Hello and welcome back for another episode of Hospitality, M.D.! This week we present a very special guest. She had a huge impact in shaping Kyle's childhood and mindset about hospitality at a very young age. Kyle's grandmother, Nana! You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn B...
Jan 28, 2020•53 min
Hello and welcome to another episode of Hospitality, M.D.! On these week's episode, we have the pleasure of speaking to a rising star in the hospitality industry, Jonathan Fabietti. Join us as Jonathan tells his story on how he fell in love with hospitality. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/h...
Jan 20, 2020•1 hr 2 min
Hello and welcome back to another episode of Hospitality, M.D.! This week, we have the pleasure of sitting down wtih Neil Upadhyay, the Director of Operations at the Gateway Hotel in Ames, Iowa. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/c...
Jan 13, 2020•57 min•Season 2Ep. 2
Happy New Year! And welcome to our first episode of 2020. This week, we have the pleasure of sitting down with Sylvain Mbezele, the Assistant General Manager of the Hyatt Regency Suites, Atlanta Northwest. Sylvain recently had some LinkedIn fame, with a post of his story reaching 4,700 reactions and over 250 comments as of this writing. Sylvain started his career as a banquet houseman at the Hyatt Regency Suites in 2004 and could not hold a conversation for more than 5 minutes. Just a few weeks ...
Jan 06, 2020•1 hr 3 min•Season 2Ep. 1
Hello and welcome to our last Hospitality, M.D. episode of 2019! This has been a great year for us as we have been able to get back to doing what we love, talking to others about hospitality. In this week's episode, Greg and Kyle sit down and talk about their favorite clips from each of our guests in 2019. If you haven't already, be sure to subscribe. You do NOT want to miss what we have in store for 2020. Happy New Year! Here are the links to the interviews we talk about in the video: Katerina ...
Dec 31, 2019•1 hr 16 min•Season 1Ep. 20
Hello and welcome to another episode of Hospitality, M.D.! In this week's episode, we break away from our norm of interviews to present a conversation that Greg and Kyle had in September when Hospitality, M.D. was about to come back. We apologize that the audio is a bit lower than normal. Let us know if you like this format by sending us a message. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDof...
Dec 23, 2019•40 min•Season 1Ep. 20
Hello and welcome to another episode of Hospitality, M.D.! This week we have the pleasure of speaking with Craig Poole. Craig has been dubbed "this Generation's Conrad Hilton" for his focus on driving results in hotels through bringing second chances and hope to disenfranchised and forgotten communities. As the General Manager for the 209 room Doubletree by Hilton in Reading, PA and President of Reading Hospitality, Craig is a two time Hilton Connie Award winner, Hilton CEO Light and Warmth reci...
Dec 16, 2019•1 hr 11 min•Season 1Ep. 18
Hello and welcome to another episode of Hospitality, M.D.! In this week's episode, we have the pleasure of sitting down with Board Certified Orthodontist Dr. Shira Tor from Weiss and Tor Orthodontics. We are really excited to present this episode as our very first non-hotel guest. It goes a long way on showing the world that hospitality is everybody's business! In this episode, Dr. Tor shows how they use hospitality to help bring smiles to young kids faces everyday by giving them a reason to smi...
Dec 09, 2019•37 min•Season 1Ep. 17
Hello and welcome to another episode of Hospitality, M.D.! In this week's episode, we have the distinct pleasure of speaking with Front Office Manager Ahmed Ochoa. This is a special episode for us as we get the opportunity to sit down with our first and biggest supporter. In this episode, Kyle and Ahmed get very nostalgic and show the impact a simple hotel stay can have on someone's life at such a young age. If you want to enter our Google Home Mini Giveaway, please leave a review on Apple Podca...
Dec 02, 2019•59 min•Season 1Ep. 16
Hello and welcome to another episode of Hospitality, M.D.! On this week's episode we have the pleasure of speaking with hotel owner and founder of Smartguests.com, Rupesh Patel. In this interview, Rupesh talks about his humble beginnings and his early lessons on how to sell to people by using hospitality. Rupesh also gives priceless advice for anyone looking to be a Hotel Manager. Please connect with Rupesh on LinkedIn by going to www.rupesh.co You can find solutions to personalize your service ...
Nov 25, 2019•49 min•Season 1Ep. 15
Hello and welcome to another episode of Hospitality, M.D.! In this weeks episode, Chris and Kyle sit down with Hilton Brand Ambassador Charles Dozier. Tune in to hear Charles' story as he discovered his love of hospitality and how it all leads to a greater purpose; world peace. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https:/...
Nov 18, 2019•43 min•Season 1Ep. 14
Hello and welcome to another episode of Hospitality, M.D.! Imagine working the front desk when you receive that fateful call that the next shift is not able to come in. We have all been there, but no one else has had to be there for 32 hours straight! That is exactly what Satchel Smith had to do at the Homewood Suites in Beaumont, TX had to do when flooding from tropical storm Imelda unexpectedly closed all roads leading to and from the hotel. Join us as Satchel tells us his story on what happen...
Nov 11, 2019•29 min•Season 1Ep. 13
Hello and welcome to another exciting episode of Hospitality, M.D. On this week's episode, we had the pleasure to sit down with Christine Trippi - author of "Yes is the Answer" and CEO of The Wise Pineapple. Christine has been in the hotel industry for over 30 years working for such companies and Marriott, Hilton, Crowne Plaza and Courtyard by Marriott. Her energizing training sessions have transformed hospitality teams across the country. In this interview, you can see why! You can connect with...
Nov 04, 2019•1 hr 3 min•Season 1Ep. 12
Hello and welcome to another episode of Hospitality, M.D.! This week is our 3rd and final episode feature the bright young minds of Purdue University Northwest. Please be sure to rate and review us! It helps tremendously to help spread the word that Hospitality is everybody's business. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram:...
Oct 28, 2019•24 min•Season 1Ep. 11
Hello and welcome back to Hospitality, M.D.! Here is part 2 of our 3 part series where we sat down with students from Purdue University Northwest. If you are enjoying our podcast, please be sure to rate and subscribe! It is free for you and means so much to us. Thank you! You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.i...
Oct 21, 2019•29 min•Season 1Ep. 10
Hello and welcome to another episode of Hospitality, M.D.! This episode was recorded in the Spring of 2018, right before we took our hiatus. This was a huge learning curve for us as our audio did not record anywhere near the quality we have come to expect for ourselves. Either way, there is some great content as these young academics share their stories and love for hospitality. This will be the first part of a three part series. You can find the Hospitality, M.D. Podcast on any of your favorite...
Oct 14, 2019•23 min•Season 1Ep. 9
Hello and welcome to another episode of Hospitality, M.D. In this week's episode, we have the pleasure of speaking with Katerina Wolfe, the Front Office Manager of the Waldorf Astoria Beverly Hills. Join us as Katerina walks us through her journey in discovering hospitality as not just a passion, but a lifestyle. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/Hosp...
Oct 07, 2019•50 min•Season 1Ep. 8
Hello and welcome to Hospitality, M.D.! In this episode, Kyle and Greg recorded solely for podcast purposes a few months ago. We were exploring the difference in hard skills and soft skills and how they influence how we hire. Be sure to subscribe and rate if you enjoyed this episode! You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: h...
Sep 30, 2019•27 min•Season 1Ep. 7
Hello and welcome to another episode of Hospitality, M.D. On this week's episode, Kyle was a guest speaker for a hospitality class at the College of Dupage in Glen Ellyn, Illinois. Here he speaks about his story, how he sees the current hotel market heading and much more. Small disclaimer, Kyle did not have a camera man for this shoot, so there is quite a bit that was cut off unfortunately, We recovered what we could and feel like there is still some very great content in here for you to enjoy. ...
Sep 23, 2019•54 min•Season 1Ep. 6
Hello and welcome to another episode of Hospitality, M.D. On today's episode, Greg and Kyle go over four phrases that are stage 5 hospitality killers and what you should say instead. If you enjoyed today's episode, please subscribe and review! Your help goes a long way in spreading the word that hospitality is everyone's business. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Me...
Sep 17, 2019•6 min•Season 1Ep. 5
Hello and welcome to another episode of Hospitality, M.D. On today's episode, we interview Irvin Cross, who was the Guest Services Manager at the Conrad Chicago at the time of filming. Irvin talks about his journey from leaving the military and how he ended up in the world of hospitality. We even find how one small act of hospitality changed his life forever. If you enjoyed today's episode, please be sure to rate and subscribe. Thank you for your help in showing the world that hospitality is eve...
Sep 17, 2019•38 min•Season 1Ep. 4
Hello and welcome to another episode of Hospitality, M.D. In this episode, Kyle sits down with Annie Lugar, who was Front Office Manager of theWit Hotel Chicago at the time. Annie speaks about her past and how she first was introduced to the hospitality world then leads us on a journey to how she got to where she is. As always, please rate and subscribe if you enjoyed this episode. Your support helps us spread the message that hospitality is everyone's business! Connect with Annie here: https://...
Sep 17, 2019•26 min•Season 1Ep. 3
Hello and welcome to another episode of Hospitality, M.D. In this episode, Kyle sits down with the General Manager of the Londonhouse Chicago, Juan Leyva. Join us as Juan tells us his story of how he moved up quickly in the industry, how he builds a culture of appreciation and expectations and much more. As always, please be sure to comment, rate, subscribe and/or like! Thank you! You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials...
Sep 16, 2019•30 min•Season 1Ep. 2
Hello and welcome to the Hospitality, M.D. Podcast! The podcast with the mission to prove that Hospitality Is Everyone's Business. This episode is a brief introduction into who we are and what we are setting out to do. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: ht...
Sep 16, 2019•2 min•Season 1Ep. 1
