281 - QBR's True Purpose (Part 1)
Jan 15, 2024•25 min
Episode description
If car salespeople treated their customers the way MSPs did...they would never sell anything.
No moment in a MSP's cycle shows this problem more than the QBR. So people are always hitting our site and material to learn "How do I run a QBR?"
Today we are still seeing people miss the point of QBRs and today we talk through one of the biggest issues that technical people have when doing QBRs.
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