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Hey Docs!

Jill Allenwww.spreaker.com
Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey.

Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation.

Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice.

Tune in weekly. Episodes drop every Thursday!
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Episodes

Choosing Joy : The Key to Unlocking Personal and Professional Growth

Welcome to the Hey Docs! Podcast with your host, Jill Allen. In today's episode, we're diving deep into the essence of joy with an amazing guest, Amanda Gore. She brings a unique perspective on how joy not only enriches our personal lives but significantly enhances performance and relationships, especially among high-achievers. Stay tuned as we explore the science of happiness, practical steps to cultivate joy, and the transformative impact it can have within teams and organizations. Let’s get s...

May 09, 202459 min

Navigating Orthodontic Excellence with Virtual Assistants

Welcome to the Hey Docs! Podcast with your host Jill Allen. In this episode, we're exploring the innovative world of MyOrthoVA, with special guest Casey Bull. Listen in as we delve into the inspiration behind creating a tailored solution for orthodontic needs with Virtual Assistants, the rigorous training their VAs undergo, and the remarkable impact on both in-office efficiency and patient care. Let’s get started Summary Casey Bull, the Chief Operating Officer of MyOrthoVA, discusses the concept...

May 02, 202429 min

Maximizing Growth Benefits: Incentives and Strategies from OrthoFi

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we have special guest Oliver Gelles from OrthoFi joining us on the show! In this episode, we highlight how data-driven strategies are reshaping patient financials and practice efficiency. From the transition to auto-pay systems to the strategic application of interest and flexible financing, we're unpacking how these changes not only align with current data but also significantly enhance patient satisfaction and practice growth....

Apr 25, 202441 min

From Contact to Contract: Enhancing New Patient Interactions in Orthodontic Practices

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we're shining a light on SmileSuite technology with my friend and returning guest, Dr. Anthony Bonavoglia. SmileSuite is changing the game for orthodontists and their practices. Join us as we dive into the metrics that matter, the art of the new patient phone call, and a peek into the future developments from SmileSuite. Let’s dive into it! Summary Anthony Bonavoglia, founder of SmileSuite, discusses the importance of understand...

Apr 18, 202430 min

The Tipping Point: Mastering Work, Life, and Passion

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we have returning guest Dr. Robert Trujillo joining us on the show. In the last episode, we learned all about his company, Orthovated, and how he helps practices with clinical onboarding. In this episode, we are focusing on another passion: his coaching and mental health. There is a lot to unpack. Let’s get into it! Summary In this conversation, Robert Trujillo discusses the importance of work-life balance and setting proper goa...

Apr 11, 202446 min

The Balancing Act: AI Automation vs. Personalization in Digital Orthodontic Marketing

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, I have Jeff Slater from Kaleidoscope joining me on the show! With AI becoming such a prevalent topic in everything these days, I thought it was time to have “the chat” about what it is and how you should or should not be using it in your practices. From Google pay-per-click ads to A.I. pitfalls, we have a lot to cover. Let’s get dive in! Summary The conversation explores the impact of AI on Google and local search results, partic...

Apr 04, 202440 min

Retaining Smiles & Increasing Revenue: The Retainers for Life Journey

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we have a special guest, Dr. Amy Jackson, returning to the show! In this episode we are covering outsourced retainer programs and how they are changing the orthodontic offices of the future. From decreasing chair time to increased revenue and patient satisfaction, we are covering it all. Let’s get into it! Summary In this episode, Amy Jackson, the founder of Retainers for Life, discusses the benefits of using their program in or...

Mar 28, 202429 min

Reflections and Repetitions: The Daily Habits Shaping Orthodontic Leaders

Welcome to the Hey Docs! Podcast with your host Jill Allen. Joining us on the show today is David King from Leaders In Ortho, and in this episode, we are talking about finding joy. As entrepreneurs, it is easy to get weighed down by the pressures of the business, but it doesn’t have to be that way. David has some great information to share with us! Let’s get started! Summary David King, a business and life coach, discusses the importance of personal and psychological growth for orthodontists. He...

Mar 21, 202437 min

Orthodontics & Ownership: Building Wealth Beyond the Chair

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, I have a special guest, Charles Loretto, from Cain Watters & Associates, joining me on the show. I know that financial planning can be a bit of an undertaking for us all, so Charles is here to break it down. From where you should start to market trends and the best pieces of advice, there is a lot to learn! Pull out your notebooks. Let’s get into it! Summary Charles Loretto, a financial planner specializing in dentistry, sha...

Mar 14, 202449 min

Aligning with Safety: The Role of OSHA in Orthodontics

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, we're delving into the world of orthodontics and OSHA compliance with Andrea Cook. From learning how to stay compliant, the impact of COVID-19 on regulations, and the common challenges practices face with infection control and training we’re covering it all. There is a lot to learn… Let’s get started. Summary In this conversation, Jill interviews Andrea about the importance of OSHA compliance in orthodontic practices. They discus...

Mar 07, 202444 min

Welcome to the Team: Mastering Onboarding in the Orthodontic Industry with Orthovated

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we have a special guest, Dr. Robert Trujillo, joining us. He is here to share his company, Orthovated, and how it can help practices with clinical onboarding. From hiring to getting new clinical employees up to speed to employee retention, we cover it all! Let’s get started! Summary Robert Trujillo, an orthodontist and founder of Orthovated, discusses the importance of effective onboarding and training for new hires in the denta...

Feb 29, 202437 min

Revolutionizing Orthodontic Practice Management Software: Discovering Greyfinch

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, we have a special guest, Jake Gulick from Greyfinch, joining us on the show. In this episode, we are diving into the ins and outs of practice management software. From Telehealth to capabilities to the future of orthodontic practice management technology, we are covering it all. Let’s dive in! Summary Jake Gulick, the founder of Greyfinch, discusses the inception of the cloud-based orthodontic practice management software and its...

Feb 22, 202438 min

The Future of Treatment Coordinating: Adapting and Excelling with Brooke Oliphant

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, I am excited to have the founder of Straight Up Sales, Brooke Oliphant joining me on the show. In this episode, we'll discuss challenges in training, share key advice for hiring and smoothly integrating a new TC and explore common barriers to converting patient exams into starts. I promise it’s an episode you won’t want to miss. Let’s get into it! Summary In this conversation, Brooke Oliphant, the owner and founder of Straight U...

Feb 15, 202446 min

Aligning Smiles and Strategies: A Deep Dive into GC Orthodontics

Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today we are joined by Marc Katz from GC Ortho. As you may or may not know, GC Ortho has been doing some pretty amazing things in regard to company culture and organizational values, so I wanted to have Marc on to share their story. There is a lot to learn. Let’s Dive In! Summary In this conversation, Jill interviews Marc Katz, the Orthodontic Division Director at GC Orthodontics. They discuss the history and philosophy of GC, the impo...

Feb 08, 202433 min

Technology in Practice: Learn How It’s Changing Orthodontics

Welcome to the Hey Docs! Podcast with your host Jill Allen. I am excited to welcome Mandi Huber, the mind behind orthodocsPRO, to the show. Today, we are covering how key features of digital fee presentation technology, like the payment slider and e-signature, are transforming orthodontic practices. We'll also discuss the evolution of digital workflows and share practical tips for integrating these innovative tools effectively. Let’s get started! Summary In this episode, Mandy Huber discusses th...

Feb 01, 202438 min

Everything You Need to Know About Unleashing Creativity and Authenticity in Orthodontic Marketing

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today we have a special guest Tony Peniche from Peniche & Associates joining us on the show. Tony is an expert in marketing, and has a particular grasp on the millennial generation. From being brave enoughto run with an idea to honing in on your target market, we will cover it all. Let’s get started! Summary Tony Peniche, Chief Innovation Officer at Peniche & Associates, shares his insights on marketing and branding strategies f...

Jan 25, 202440 min

A Year In Review: Breaking Down The Data with Gaidge

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, we have a special guest, Ryan Moynihan from Gaidge, on the show. In this episode, you will discover how Gaidge gathers and utilizes vast industry data and hear about the most interesting findings from this last year. As we step into 2024, get ready for invaluable advice on navigating the evolving orthodontic landscape. Let’s dive in! https://www.gaidge.com/ https://www.facebook.com/GaidgeOrtho https://www.instagram.com/gaidgeorth...

Jan 18, 202449 min

The Hidden Ledger: Unraveling Embezzlement in Orthodontics

Today, we have David Harris from Prosperident on the show. In this episode, we are talking all about embezzlement and ways you can avoid it in your practice. It is easy to think it can never happen to you, but the reality is it could happen to any of us. Which is why I thought it would be so amazing to bring the topic to light here on Hey Docs! Let’s get into it! https://www.prosperident.com/ https://www.facebook.com/Prosperident.Investigators https://www.linkedin.com/company/prosperident/ Summa...

Jan 11, 202441 min

Partnerships, Associateships, and Acquisitions: Everything You Need to Know

Today, we are joined by Doug Copple from Bentson Copple & Associates. He is here to share all the ins and outs of partnerships, associateships, and acquisitions. So, no matter where you are in your practice journey, there is something in this episode for you! Summary: The conversation covers various aspects of practice valuation and the importance of clean data. It emphasizes the continuous process of valuation and the need for accurate and up-to-date information. The chapters also discuss t...

Jan 04, 202451 min

Sometimes You Fail: A Few Tips For Getting Back Up

Today, we have a special guest, Dr. Chris Cetta, on the show! I am so excited about this episode because today, we are talking all about failure. A topic I think can and should be a part of all of our stories. Dr. Cetta has an amazing story and some incredible wisdom to share about failure. Summary Dr. Chris Cetta shares his journey in orthodontics, including overcoming failure and embracing digital workflow. He also discusses his experience as an inventor and the process of bringing his inventi...

Dec 28, 202337 min

Beyond Words: Communication Mastery in Orthodontics with Amy Demas

On this episode, we have a dear friend and returning guest, Amy Demas, back on the show! As you may or may not know, she is an expert in communication and even has a new book out, Communicate Excellence - Link to Purchase . Today, we are diving into communication from the perspective of a leader, and Amy will leave you with some amazing pearls to help you communicate better. https://www.communicateexcellence.com/ https://www.facebook.com/CommunicateExcellence/ https://www.instagram.com/amybcdema...

Dec 21, 202331 min

Protecting Your Brand: The Essentials of Online Reputation Management

Today we have Beth Leach from Practice Retriever on the show! We are discussing the ins and outs of your digital reputation. From reviews to the best pieces of advice, we are covering it all. There is a lot to learn, so let’s get started. https://www.practiceretriever.com/ https://www.facebook.com/practiceretriever https://www.youtube.com/user/practiceretriever Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me...

Dec 14, 202336 min

The Tax Code Decoded: Navigating the Financial Maze with TaxRx Group

On today’s episode, Dr. Ben Dyches from the Tax RX Group is joining me on the show. We are diving into the best practices, tips, and advice for practices when it comes to taxes. There is a lot to learn, so…Let’s get into it! https://www.taxrxgroup.com/ https://www.facebook.com/TaxRxGroup/ Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com . If you like what we are doing here on Hey Docs...

Dec 07, 202335 min

Demystifying HIPAA: Expert Insights on Dental and Orthodontic Compliance From Done Desk

Today, we have Cary Smith, founder of Done Desk, joining us on the show! From compliance to training to HR resources, the Done Desk does it all. And today, Cary is sharing his tricks and advice for making sure your practice is safe from compliance and training missteps. Let’s dive in! https://www.donedesk.com/ https://www.facebook.com/Donedesk https://www.linkedin.com/company/done-desk/ https://www.instagram.com/donedesk/ Are you ready to start a practice of your own? Do you need a fresh set of ...

Nov 30, 202335 min

In-House or Outsourced | The Ultimate How to Guide to the Digital Coordination Role in Your Practice

Today, Craig Stokes is joining me from Virtual Aligner Support Professional and the Not Your Orthodontist Podcast. You may remember my featured episode on his show talking about office culture. Well, today, he is here on Hey Docs! to discuss all things digital coordination. Craig not only worked in this role in one of the biggest Invisalign practices in the country, but he also turned his knowledge into a business where he consults and manages digital coordination for practices like yours. He ha...

Nov 23, 202333 min

The Key To Branding Your Practice | Be True To You

Today, we have a special guest, Dr. Dina Sanchez! Like every doctor who has trusted me with their start-up journey, Dina has a special place in my heart. She has done some amazing things in her first years in business, and today, she is here to share a little bit about her story. Woman, mother, artist, teacher, orthodontist, entrepreneur, legend. This episode has it all. https://rolandparksmiles.com/meet-dr-sanchez/ https://www.instagram.com/rolandparkorthodontics/ Are you ready to start a pract...

Nov 16, 202339 min

From Treatment Coordinator to Social Media Expert | Bridging The Gap with Janelle Baum

Today, I am excited to have my friend Janelle Baum back on the show! You may have remembered her from previous episodes, but she is here today to share some exciting updates on her ortho career journey. Janelle was a rockstar TC, turned social media influencer, well-known industry speaker, and Bizzy expert. Her journey is inspiring, and her knowledge of marketing your practice via TikTok and social media will give you something to chew on. https://www.instagram.com/the_ortho_influencer/ https://...

Nov 09, 202330 min

Things You Should Know When Outsourcing Your Patient Financials

Today, I am excited to have Dan Santiago from OrthoFi on the show. Dan is the Vice President of Customer Success and leads all client-facing teams through the OrthoFi practice lifecycle. We are discussing financials in a practice and some of the things OrthoFi does to make it easier. Whether or not you have considered outsourcing your patient financials, this is an episode you won’t want to miss. https://orthofi.com/ https://www.instagram.com/ortho_fi/ https://www.facebook.com/OrthoFi/ https://w...

Nov 02, 202339 min

The Enneagram Unveiled: Cracking the Code of Personality

Today I am so excited to introduce the remarkable Kimberly Collins. While you might already be familiar with the industry dynamo Grant Collins from his social media and speaking, you're about to encounter the equally astounding other half of this power duo. Kimberly is your go-to guru for everything enneagram, and we're about to unearth a goldmine of insights together. So, pencils up, minds open. Let's dive in! https://www.enneagramreflections.com/ https://www.instagram.com/enneagramreflections/...

Oct 26, 202334 min

Transform Your Real Estate Experience with Xite Healthcare Real Estate

On this episode, we're unraveling a treasure trove of real estate wisdom with the incredible Albert Miles from Xite Realty. Whether you're embarking on your inaugural real estate adventure or seeking those crucial lease insights, this episode has your name written all over it! Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com . If you like what we are doing here on Hey Docs! and want t...

Oct 19, 202331 min
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