E: 9 - Rolland Lightenberg - It Is Better To Be Wrong Then Be Vague
Episode description
In this week's Whiskey Wednesday…
We welcome our brilliant guest Rolland Lightenberg to the show! He is a co-founder of the #1 rated customer relationship management software company for home service businesses House Call Pro! And we covered A LOT of ground.
We discussed:
- The origins of House call pro
- What is lacking in the industry?
- Benefits of being curious about other people in the industry.
- Tracking cost per customer acquisitions vs. cost per lead
- Why being wrong is better than being vague
- Client satisfaction and case studies
- What book are you reading?
Here are the links discussed in the show!
They’re hiring! Go to https://housecallpro.com/careers
Job Board: https://hvacjobsite.com
Text him! 818-215-1512
Thanks for tuning in and we'll see you again next week!
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