59: Learnings on quality improvement from Virginia Mason

In March 2024, the HFMA, One NHS Finance and a group of NHS chief finance officers visited the Virginia Mason Franciscan Health Institute in Seattle to learn about their world-renowned approach to quality improvement. In this episode, Lee Outhwaite (NHS South Yorkshire Integrated Care Board) , Amy Whitaker (Mid Yorkshire NHS Trust), and Yarlini Roberts (Kingston and Richmond Community Healthcare NHS Trust) discuss the visit, the learnings they took away, and how it has impacted their approach to quality improvement locally.