Hello and welcome back to another episode of HospitalityMD! This week, we sit down with Rich Gandhi, CEO of Reform Lodging. Rich shares his thoughts on the challenges of being a hotel owner in 2021. Find out more on Reform Lodging here: https://www.reformlodging.org/ Connect with Rich on LinkedIn here: https://www.linkedin.com/in/rich-g-b70b0214/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website...
Feb 02, 2021•1 hr 15 min
Hello and welcome back to another episode of HospitalityMD! This week, we welcome David Mignano to the show! David is an experienced hotelier, podcast producer and now, podcast host! Tune in to hear David's story and advice on moving from a small limited service hotel to a large airport property. Be sure to check out David's podcast here: https://www.youtube.com/channel/UC6HZof--qg1EVd9lmN9pOaQ David is also the segment producer for No Vacancy with Anthony and Glenn. You can find their podcast h...
Jan 26, 2021•56 min
Welcome back to another episode of HospitalityMD! This week, Kyle sits down with Kylee Kruger, Guest Services Manager from a Hilton Garden Inn in Oregon. Kylee and Kyle speak about her experience working through the COVID pandemic and the West Coast wildfires of 2020. She explains how that has effected her mental health and the uncertainty of her hospitality career and she gives advice to owners on what they can do to help their staff. You can find Kylee on Facebook in the Hotel Manager Rants gr...
Jan 19, 2021•35 min
Hello and welcome back to HospitalityMD! This week, Kyle speaks with Ken Patel, the CEO of EV Hotel Group. They talk about some of the exciting innovations coming to the hotel industry in the not so distant future. Be sure to connect to Ken here: https://www.linkedin.com/in/ken-patel-mba-cha-chrm-1b6395103/ Find out more about EV Hotel Group here: https://evhotelgroup.com You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.sol...
Jan 12, 2021•1 hr 45 min
Happy 2021! On our first episode of the new year, we welcome Derek Pacque to the show to speak about his experience launching Chexology in hotels and what he learned working side by side with Bellman and Front Office teams in all types of work environments. This is a great conversation between a hotelier and a disruptor of the "way it's always been done." Be sure to check out their website here: https://www.chexology.com/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast...
Jan 05, 2021•1 hr 21 min
This week we speak with Nathan Gawlik from ResNexus as he shows us how their product can help small hotels, bed and breakfasts and camp sites come out ahead in a world of the big hotel giants. Disclaimer: Kyle had some internet connection issues throughout the interview, so we apologize in advance for the edits we had to make. You can connect with Nate on LinkedIn here: https://www.linkedin.com/in/nathan-gawlik-2a2046154/ You can look more into ResNexus here: https://resnexus.com/ You can find t...
Dec 22, 2020•54 min
Jezz Villanueva rebelled against her family's wishes for her to be a nurse, and instead journeyed to the united states to pursue hotel management. After failures, rejection, a typhoon, and lots of rooms cleaned, Jezz had the opportunity to open the brand new Canopy by Hilton Hotel in Downtown West Palm Beach; running her own department. This is the story of how her passion and perseverance got here there. You can connect with Jezz on LinkedIn here: https://www.linkedin.com/in/jezzreel-villanueva...
Dec 15, 2020•1 hr 8 min
"Point of Impact" Trailer: https://youtu.be/_ukYljYHdA0 Hello and welcome back to our SECOND episode of the week. This is the 2nd part of a two part series featuring Josh Schreib. Follow Josh on Instagram @thattaskforceguy You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ In...
Dec 11, 2020•29 min
"Point of Impact" Trailer: https://youtu.be/_ukYljYHdA0 Hello and welcome back to HospitalityMD! This week we welcome Josh Schreib to the show. Follow Josh on Instagram @thattaskforceguy You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/company/2...
Dec 08, 2020•45 min
Hello and welcome back to Hospitality, M.D.! Are you having a hard time staying positive and empathetic with every guest interaction? Feeling the pandemic fatigue as COVID rages on? Well you are not alone! We found Lyndsie via a Facebook group asking for assistance and guidance on how to deal with these very issues. Listen in as Kyle and Lindsie discuss their mutual love and challenges from working at the Great Dames of their respective cities, how to fix an entire hotel while you are the little...
Nov 17, 2020•53 min
Hello and welcome back to Hospitality, M.D.! This week, we welcome back our friend and previous podcast guest Jonathan Fabietti. Catch up with Jonathan as he tells his tales and what he has learned as a first time supervisor. Be sure to follow Jonathan on his new food blog on Instagram: https://www.instagram.com/thefoodplug516/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messe...
Nov 10, 2020•50 min
Hello and welcome back to Hospitality, M.D.! This week, we have decided to take the week off of from our usual content and encourage everyone to go out and vote! Go visit www.vote.org to find your polling location and be sure to bring your headphones to listen to our previous episodes while you wait! We will be back next week with a brand new episode with a familiar guest. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebo...
Nov 03, 2020•2 min
You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/company/28464166 YouTube: https://www.youtube.com/channel/UCnN-svfpsdSxF67utHBag4g Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-a...
Oct 27, 2020•40 min
Hello and welcome to another episode of Hospitality, M.D.! This week, we have the pleasure to speak with Silvia Kirkland. Silvia shares with us her thoughts on the social issues facing the industry, how she set up a Guest Relations program in one of the busiest New York City hotels and, of course, why she fell in love with hospitality. You can find Silvia on LinkedIn here: https://www.linkedin.com/in/silvia-kirkland-3541935/ You can also find Silvia's blog here: www.myheartinhospitality.com You ...
Oct 20, 2020•1 hr
Hello and welcome to another episode of the Hospitality, M.D. podcast! This week, we get the pleasure of speaking with Sarah Dandashy from Ask a Concierge. Tune in as we learn about Sarah's background in hospitality and how to manage the guest experience during these turbulent times! You can find Sarah at www.askaconcierge.tv Sarah is also featured weekly on Rupesh Patel's LinkedIn Live show with her special segment "Hospitality Minute" on Wednesday's at 930am ET. You can also find Sarah on her ...
Oct 13, 2020•46 min
Hello and welcome to another episode of Hospitality, M.D.! This week we sit down with Regitse Rosenvinge, founder of Room 22 Agency. Room 22 Agency is an agency that focuses on creating tailormade content for hotels and restaurants. Listen in as Regitse tells us her story on how she became passionate for hotels and some tips to help you tell your hotels story. You can find Regitse on LinkedIn here: https://www.linkedin.com/in/regitse-cecillie-rosenvinge-4b375b39/ www.room22.agency You can find t...
Oct 06, 2020•30 min
Hello and welcome to another episode of Hospitality, M.D.! This week, we sit down with the Housekeeping manager from The Drake, a Hilton Hotel, Consuelo Neciosup. While she may currently be on furlough due to COVID-19, the hospitality still flows through her veins. You can find Consuelo on LinkedIn here: https://www.linkedin.com/in/consuelo-neciosup-a2523038/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/Hosp...
Sep 29, 2020•56 min
Hello and welcome to another episode of Hospitality, M.D.! This week, we sit down with Paula Carreirao from Asksuite, the number one Hotel Reservation Chatbot! Listen in as Paula tells her story of how she went from a Philologist in Sweden to a Hospitalitarian in Brazil, how the roles were similar and how it has led her on this journey to combine hospitality and technology. You can find Paula on LinkedIn here: https://www.linkedin.com/in/paula-carreirao/ Find out more about Asksuite here: https:...
Sep 08, 2020•49 min
Hello and welcome to another episode of Hospitality, M.D.! We apologize for the delay in this episode. We have been having a wonderful time getting to know the team at the Doubletree in Reading, PA and cannot wait to share what we have in store. On this week's episode, Kyle sits down with Jeremy Nichols, star recruiter with Gecko Hospitality. Listen in as they discuss the industry in the time of COVID and what we have to look forward to in the future. You can find Jeremy on LinkedIn here: https:...
Sep 02, 2020•51 min
Hello and welcome to another episode of Hospitality, M.D.! Hospitality, M.D. is currently on the road in Reading, Pennsylvania visiting Craig Poole and his wonderful staff. But this does not stop the content! Check out Kyle's interview with Kevin Scott from the Epicurean Hotel in Tampa, Florida as they navigate managing a resort in Florida during the time of Covid. Connect with Kevin on LinkedIn here: https://www.linkedin.com/in/kevin-scott-7085667/ You can find the Hospitality, M.D. Podcast on ...
Aug 24, 2020•45 min
Hello and welcome to another episode of Hospitality, M.D.! Greg and Kyle are currently enjoying the great Rocky Mountains in Colorado, but we did not want you to miss out on any amazing content. This week, Kyle has the pleasure of sitting down with Lauren Martin as they discuss taking care of yourself in this COVID-19 world and our favorite subject: Hospitality! Please reach out and connect with Lauren on LinkedIn and Instagram: LinkedIn: https://www.linkedin.com/in/lauren-martin-2431277a/ Insta...
Aug 17, 2020•46 min
Hello and welcome to another episode of Hospitality, M.D.! This week, Kyle has the pleasure of speaking with Kayla Kuehne from the Fairfield Inn and Suites in Washington. Looking to hear more from Kayla? Send her a connection request on LinkedIn at https://www.linkedin.com/in/kayla-kuehne-45381a124/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDoffic...
Aug 10, 2020•59 min
Hello and welcome to another episode of Hospitality, M.D.! This week, Kyle sits down with Front Office Manager Charlie Lowry and discusses a pressing matter for all guest facing positions in all industries: How to stay hospitable while wearing a mask and having social distancing barriers between you and your guest. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/Ho...
Aug 03, 2020•36 min
Hello and welcome back to another episode of Hospitality, M.D.! This week we sit down with the General Manager of the Sheraton Grand Hotel in Chicago and discuss the tough decisions made during the COVID-19 pandemic in a big box property. We hope you are all staying safe. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.i...
May 18, 2020•44 min
Hello and welcome back to another episode of Hospitality, M.D. This episode, we sit down with Albania Caamano, the Assistant Director of Rooms at the Sandestin Golf and Beach Resort in Florida. This interview was recorded back on February 11th, but was delayed due to technical issues with the recording. Kyle spent weeks working on providing some content that will be enjoyable to listen to. We hope that you are all being safe and hanging in there during this pandemic. You can find the Hospitality...
May 15, 2020•40 min
Welcome to a special episode of Hospitality, M.D. where we are joined by the Four Seasons Hotel Manager David Arraya. While the Coronavirus is crippling the hospitality industry, there is a light at the end of the tunnel. Listen in as we talk about the future and what you can do right now to make sure you are ready for when things begin to turn around. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/Hospitality...
Apr 01, 2020•50 min
On this episode, we went live on YouTube to speak with Ameil Patel, Leanne Potter and TJ Horth about how the COVID 19 Pandemic has affected their careers on the hospitality industry. We bring in special co-host and previous Hospitality, M.D. guest Katerina Wolfe to share her unique perspective in being furloughed. If you would like to be a guest on future episode, please reach out to Kyle or Greg on LinkedIn or Instagram. We would love to share as many stories as we can during these trying times...
Mar 24, 2020•1 hr 23 min
You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/company/28464166 YouTube: https://www.youtube.com/channel/UCnN-svfpsdSxF67utHBag4g Email: Hospitalitymdofficial@gmail.com Chris: LinkedIn: https://www.linkedin.com/in/chris-styskal-110601133/ Inst...
Feb 24, 2020•1 hr
Hello and welcome to another episode of Hospitality, M.D.! On this week's episode, we bring you another edition of back office banter. Chris and Kyle sit down with our good friend Andrew Moise and his transition from hotels to car sales. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedI...
Feb 12, 2020•39 min
Hello and welcome to another great episode of Hospitality, M.D.! This week, we have the pleasure of speaking with the program director for the Hospitality Management program at Madison College in Wisconsin. She also hosts an awesome hospitality podcast called Pineapple Sessions where she discusses and interviews industry leaders on topics such as hospitality, servant leadership and education. You can find Dr. LaVoy's podcast here: https://www.buzzsprout.com/275199 **We also apologize for the aud...
Feb 03, 2020•53 min
