GA 438 | The Importance of Understanding People with Brent Weichers

This week's guest is Brent Weichers. Brent explained how his organization has made real changes to improve the lives of the employees. He also shared what he'll be presenting at this year's AME conference. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Brent likes (3:28) His background (6:23) Their approach with metrics and measurements (8:28) How they measure what's working (13:57) How they rolled out what they learned using pillars (15:10) What "winning" would look like (21:46) About heat mapping and Brent's breakout session at AME (26:54) Podcast Resources Right Click to Download this Podcast as an MP3 AME Conference - Use Promo Code Gemba15 for 15% off Brent on LinkedIn What Do You Think? How do you use metrics to track your improvements and make decisions?