In this episode, we have Frank Bandura which a very experienced CFO in the hospitality and restaurant industry and he have navigated many storms through his career with brands like Gaucho and CAU. He gives his views on where he sees the industry is and some top financial tips to improve chances for surviving short and long term. Remember if you would like some help, please reach out to Frank via Twitter @frankbandura or LinkedIn: Frank Bandura. If you would like more of this; please subscribe to...
Mar 19, 2020•30 min
In this second episode, Michael talked with one of the most knowledgeable people in the food and drink industry with us when it comes to trends and shift in the economy Peter Backman . He will help us get a grip on the current situation as well as how we navigate the future. We will also be talking deliveries role, and he will be giving top tips for survival in the coming months. Remember if you would like some help, please reach out to Peter via Twitter @PeterBackmanFS or give him a bell on 07 ...
Mar 17, 2020•30 min
In this special edition podcast Michael interviewed Co-Founder and CEO of Street Feast ; Jonathan Downey as our guest - we will be discussing how to navigate the storm during the Corona Virus. He will be giving great insights into where he sees the industry is right now, what you need to do as an operator to keep the doors open, what the government needs to do to keep one of the most important industries and biggest UK employers afloat, and what he is doing himself as a leader to keep head over ...
Mar 16, 2020•28 min
Rob Fink is the Founder and CEO of Big Drop Brewing Co, a fast-growing low alcohol beer company. Rob, previously a solicitor in London, attracted £500,000 from angel investors to build his low-alcohol craft beer brand. In this episode, Michael sat down with Rob to talk about Robs journey on building a brew company, trends around low alcohol, leadership, the current state of the industry and much more. Grab a beer and enjoy! Podcast edited by Let's Talk Video Production: https://letstalkvideoprod...
Mar 11, 2020•36 min•Ep. 47
Charlie McVeigh is a hospitality sector investor who has spent twenty years building brands and businesses in the industry. In 2019 Charlie invested in The The Breakfast Club and Butchies Buttermilk Fried Chicken and is now the chairman for both. Charlie is also an in-demand public speaker and appears in BBC2's My Million Pound Menu as an investor-judge. In this episode, Michael sat down with Charlie and discussed his journey in hospitality, leadership, the current ...
Feb 26, 2020•47 min•Ep. 46
Marc Zornes is the Co-Founder of Winnow. At Winnow, they help the hospitality and food services industry cut down on food waste by making the kitchen smarter through their Artificial Intelligence technology. Through the implementation of this AI technology, Winnow have already helped save more than twenty three million meals in the kitchens they work with. In this episode, Michael sat down with Marc to discuss climate challenges for our planet and humanity, how technology can help to solve these...
Feb 12, 2020•38 min•Ep. 45
Matt Grech-Smith is the Co-founder and CEO at the institute of competitive socialising and the well known-brand 'Swingers', a crazy golf experience combined with cocktails and street food based in London and soon to be in New York City. In this episode Michael sat down with Matt Grech-Smith to talk about setting a new standard for hospitality experiences, the challenges of growing a business, the team and much more. Podcast edited by Let's Talk Video Production: https://letstalkvideoproduc...
Jan 29, 2020•43 min•Ep. 44
Not1Bean is a coffee company that only supply coffee which has been roasted and packaged within the communities that grew them to ensure that coffee farming communities are well equipped to mitigate the ever increasing danger climate change poses to their way of life. This revenue is often the difference between sustainability and abject poverty - and who could object to fewer cargo ships due to the weight difference of roasted coffee being lighter ? In this episode, Michael sits down with Gary ...
Jan 15, 2020•56 min•Ep. 43
Loui Blake, is an award-winning marketer and entrepreneur. He is the founder of the UK's largest plant-based restaurant Erpingham House, and Central London restaurant brand Kalifornia Kitchen, who's passionate about plant-based food and sustainable business. In this episode, Michael sat down with Loui to discuss entrepreneurship, the power of plant-based food, leadership and Loui's secret to success. #Hospitality #HospitalityMavericks #Maverick #Restaurant #Restaurants #LouiBlake #MichaelTingsag...
Dec 23, 2019•52 min•Ep. 42
David Kelly, general manager at Deputy, an information technology company which provides cloud-based workforce management and scheduling platform designed to help companies organise, track, and manage their teams. In this episode, Michael sat down with David to discuss how technology can boost productivity, employee experience, leadership, the industry and how to take care of your shift workers. #Hospitality #HospitalityMavericks #Maverick #Restaurant #Restaurants #DavidKelly #MichaelTingsager #...
Dec 18, 2019•37 min•Ep. 41
Lars Kure Juul is an i nternational leadership and HR advisor, trainer, author and keynote speaker. Lars has written the international bestseller organisational happiness and is the coordinator of the engagement tool motivational landscape. In this episode, Michael sat down with Lars to discuss leadership, organisational and individual happiness, and how you can transform organisations through finding purpose, leveraging your strengths and developing compassion. #Hospitality #HospitalityMaverick...
Dec 04, 2019•43 min•Ep. 40
Mark Pitcher is the Founder of Smash The Box, a personal development business with coaching and mentoring at its heart. Smash the Box is dedicated to anyone who is seeking to improve any aspect of their life. In particular, it is dedicated to helping people find and achieve fulfilment, whether in life, work or business. To find their purpose or re-connect with it. It is a place of inspiration, energy and positivity for living a great life and achieving great things. In this episode, Michael sat ...
Nov 20, 2019•45 min•Ep. 39
Harsha Chanrai is the CEO of SAIRA Hospitality, a non-profit enterprise that creates viable partnerships between communities and luxury hotels by empowering locals and providing hotels with a committed workforce. In this episode, Michael sat down with Harsha to discuss leadership, the power of giving back and how you can transform peoples lives through education and training. #Maverick #Podcast #Hospitality #HospitalityMavericks #HarshaChanrai #MichaelTingsager #SAIRA #SAIRAHospitality #Restaura...
Nov 06, 2019•38 min•Ep. 38
The Boy Bailey Speaks AKA Kieron Bailey is a restaurant and hospitality consultant and the co-founder of Experience 101, a company who bring together great leaders, brands, technology and trends leading the way for making the industry better. In this episode, Michael sat down with Kieron to talk about leadership, the industry, employee and customer experience, how to keep yourself on top of the game and build a culture that rocks. #Maverick #Podcast #Hospitality #HospitalityMavericks #KieronBail...
Oct 23, 2019•59 min•Ep. 37
Simon Blackbourne is the Commercial Director of Tahola, a company who help hospitality and restaurant businesses understand and structuring their data better, so they can make better business decisions based on facts instead of the gut. In this episode, Michael sat down with Simon to talk about data, leadership, the industry, the power technology and Tahola’s approach to tech. #Tahola #Maverick #Podcast #Hospitality #HospitalityMavericks #SimonBlackbourne #MichaelTingsager #Restaurants #Hos...
Oct 09, 2019•46 min•Ep. 36
Marta Pogroszewska is the Managing Director of Gail's, a 50+ unit bakery chain. Prior to Gail’s, Marta worked at Pret A Manger for over 12 years in roles ranging from General Manager to Director of Operations in the US. In this episode, we sat down with Marta to talk the industry, the power of putting people first, leadership, technology and Gail’s approach to expansion. #gails #maverick #podcast #hospitality #restaurant #restaurants #hospitalityoperations #people #culture #restaurant #hospitali...
Sep 25, 2019•54 min•Ep. 35
Samantha Clarke is a happiness consultant, author and founder of the Growth & Happiness School. Specialising in workplace happiness and wellbeing, Samantha discusses what makes people fall in love with their job, how leaders can promote wellbeing, whether HR is dead, her comprehensive project with Dishoom, the exciting release of her new book 'Love It Or Leave It: How to Be Happy at Work' and much more. #restaurantbusiness #restaurantbusiness #restaurantindustry #restaurantmanagement #hospit...
Sep 10, 2019•41 min•Ep. 34
We are joined by the insights guru Peter Backman. Peter has served the food and drinks industry as a trusted advisor and consultant for over three decades on an international basis. In this episode, we discuss the current state of the food and drink market, restaurants' obligation to serve more than just food, the delivery market, exciting emerging chains and what the very best are doing. #restaurants #restaurantowner #restaurantsgrowth #resurantstartup #restaurantleadership #restaurantculture #...
Aug 28, 2019•49 min•Ep. 33
Barry Shuster, Founding Editor and investment partner of RestaurantOwner.com, joins us to share his expert industry knowledge with from a US perspective. RestaurantOwner.com is an online and print media company serving restaurant entrepreneurs, providing resources for opening and operating successful restaurant businesses. In this episode, Barry touches on the delivery market, hospitality tech, building a culture that maximises both impact and business results and more. This podcast uses t...
Aug 14, 2019•52 min•Ep. 32
Dr John Mervyn-Smith, Director of The GC Index joins us to discuss how the GC Index is helping to liberate individuals, teams and organisations to make a positive impact in their world. From recognising, nurturing and developing talent to identifying the missing links within an organisational function, Dr John provides an overview of the GC Index, the impact it's had on some of the most well-known companies across the globe and relates much of his expert knowledge to the unique context of hospit...
Jul 30, 2019•45 min•Ep. 31
David Chenery joins us to discuss all things hospitality and the pursuit of excellent restaurant design. David is the Founder & Director of Object Space Place (OSP), an interior architecture and design company specialising in the hospitality industry. In this episode, David shares where his passion for hospitality design came from, being a student of the industry, including OSP's Restaurant Odyssey project, costly mistakes that people make when building their restaurant businesses and why he...
Jul 16, 2019•57 min•Ep. 30
Curry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 years, Nisha pivoted into the hospitality industry with the sole purpose of enriching the lives in the cities Mowgli goes to, starting with the employees. In this episode, Nisha discusses her earliest memories of seeing her family tackle racism with Indian food, why picki...
Jul 02, 2019•47 min•Ep. 29
COO of Harbour Lights, Benjamin Heath shares his experience of operating within the unusual commercial environment on the Isle of Man. From recruitment and staffing challenges to only having access to one supplier for fresh foods, Ben highlights the importance of being agile, keeping a close eye on the numbers and continuously working to propel the employee and guest experience in a particularly challenging market. This podcast uses the following third-party services for analysis: Podcorn - http...
Jun 18, 2019•42 min•Ep. 28
Alexander Shashou, Co-Founder and President of ALICE joins us to share his journey of building the industry-leading hotel operations platform. With the hotel industry being offline for many years, Alex explains how the delivery of great hospitality has shifted and what your hotel or hospitality business should do about it. Alex also discusses ALICE's acquisition of Go Concierge, acting like an owner at all levels of an organisation, treating technology as a new hire and much more. This podcast u...
Jun 04, 2019•51 min•Ep. 27
Brighton power couple Alun & Dawn Sperring discuss The Chilli Pickle’s amazing journey and thoughts on the evolving hospitality industry. The Chilli Pickle first opened their doors to the city of Brighton in 2008 and since then they have won multiple awards, opened a second site in Guilford and established themselves as one of the most innovative and best-loved Indian food destinations. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy...
May 19, 2019•50 min•Ep. 26
Nick Popovici, Co Founder and CEO of restaurant and software company Vita Mojo joins us to discuss the inevitability of restaurant businesses becoming tech led. From the digital opportunities that provide consumers with transparency, control and personalisation to how software can empower employees to make better decisions and engage in more worthwhile tasks, Nick shares some truly valuable insights for those willing to consider tech as their ‘secret sauce’. This podcast uses the following third...
May 07, 2019•47 min•Ep. 25
Peter Avis, customer service and hospitality expert joins us to share his journey, knowledge and advice to anyone looking to excel in a leadership or management position within hospitality. Peter has won multiple Restaurant Manager of the Year awards, the Sir Richard Branson Special Award for services to the community and is the epitome of what it means to be a hospitality leader. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy...
Apr 24, 2019•46 min•Ep. 24
We are joined by Bill Collison, Founder of Bill's Restaurants to discuss his amazing journey of building the 80 unit restaurant chain. In this episode, Bill explains the importance of seeing restaurant operations as a chance to 'put on a show', the evolution of his business, his thoughts on the industry, building strong teams and the key people and places that he derives inspiration from. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy...
Apr 09, 2019•46 min•Ep. 23
Adam Knight, Founder of Proven Principles joins us to discuss the many changes that we are seeing in the hotel industry and the broader hospitality sector. Adam founded Proven Principles in 2018 and has been consulting and coaching hotels, restaurants and vacation rental owners using the best practices he has acquired from working in the luxury hotel industry. In this episode, Adam discusses the over-commercialisation of the hospitality industry, the difference between service and hospitality an...
Mar 26, 2019•42 min•Ep. 22
Brian Moore, Publisher and CEO of EMR-NamNews joins us to discuss the past, present and future states of retail and hospitality. With many crossovers to be found between the two sectors, Brian provides in-depth advice for businesses looking to succeed in a world of corporate giants and savvy consumers. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Mar 12, 2019•55 min•Ep. 21
