ow...
Nov 08, 2023•23 min
Send us a text In this enlightening episode of our podcast, we are thrilled to welcome Catherine Bares, a renowned Profit Coach and Trainer from BDR. With a remarkable journey that took her from a dispatcher role to a General Manager before her current tenure at BDR, Catherine brings a wealth of experience and unique insights into the world of business development and employee engagement. We discussed: The Employee's View When Acquiring A New Business When To Tell Your Team About New Acquisition...
Nov 08, 2023•30 min
Send us a text In this insightful session, we sit down with Michelle Myers, the entrepreneurial force behind Pink Callers, a company revolutionizing how home service businesses operate by providing expert-insourced customer service representatives, dispatchers, and office managers. Michelle embarked on a journey to integrate the Entrepreneurial Operating System (EOS) into her business framework. Today, she shares the tangible benefits, the unexpected challenges, and the powerful lessons learned ...
Nov 08, 2023•33 min
Send us a text For this episode, we are thrilled to have the illustrious Lilah Jones, a beacon of inspiration in the corporate and academic realms. As the Head of ISV's & Marketplace Sales for North America at Google, Lilah has reshaped the landscape of innovation and partnership. Coming from the roots of a family business, Lilah's story is one of determination, courage, and self-discovery. She shares with us the moments that led her to step away from the familiar and venture into the creati...
Nov 08, 2023•34 min
Send us a text For this podcast from the Women In HVACR expo, we had the privilege of sitting down with keynote speaker Amberley Snyder. While not in the HVAC industry, her story of perseverance and overcoming obstacles is a testament to resiliency and never giving up. Her message pushes through to business owners and everyday people that we can find success even after setbacks. We discussed: The Journey of Re-Learning How To Live Life The Mental Game Of Overcoming Negativity What Brought Her Ba...
Nov 07, 2023•23 min
Send us a text In this empowering episode, we dive into the inspiring story of Jackie Sorensen, a trailblazer in the heating industry and a pillar of her family's legacy at Thorson Heating. As the first woman in her town to attend a trade school, Jackie graduated top of her class and skillfully transitioned from a hands-on service technician to the savvy owner of the family business. We discuss the hurdles she faced in a male-dominated field, her strategies for mastering the business realm, and ...
Nov 07, 2023•21 min
Send us a text Join us in this inspiring episode of our podcast as we sit down with Karen Crnkovich, a seasoned entrepreneur and owner of DMC Service in Kansas. With over 13 years of experience in the trenches of the home service industry, Karen shares her unique insights into the challenges and triumphs of running a successful HVAC business. But her ambitions don't stop there; Karen is channeling her expertise and passion for advocacy into a congressional run. Her mission? To amplify the voices...
Nov 06, 2023•33 min
Send us a text Dive in as we explore the transformative power of marketing and learn how to turn your business into a compelling story that captivates and converts. During the Women in HVACR event, we sat down with the vibrant Crystal Williams, the mastermind behind Lemon Seed Marketing. With her roots firmly planted in a trades household, Crystal brings a unique perspective on branding and storytelling for home services businesses. In this episode, she unpacks the essentials of creating a brand...
Nov 06, 2023•35 min
Send us a text What a way to kick off November, then with Shauna and Josh Brown of On the Double Heating & Cooling. Based in Lubbock, TX. both Shauna and Josh have backgrounds in the home service industry and have brought that knowledge to their HVAC business. It’s been quite the year for these two as they were able to find some great wins and momentum after a shaky start to the year. As a happily married couple, they were able to find the balance that their family and their business needed....
Nov 01, 2023•53 min
Send us a text Dive into our latest episode featuring the dynamic Jonathan Dean! As the esteemed president of American Plumbing Heating & Cooling, Jonathan and his team boast over a century of collective expertise in the trades. With their unmatched service signature, they've rightfully earned their reputation as top-tier home service providers. In this episode, we discussed: What Is The Biggest Struggle With Building Businesses Credit With Financial Institutions Vs. With Your Vendors Buildi...
Oct 18, 2023•57 min
Send us a text In this riveting episode, we sit down with the entrepreneurial powerhouse, Tommy Mello. As the visionary behind A1 Garage Door Services, Tommy has carved out a remarkable niche in the home service sector. But his journey doesn't end there! He’s written two best-selling books, Home Service Millionaire and Elevate, and hosts his own podcast, The Home Service Expert Podcast. We discussed: The Nail It Before You Scale It Mentality The Biggest Obstacles He Faces How He Stays So Focused...
Oct 11, 2023•1 hr 4 min
Send us a text We had the chance to speak with Rodney Koop of The New Flat Rate at the 2023 Service World Expo. He was a blast to have on the show, and he shared amazing stories about his time as an electrician and business owner, all the way to his starting his new company with 2 of his children. We discussed: Rodney’s Journey In The Trades Some Of His Biggest Failures As A New Business Owner Tips For Somebody Who Is Just Starting A Business The Transition From Financial Mistakes to Successful ...
Oct 05, 2023•39 min
Send us a text Join us in this insightful episode of our podcast as we sit down with Steven Miles, the esteemed VP and CEO of Jerry Kelly Heating & Air Conditioning. Married into a business started by his wife's parents, Steven brings a unique perspective to running a family enterprise. His exceptional leadership has advanced the company and earned him a prestigious spot in the HVAC Hall of Fame. In This Episode, We Discuss: Joining the Family Business Delegation and Trust Learning from Fail...
Oct 04, 2023•31 min
Send us a text We had a fantastic time at the Service World Expo, talking with industry veteran and current president of Service Nation, Tom Peregrino. From his early days as a sales rep to owning Daffron Mechanical and now leading one of the most innovative service-providing organizations, Tom shares in-depth insights from his journey in the HVAC industry. Quick takeaways from our enlightening conversation: 1. Adapting to Changes: Transitioning from an entrepreneurial role in a mechanical busin...
Oct 04, 2023•33 min
Send us a text This was an insightful episode of HVAC Revealed with the incredible Billy Stevens in his booth at Service World Expo, 2023. Billy, the maestro behind the success of Sera Systems and BillyGo, shared his wisdom about thriving in tough business climates. As we navigate the HVAC sector, we keep learning, and Billy’s business knowledge is a masterclass in standing out in a competitive industry. Here are three potent takeaways from our conversation: 1️⃣ Efficiency Is Key: By focusing on...
Oct 03, 2023•42 min
