Hey Docs! - podcast cover

Hey Docs!

Jill Allenwww.spreaker.com
Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey.

Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation.

Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice.

Tune in weekly. Episodes drop every Thursday!
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Episodes

Empowering Women in Wealth Management with Brittany Frazier from Cain Watters

"We do not want to try to time the market." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Brittany Frazier discuss the importance of financial planning, particularly for women, and the implications of the upcoming wealth transfer. Brittany shares insights on gender differences in financial decision-making and investment strategies, emphasizing the need...

Jul 03, 202541 min

Evolution of Orthodontic Office Design with Ross Orthodontic

"You can't base it strictly on price." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Jill and Joseph Ross discuss the evolution of orthodontic office design, emphasizing the importance of space optimization, equipment quality, and layout considerations. Joe shares insights on the changing needs of orthodontic practices, including the shift from traditi...

Jun 26, 202539 min

Revolutionizing Orthodontic Communication with Mango Voice

"AI receptionists are the future." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this episode, Richard May, VP of Business Development at Mango Voice, discusses the evolution of communication in orthodontics, the integration of AI in patient interactions, and the importance of technology in enhancing customer experience. He shares insights on how Mango Voice is revolutionizing th...

Jun 19, 202542 min

Understanding OSHA Compliance in Orthodontics with Andrea Cook

"Now is the time to do digital." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Andrea Cook discuss the evolving landscape of orthodontics, focusing on the challenges and opportunities presented by digital transformation, the critical importance of sterilization processes, and the necessity of adhering to OSHA and infection control standards. They empha...

Jun 12, 202548 min

The Digital Marketing Playbook for Orthodontists with Dr. Rodrigo Viecilli

"You have to trade trust for money." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Rodrigo Viecilli shares his unique journey from academia to becoming a successful orthodontist and entrepreneur. He discusses the challenges he faced while starting his practice during the COVID-19 pandemic and the importance of digital marketing in a competitive landscape. Rodri...

Jun 05, 202549 min

Unlocking Tax Credits for Healthcare Professionals

"Inflation is killing us." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Scott Broadbent discusses the importance of tax credits for healthcare professionals, particularly orthodontists. He explains how his company, Acquire Tax Credits, helps practitioners navigate the complexities of tax credits and the recent changes in tax legislation that could benefit them...

May 29, 202547 min

Navigating the Insurance Maze with Tina Byrne - iMaxX

"None of us is as smart as all of us." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Tina discuss the complexities of insurance billing in orthodontics, emphasizing the importance of understanding diagnostic codes, strategic billing practices, and the need for continuous education in a rapidly changing insurance landscape. They provide insights for sta...

May 22, 202547 min

Giving Back and Gaining More : Smiles Change Lives

"Our currency is good vibes." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this episode of Hey Docs, Jill interviews Alexis Barclay from Smiles Change Lives, a nonprofit organization dedicated to providing orthodontic care to children in need. Alexis shares the mission and history of the organization, highlighting its impact on over 20,000 families across the United States. The ...

May 15, 202532 min

“I See You” with Amy Kemp

"I want more, but I can't work any harder." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Amy Kemp shares her journey to becoming a successful entrepreneur and author of 'I See You.' She discusses the importance of understanding subconscious habits, the challenges faced by women in balancing professional and personal lives, and the significance of dele...

May 08, 202550 min

The Doctor Appreciation Event with Dino Watt

“If you don't invest in marketing, your competition will.” Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ ADec - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Start to Strength Registration - https://orthofi.regfox.com/from-start-to-strength-june-2025 Summary In this engaging conversation, Jill and Dino discuss the importance of marketing strategies for healthcare professionals, particularly focusing on building referral relationships throug...

May 01, 202547 min

Cut Costs, Not Corners with Mari's List

"We cut their supply cost in more than half." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Jill and Mari Sawtelle discuss the evolution of Mari's career in orthodontics, the establishment and impact of Mary's List, and the importance of understanding supply costs and the gray market in the industry. They explore strategies for cost management i...

Apr 24, 202535 min

The Intersection of Advocacy and Orthodontics with AAO CEO Trey Lawrence

"Be aware of the risk in the first place" Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Trey Lawrence, CEO of the American Association of Orthodontists (AAO), discusses his role and the importance of advocacy in orthodontics. He highlights the legal risks associated with social media use among orthodontists, particularly regarding HIPAA compliance and FT...

Apr 17, 202547 min

Branding That Clicks with eNox Media

"Your website is your online waiting room" Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ RSVP for the Provide AAO Happy Hour - https://docs.google.com/forms/d/e/1FAIpQLSc5SXhZalSUVDY421Af7TcmOBiiECec4OIOIjRjyQJAX1qW8Q/viewform Summary In this conversation, Amanda Cabrera from ENOX Media discusses the importance of branding and marketing strategies for orthodontic practices. She empha...

Apr 10, 202547 min

Preparing for Successful Practice Transitions with Bentson, Copple, Patterson & Associates

"You need a coach, and you need a mentor" Connect With Our Sponsors - GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ RSVP for the Provide AAO Happy Hour - https://docs.google.com/forms/d/e/1FAIpQLSc5SXhZalSUVDY421Af7TcmOBiiECec4OIOIjRjyQJAX1qW8Q/viewform Summary - In this conversation, Shannon Patterson discusses the evolving landscape of orthodontic practice transitions, emphasizing the importance of mentorsh...

Apr 03, 202553 min

Emotional Intelligence: The Key to Effective Leadership

"Healthy leaders help their teams become more healthy” Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ RSVP for the Provide AAO Happy Hour - https://docs.google.com/forms/d/e/1FAIpQLSc5SXhZalSUVDY421Af7TcmOBiiECec4OIOIjRjyQJAX1qW8Q/viewform Summary In this conversation, Jill and Kimberly Collins explore the significance of personality tests, particularly the Enneagram and MBTI, in enha...

Mar 27, 202540 min

Building Wealth: A Financial Planner's Perspective

"What you save is a choice" Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ RSVP for the Provide AAO Happy Hour - https://docs.google.com/forms/d/e/1FAIpQLSc5SXhZalSUVDY421Af7TcmOBiiECec4OIOIjRjyQJAX1qW8Q/viewform Summary In this conversation, Kyle J Christensen discusses his journey in financial planning, emphasizing a principles-based approach tailored for new doctors and business ow...

Mar 20, 202539 min

Behind the Mic: Jill Allen’s Entrepreneurial Journey and Lessons Learned

"It's lonely at the top" Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this episode, Jill Allen shares her entrepreneurial journey, discussing the evolution of her consulting business, the challenges faced, and the lessons learned along the way. She emphasizes the importance of leadership, team dynamics, and the necessity of pivoting in response to changing circumstances. ...

Mar 13, 202555 min

Protecting Practices: Cybersecurity Essentials for Dentists and Orthodontists

“Think before you click” Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this episode, Jill interviews Jordan Janz from Cornerstone Computer Solutions, discussing the importance of cybersecurity in dental practices. They explore various threats such as phishing and ransomware, emphasizing the need for employee training and robust IT solutions. Jordan shares insights on the s...

Mar 06, 202550 min

The Future of Orthodontic Patient Care: AI and Robotics

"A robot doesn't call out sick." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Todd discuss the increasing integration of robotics and AI in orthodontics, focusing on the Zeno robot's role in enhancing workflow efficiency and patient experience. They explore how robotics can alleviate staffing challenges, improve practice efficiency, and provide...

Feb 27, 202541 min

Roadmap to Practice Ownership: Expert Tips with Matt Kroeker from Bank of America

"If owning a practice is a priority, we need to prepare." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Matt Kroeker discuss the essential aspects of starting and managing a dental practice, focusing on financial preparations, the importance of a supportive banking partner, and navigating the complexities of loan disbursements and construction c...

Feb 20, 202534 min

The Future of Orthodontic Software with Amy Smith from Ortho2

"Our ability to communicate has really exploded." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill interviews Amy Schmidt, the president of Ortho2, discussing her journey in the orthodontic industry, the evolution of orthodontic software, and the importance of communication and data management in modern practices. They explore how Ortho2 adapts to the ...

Feb 13, 202529 min

The Big Announcement: Jill Allen & Associates Acquires Communicate Excellence

“You look great in pink!” Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ MyOrthoVA - https://www.myorthova.com/get-started SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Jill and Amy announce the acquisition of Communicate Excellence by Jill Allen Associates. They discuss the significance of this partnership, their personal connection, and how it will enhance consulting services in the orthodontic industry. The conversation also touches on the evolut...

Feb 06, 202536 min

The Power of Personality: MBTI in Leadership and Team Building

Exploring the MBTI and it’s Applications in the Workplace with Kimberly Collins. Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://bit.ly/3ZtGyRF SmileSuite - http://getsmilesuite.com/ Connect With Our Guest Enneagram Reflections | Enneagram Coach Summary In this episode of the Hey Docs! Podcast, host Jill Allen welcomes back Kimberly Collins for an insightful discussion on the Myers-Briggs Type Indicator (MBTI) and its practical applications, particularly in...

Jan 30, 202543 min

Overcoming Barriers to Ownership with Dental Real Estate Partners

Building equity through owning practice real estate offers long-term financial benefits. Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://bit.ly/3ZtGyRF SmileSuite - http://getsmilesuite.com/ Connect With Our Guest https://www.dentalrepartners.com/ Summary In this conversation, Andrew and Reed discuss the benefits of owning dental practice real estate versus leasing. They highlight the importance of considering long-term needs and the flexibility that owners...

Jan 23, 202552 min

2024 Highlights & Future Trends: Insights from Ryan Moynihan, CEO of Gaidge

2024 Highlights & Future Trends: Insights from Ryan Moynihan, CEO of Gaidge Ryan Moynihan shares insights on key data from 2024, highlighting growth trends in orthodontics. Connect With Our Advertisers GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://bit.ly/3ZtGyRF SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Ryan Moynihan discusses his journey in the orthodontic industry, the state of the market in 2024, key data points, and trends affecting orthodontics....

Jan 16, 202543 min

The Pillars of Customer Service with Jill Allen

Welcome to the Hey Docs! Podcast with your guest host Jessi Megna. Today’s episode is all about the patient experience in orthodontic practices with Jill Allen. From understanding what patients truly want to building trust and even handling difficult conversations, Jill will be sharing her insights on how to create an authentic and engaging experience for every patient. Let’s dive in! Summary In this conversation, Jessi and Jill discuss the nuances of customer service in orthodontics, emphasizin...

Jan 09, 202550 min

Lead Follow-Up Done Right: Speed, Frequency, and Consistency

Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, we’re discussing the vital role lead management plays in the success of orthodontic practices. We’re joined by the founder of LeadSigma, Scott Hansen, to help us break it all down. From speeding up lead follow-up to leveraging AI and automation, we’ll cover what practices can do to streamline the new patient process while keeping a personal touch. Get ready for some actionable insights on how to effectively convert leads into pat...

Jan 02, 202540 min

Insuring Success: Essential Coverage for Orthodontic Practice Owners

Hey Docs! Episode Finals Insuring Success: Essential Coverage for Orthodontic Practice Owners Welcome to the Hey Docs! Podcast with your host Jill Allen. Today, I am joined by Nick Cepparulo from CFS Dental Division and in this episode we are covering all things insurance. From what you need to protect your practice when you are just getting started to common pitfalls practices face when coverage is lacking there is a lot to discuss. Let’s get into it! Summary Nick Cepparulo, Vice President of C...

Dec 26, 202447 min

Trusting Yourself: A Leadership Blueprint for Orthodontists

Welcome to the Hey Docs! Podcast with your host Jill Allen. On today's episode, where we're diving deep into a topic that lies at the heart of success—self-trust. I'm excited to be joined once again by Dr. Tarryn MacCarthy, who has been doing incredible work with The Business of Happiness, exploring how mindset shapes our impact. Last time, we tackled the challenges of self-doubt, but today, we're flipping the script to explore the power of self-trust, its role in long-term success, and practica...

Dec 19, 202452 min

Building Orthodontic Success with Core Values

Welcome to the Hey Docs! Podcast with your host Jill Allen. In this episode, we're exploring the power of activating core values within an orthodontic practice and how these values can guide everything from goal-setting to hiring and marketing decisions with our very own Director of Operations Rachel from Jill Allen & Associates. She will walk us through the practical steps of making core values a central part of daily operations and ensuring they drive success. If you're looking to strength...

Dec 12, 202457 min
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