Can you outsmart AI customer service chatbots?

Since launching in 2022, ChatGPT has been a game-changer in the world of AI. But it's perhaps the chatbots that companies are using for customer service where we have the most interaction with artificial intelligence.

Tech author and broadcaster Chris Stokel-Walker and Which? Technology Editor Lisa Barber tell us how to beat the customer service chatbots and get the answers to our queries as fast as possible.

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