Send us a text During the Service World Expo, we had a great conversation with Eric McGrath, the co-founder of Driven Leadership. Eric and his wife have been challenging the status quo of leadership training by offering innovative, hands-on programs specifically tailored for small and medium business owners. Their unique methodology is not just about learning; it's about experiencing and implementing real change. During this episode, we discussed: How Can Business Owners Start Training Leaders W...
Oct 03, 2023•31 min
Send us a text In this enlightening episode, we spoke with Covey Cole, the VP of M&A and Partnerships at Any Hour Services. Dive deep into the intricacies of mergers, acquisitions, and partnerships as Covey sheds light on what their company seeks when acquiring new home service businesses. We discussed: What Can Businesses Do To Make Their Business Look More Attractive To M&A What Financials And Metrics Should Owners Look At? Is There A Range You Look For In The Business? What Was The Pr...
Sep 30, 2023•29 min
Send us a text We're honored to have Dave Carroll join us for a candid conversation. He's the driving force behind DOPE, a marketing brand revolutionizing how home service businesses approach marketing. With a keen understanding of traditional and digital spaces, Dave aims to bring the best of both worlds to businesses everywhere. 🔍 What We Discuss: Best Practices For Direct Mail How Can You Do Direct Mail On A Quick Turn Around? What Type Of Content Can We Use To Educate? The Value Of Market T...
Sep 29, 2023•30 min
Send us a text We're thrilled to have Amanda Triolo back on the podcast! As the CEO of Grasshopper Heating & Cooling, Amanda is not just leading one of the top HVAC service companies in Albany, NY, but she's also pushing boundaries in the industry by leveraging innovative technologies like AI. Amanda's journey with Go Grasshopper has been nothing short of exemplary. She's doing everything from pioneering new ways of managing customer calls to navigating the intricacies of company liability. ...
Sep 29, 2023•28 min
Send us a text In this enlightening episode, we sit down with Dylan Rucker, the dynamic owner of All Heart Heating and Cooling. As a figurehead in the HVAC industry, Dylan offers an unparalleled behind-the-scenes look at what it truly takes to run a successful HVAC business. We discussed: What Mistakes Did You Make That Almost Made You Go Bankrupt? Keeping Your Emotions In Check For Tough Conversations What Have You Learned From Yourself About Team Communication? How Do You Help Team Players Gro...
Sep 28, 2023•26 min
Send us a text We had the privilege to sit down with Angela Leopard, the owner of Home Service in a Box, a groundbreaking venture that beautifully combines accounting with intuitive dashboards, all under the expert guidance of a fractional CFO. If you've ever wondered about the intricacies of financial books or how to measure the efficiency of your business, this episode is a MUST-WATCH! We discussed: What Causes The Large Discrepancies In Your Financial Books? What Are Some Of The Eye-Openers T...
Sep 28, 2023•25 min
Send us a text We had the pleasure of hosting Brigham Dickinson during our live sessions at Profit Rocket Growth Summit 2023! Brigham is a man of many talents: the author of three insightful books, the brain behind Power Selling Pros, and the owner of a revolutionary athletic recovery program. We focused on his CSR training program and touched on his three best-selling books and how he has made a difference for leaders in the home service industry: What we learned from Brigham: What Brings Call ...
Sep 28, 2023•28 min
Send us a text Get ready for a rollercoaster of insights and laughs in our latest episode featuring the one and only Michael Bears! With a quarter-century of trade industry experience under his belt, Michael's a serial entrepreneur who's successfully kickstarted and sold not one but four businesses. Currently, he works with Free 2 Grow and Coach 2 Close, where he helps fellow business owners level up their service and streamline their operations. We dived deep into some interesting topics, such ...
Sep 20, 2023•58 min
Send us a text Don't miss this exhilarating discussion with Kevin Lesage and Jon Torrey from Searchlight, the cutting-edge revenue analytics platform specializing in the home services industry. We dive deep into key metrics, pioneering trends, and customer engagement strategies every home service business needs to master. We tackle compelling topics such as: Unlocking the Mysteries of KPIs: What Your Digital Marketing Agency Should be Telling You Current Waves: Navigating the Latest Trends in th...
Sep 13, 2023•1 hr 1 min
Send us a text What an electrifying chat with the visionary Paul Jackson of Method CRM! We didn't just scratch the surface; we dug deep into the riveting journey of his past business ventures and unearthed golden insights. The secret to skyrocketing his third business? Empowering his team and delivering a game-changing product that tackles real-world challenges for entrepreneurs. Some of the topics we covered: What Problems and Solutions Did You Find In Starting Your First Software Company? Over...
Sep 06, 2023•50 min
Send us a text What a great show! We had Eric Thomas from Rival Digital—a digital marketing agency exclusively serving HVAC contractors. His business specializes in creating robust online presences. Rival Digital has produced predictable lead flows, streamed marketing and sales initiatives, and, most importantly, built a better future for HVAC businesses. Some highlights from this episode include: What Are Some Of The Biggest Learning Opportunities For Digital Marketing? What Are Some Of The Bes...
Aug 30, 2023•54 min
Send us a text We had a hilarious conversation with Dan Baker and Wood Boyles, owners of Blue Collar Talent Scouts. With over 40 years of combined experience, they have developed effective strategies for finding jobs for skilled workers, particularly in the MEP (Mechanical/Electrical/Plumbing) industry! We covered a lot about recruiting for your business and why having a positive reputation in the industry is important. Recruiting, retaining, and having your employees participate in a positive w...
Aug 23, 2023•1 hr 13 min
Send us a text Don't miss out on this treasure trove of an episode! If you're an aspiring entrepreneur, someone looking to elevate their business, or simply curious about the journey of creating an 8-figure empire from scratch, this conversation with Mario Lopez is pure gold. We delve deep into not just the technicalities of business but also the emotional and human elements that often go overlooked. Do you want to know how you can start a 5-star business? Don't miss Mario’s advice, he started t...
Aug 09, 2023•53 min
Send us a text What an incredible episode! We were thrilled to have the brilliant Tim Yurek join us on our show. Tim, with his wealth of experience spanning over 35 years in the financial industry, shared some invaluable insights that are truly beneficial to our viewers. In this episode, we explored the world of business finance, discussing what companies are doing correctly and where they're falling short. Tim’s unique perspective offered a fascinating exploration of the financial landscape, fo...
Aug 02, 2023•50 min
Send us a text Get ready to dive deep into a riveting conversation with dynamic duo, Thaddeus and Evan, as they share the critical summer strategies you need to seize the year! Reflect on invaluable wisdom from our past guests, and tap into the transformative power of seasonal momentum to catapult you towards your year-end goals. Don’t Throw Away Important Leads Outbound Dialing When It Gets Slow Perfection Is The Killer Of Progress Don't Burn Your Bridges, Remove Your Emotions From Your Decisio...
Jul 12, 2023•31 min
Send us a text 🚨 TWO GUESTS ALERT! 🚨 We were delighted to have Stephanie and David Postell on our show this week! They own Anchor Heating & Air, an HVAC service company based in Charleston, SC. With more than three decades of combined expertise and about 4 million in revenue over the last 2 years, their commitment to delivering superior HVAC services, repairs, and replacements, complemented by exceptional customer service, is something they definitely shared with us. In this episode, we de...
Jul 05, 2023•1 hr 13 min
Send us a text In this episode, we welcomed Stacey Fore and Stephanie Gorton to the show, two influential trailblazers in the HVAC industry. Our focal point? Addressing the pervasive issue of sexual harassment. We delved into the roles and responsibilities of coaches, individuals, and business owners in cultivating a culture of respect and safety. We also explored effective ways to support and advocate for each other in times of vulnerability. Join us in this powerful dialogue for change and tra...
Jun 28, 2023•1 hr 7 min
Send us a text Today we are excited to have Colleen Keyworth on the show! Colleen is the director of sales and marketing at Online-Access Inc., an HVAC web marketing company located in Michigan. She was recognized in the 2019 ACHR News’ "Top 40 Under 40 HVACR Professionals" and more recently awarded Service Nation's 2020 "Woman of the Year Award." She is also part of the board of directors of Women in HVACR! Championing women in the trades is truly part of her DNA! In this episode, we will talk ...
Jun 21, 2023•1 hr 17 min
Send us a text 🚨 TWO GUESTS ALERT! 🚨 This week, we are excited to have Michael Munoz and Shreya Nagwani of Service MVP on the show! Michael is a communications coach and Shreya is a solutions specialist. With years of experience positively impacting their clients, they are a force to be reckoned with in the trades! In this episode, we will talk about Michael’s journey to the trades, what’s new with Service MVP, the role of proper communication training in an HVAC business’ success, and how you...
Jun 14, 2023•1 hr 11 min
Send us a text Hello June! 🎉🎉 This week, we have Peter Roth on the podcast! He’s the owner of Solar Wise, a solar energy company based in Colorado. In this episode, we will talk about Peter’s interesting journey to the trades, what Solar Wise brings to the table, the important advantages of solar energy, and the one question he wishes people would ask him more but don’t! Let’s welcome the new month with another episode filled with nuggets that you can use to take your HVAC business to the next...
Jun 07, 2023•1 hr 13 min
Send us a text 🎙️🔥 Join us as we delve into the world of call-by-call management with our special guests, Devon Murphy and Andrew Laughner, both from Peterman Brothers. They'll share their insights on why they believed this system could make a difference, the challenges they faced during implementation, the adjustments they made, and the remarkable results they achieved. Get ready for an eye-opening discussion as Devon and Andrew take us through their journey. Learn firsthand how their call-by...
May 31, 2023•1 hr 3 min
Send us a text We are excited to have Chris Badran on the show! If you don’t know Chris, he is the co-founder and president of Rocket Bookings! His passion for helping home service businesses to reach the next level is second to none! In this episode, we will talk about his journey to the trades, his experiences as a comfort advisor at Absolute Airflow, what led him to start Rocket Bookings, and the steps to overcome the upcoming shoulder season! Sit back, relax, and enjoy as we end the month of...
May 24, 2023•1 hr 5 min
Send us a text This week, we have Uncle Joe Crisara on the podcast! If you’re unfamiliar with Uncle Joe, he is America's HVAC, Plumbing & Electrical Contractor "Service Sales Coach" at Service MVP. With over 40 years of experience, he’s dedicated to helping HVAC businesses excel and perform at the highest level! In this episode, we will talk about why HVAC businesses should prioritize CSR training, the important advantages of business coaching, and the one question he wishes people would ask...
May 17, 2023•1 hr 16 min
Send us a text This week we welcome Stephanie Fritz, VP of Business Development at Callzilla, to the show! Stephanie brings her many talents, including 15 years of experience in the customer service industry, to Callzilla where she works to identify and build long-term relationships with clients who can benefit from their customer care and business process outsourcing! In this episode, we will talk about Stephanie’s journey to the trades, how her experience in the customer service industry has h...
May 10, 2023•45 min
Send us a text It’s May! 🎉🎉 We are excited to have Michelle Van Beek back on the show! If you are still unfamiliar with Michelle, she is the COO of Profit Rocket! With over 15 years of leadership experience, her unwavering passion for leadership development and operational strength that leads to profitability is remarkable! This week, we will talk about creating the E3 Women’s Foundation, her passion to do good for the trades, and tips on how contractors can turn their businesses into profitab...
May 03, 2023•53 min
Send us a text We are excited to have Michael Disney on the podcast! Michael is the co-founder and COO of CEO Warrior. With over 30 years of experience, he serves as one of the catalysts not only to CEO Warrior’s success but to their clients as well! In this episode, we will talk about Michael’s journey in the HVAC industry, his contributions to the creation of CEO Warrior, the fulfillment of helping businesses grow and be successful, and more! Let’s end April with another episode full of nugget...
Apr 26, 2023•58 min
Send us a text We are excited to have Nathan Keller on the podcast this week! If you don’t know Nathan, he is the co-founder of Free 2 Grow. He’s an experienced sales leader with a demonstrated history of working in the information technology and services industry; skilled in Sales, Partner Management, Customer Relationship Management (CRM), Sales Management, and Strategic Partnerships. In this episode, we talked about Nathan’s journey to the trades, the importance of streamlining back-office ta...
Apr 19, 2023•55 min
Send us a text This week, we are excited to have Gary Dennis on the show! Gary is the founder of Scale or Exit Partners. Over the past nearly 20 years, he had the opportunity to help HVAC companies grow by 100's millions of dollars and sell their companies! In this episode, we will talk about Gary’s journey to the trades, why he enjoys working in the HVAC industry, what Scale or Exit is about, the importance of scaling your HVAC business, and know the question he wishes people ask him more but d...
Apr 12, 2023•49 min
Send us a text Hello April! 👋 🥳 This week, we are excited to have Zac Garside on the podcast! He is the CEO of Power Selling Pros, where contractors go to turn their customer service department into a profit center. Zac has trained more call-handling teams for HVAC, plumbing, garage door, electrical, and other handyman businesses than he can count. The most important lesson he's learned from the past seven years is: When a CSR or dispatcher sees themselves as "the voice of the company," positi...
Apr 05, 2023•1 hr
Send us a text This week, we have Ryan Redding on the show! Ryan is the owner and CEO of Levergy, a digital marketing company based in Tulsa, OK. They are committed to helping HVAC, plumbing, and home service companies grow and succeed! He is also the host of the Blue Collar CEO podcast, a podcast that helps you build a better, more profitable, and more sustainable home service company. In this episode, we will talk about Ryan’s journey to the trades, how he started Levergy, why he pursued digit...
Mar 29, 2023•59 min
