What is the biggest issue facing MSPs today? In this episode Skip and Adam rant about how MSPs are being brainwashed into solving the wrong problems...all to get rewards they don't really want. Check out this tough episode where Skip and Adam clearly define the largest issue facing every MSP today.
In the first episode (with that horrible audio in the middle) Bruce and Adam discussed the issue that we don't treat people like human beings anymore. In this episode, we discuss easy steps to avoid this problem. How to ask better questions and how to build relationships that benefit both MSPs and their clients. Stay tuned.
In business we tend to treat individuals like clients, opportunities, processes, everything except for people. In this engaging hard hitting episode guest speaker Bruce Sarte and Adam Walter discuss the problem that businesses have today: "We don't treat people like people".
What will 2023 bring? Skip and Adam do their best to predict what to prepare for in 2023 with the upcoming recession. What should you focus on? Listen to find out!
2022 is coming to an end, so we are taking some time to recap the highlights of this awesome year, as well as touch on some of the things we will be working on in 2023.
Work life balance is hard. In this episode we talk through the importance of finding some joy in life.
Reviewing your lessons for the year is very important, this podcast walks you through the importance of discussing what went well, what could have been better and what are you going to change going forward.
It is the season!
It is almost cliche but IT departments exist in silos. We see everyone not technical as outsiders. What if...we treated them like teammates with value to add to the conversation? What if we brought them in and sought their advice? A lot of cool things that is what will happen. Stay tuned to this episode to learn more about how to create dynamic teams that are inclusive and take your solutions to the next level.
Be a fly on the wall and join Vonahi, AlertOps as we discuss IT Nation 2022 highlights. Also guest star appearances from Tom Lawrence and Elizabeth Copland! Amazing discussion, massive margaritas, Guacamole is made fresh and a really fun environment all around!
Following formulas is easy, however, there is no replacement for Genuine Authenticity when dealing with clients. Listen to learn more!
Last week we talked about what MSPs are doing wrong when it comes to compliance. Now, we are discussing the bountiful benefits that can come when compliance is prioritized. People process technology. Getting all the right people in place can be a struggle, but partnering with compliance experts will help to bring forward the compliance regulations that your clients need. These compliance organizations are able to walk you and your client through an evaluation process that will help the client to...
This week, we’re talking about why engineers should care about compliance. To understand, it helps to really know what compliance is. Essentially, it is adhering to some standard. In the technology world, there are Risk Management Frameworks (RMFs) that are used as a compliance standard to adhere to. You could compare it to quality control, or the referee of cybersecurity. This “referee” is helping guide you through the rules that you and the client should adhere to in order to avoid the ramific...
So now you know why your clients are avoiding meetings, in this episode we walk you though how to get them to join!
A common complaint we hear from MSPs is "Clients don't attend meetings". In reality...they are going to meetings, they are just avoiding yours. In this episode learn why.
Communication is so much more than just words. Sometimes we need to be physically present to be understood and make an honest connection.
It is finally here the Ultimate MSP Podcast Crossover! Listen in on an action-packed episode as skip and friends discuss an amazing series of topics!
Talking with people is very different than talking to them. In this episode Skip and Adam talk through how collaboration is accomplished.
Continuing the epic conversation with Sean Mahr!
This week, author Sean Mahar joins us to discuss the concept of his book, Stop Wasting Words: Leading Through Conscious Communication . What does it mean to waste one’s words, and what are people doing (or perhaps saying) to make their words wasteful? Tune in to this week’s episode as we discuss these questions and talk about why we should be more intentional with the words we incorporate into our conversations.
It is the little things that make all the difference to your clients. Don't overlook what it is that your client finds meaningful.
Now that you know about pentests...how do we use them to drive profit?
Vulnerability assessments and pen testing are not what they once were. In fact, they have drastically changed within recent years to offer automated services, giving you results in a much quicker timeframe than if the report were to be completed manually. Automated pen testing is vital in this day and age as cyberattacks are becoming more and more frequent. In this week’s episode, we discuss what’s changed in the world of vulnerability assessments and pen testing, and why you should care!...
Humanize IT - The new face of Managed Services Platform Human - it’s a small word that carries a lot of weight. It’s what we are and connects us to one another. By acknowledging the human element in business, Humanize IT, formally Managed Services Platform, provides the tools and resources to turn technical presentations into meaningful experiences.
SOmetimes you are so busy trying to get dimes that you miss the dollars. In this eposide Skip and Adam hit on the hard topic of profits and where to spend your energy!
How can gap analysis result in higher profits for your MSP? Stay tuned!
How do we get good hires? What steps do you need to take to ensure you retain them. In this episode Skip and Adam discuss the ever present concern of "Employees"
In this eposide Skip and Adam discuss how to get out of firefighting mode so you can be proactive about managing client projects!
Tech Companies focus on the wrong item for Risk Analysis, why is this? Today we deep dive on the 'why' of risk analysis and keep you from missing out on great opportunities!
The conversation continues with Sean Lardo and Adam Walter regarding PitchIT and some of the tips we have on communicating with clients effectively!
