There’s a lot of things your company can’t control and the coronavirus is just one of them. But how you respond should be at the tip of your tongue. According to our guest, crisis communication expert Bill Coletti, “Plan now like your company’s reputation depends on it because it does.” According to Coletti (via way of Seth Godin), your reputation is no more than what people expect you to do next. What you say and do (or don’t do ) to calm employee fears and ease customer concerns may have long-...
Mar 04, 2020•51 min•Season 3Ep. 9
A job candidate should walk away from the recruitment experience feeling good, even if rejected. But despite billions of dollars invested in HR technology and countless human hours spent working on improvement, many candidates walk away disappointed, resentful, and even angry. According to The Talent Boards 2019 Research report, candidate resentment has increased 40 percent since 2016. That should be horrifying news since resentment means 71% of rejected candidates will tell their inner circle a...
Feb 26, 2020•51 min•Season 3Ep. 8
Do you get your best ideas standing in the shower or when you wake up a few minutes early? Or how about a “hunch” that something good or bad is going to happen but have no facts to back it up? They don’t happen by accident! It’s time to say “Yes” to intuition, the ability to see the unknown clearly, see things you missed that are literally standing right in front of you. For some of you, intuition might seem like hocus pocus. But neuroscience research says otherwise. Listen to our guest Arupa Te...
Feb 20, 2020•46 min•Season 3Ep. 7
Companies spend billions of dollars trying to get the best of their people. They coach, mentor, and train and yet talent shortages grow and employee engagement sinks. To find out what’s missing we went straight to Heartstyles experts Mara and Stephen Klemich. For nearly two decades they’ve been researching why people do what they do and too often don't live up to their potential. Along the way they discovered four universal principles that drive our effective and ineffective behaviors and have b...
Feb 12, 2020•50 min•Season 3Ep. 6
It just doesn’t get any wilder than this triple play of odd HR topics: phishing, Civil War, and job descriptions. But as it turns out, lessons learned from the Civil War can be applied to modern day workforce challenges such as cybersecurity, recruitment, and retention. To help make this connection between the battlefield of Gettysburg and HR, cyber-security specialist and Civil War enthusiast Clinton Eppleman, from Morefield Communications, joins us. You don’t want to miss the part when he shar...
Feb 06, 2020•51 min•Season 3Ep. 5
Kobe, Shaq, Bono, Sting, Madonna, Cher are celebrities recognized by one name. A less famous but no less extraordinary individual was also recognized in the entrepreneurial and business community by one name - Clay. The father of disruptive innovation Clayton Christensen died last week so we decided to dedicate this week’s show to him. In 1997, Clay published what The Economist calls one of the six most important business books ever written. “The Innovator’s Dilemma." We interview 2 business lea...
Feb 02, 2020•51 min•Season 3Ep. 4
“People may be a company’s most valuable asset” but they don’t appear on a company’s balance sheet as an asset . They are, however, captured on the income statement as an expense . That is in sharp contrast to how HR values people. This contrast between quantifying the worth of people vs expressing appreciation couldn’t be more remarkable. Bridging this gap and finding a correlation between employee worth and appreciation has become the mission and passion of our guest, valuation expert Dave Boo...
Jan 22, 2020•51 min•Season 3Ep. 3
Three in 5 HR leaders believe if the HR function doesn’t modernize, it may become irrelevant, according to a recent KPMG survey . The word “modernize” seems like a safe word. It resonates with HR and management because it infers you can talk about innovation, make incremental changes, and not rock the boat. But what if modernization requires disruption, transformation on the grandest scale, not just innovation? Can HR step up this time, take a big gulp, and help burn the boats? For answers and g...
Jan 16, 2020•51 min•Season 3Ep. 2
With so many organizations challenged to grow and become more productive and innovative, maximizing each employee’s “bandwidth” is imperative. That oftentimes seems is easier said than done. So on this episode, we sat down with someone who has figured it out, Milos Kovac , a Honeywell Aeronautical Engineer turned Innovation Mind Coach. Fortunately for the rest of us, Milos learned that you don't need to be a rocket scientist to help others unleash their human potential. But as Milos shared, “You...
Jan 10, 2020•51 min•Season 3Ep. 1
With the unemployment rate at historic lows, quit rates near all-times, and a stock market on fire, business leaders are anxious about the hiring outlook 2020. Will job creation continue? Will 2020 become déjà vu all over again when it comes to hiring top talent? Or will unemployment rates swell under the weight of an impeachment and 2020 presidential election? For answers to these questions, we turned to ITR Economics President Alan Beaulieu. (Hint: he’s bullish on growth.) While that’s good ne...
Dec 19, 2019•51 min•Season 2Ep. 49
Imagine a workplace where projects replace jobs, skills replace job titles, workers pitch their skills, and employers bid on them to create the best possible match. Despite significant investments in workforce planning, results have fallen short of expectations. Many organizations are living in #TalentPoverty. Skill gaps grow. Gig workers are replacing full-time and part-time workers. How will the "total talent" mindset disrupt and change the way organizations hire and people work? What is the r...
Dec 13, 2019•50 min•Season 2Ep. 48
The hiring process is broken. The reliability of the resume and interview is no better than flipping a coin. Can video screening fix it? For starters, a 1-minute video interview is worth 1.8 million words. Compare that to a resume containing 400 to 800 words, and an interview taking 45 minutes or more. When combined with AI, NLP (natural language processing), and machine learning, video screening is becoming more accurate than humans and a whole lot faster too, both essential hiring ingredients ...
Dec 04, 2019•50 min•Season 2Ep. 47
Toxic workplace cultures cost US businesses $223 Billion in the past 5 years and drove 20% of employees out of their jobs. Investment in growing engagement through pizza on Friday and purchasing more motivational posters is DOA. Long gone are the days when company culture was what the C-Suite said it was. Today the link between organizational culture and profitability is not just an HR thing anymore but a business imperative. Summery founder and CEO Erin Michelson has a cure for what she calls “...
Nov 27, 2019•50 min•Season 2Ep. 46
Candidates hate it. Most recruiters aren’t satisfied either. But more than 98% of Fortune 500 companies use an ATS (applicant tracking software) to recruit workers. As we approach 2020, what HR tech is working and what’s not in the world of talent acquisition? HR needs to morph, evolve, and adapt to new demands and challenges. What are the 9 Faces of HR and will they help drive change? If anyone should know, it’s Kris Dunn, who has been involved with filling 4500 professional grade positions a y...
Nov 21, 2019•49 min•Season 2Ep. 45
Are you a working Mom on a career break (or an employer seeking more skilled workers?) Then don’t miss this episode of Geeks Geezers and Googlization. Listen to serial entrepreneur and philanthropist Reena Gupta share her vision and platform that gives working Moms the means to gain financial independence and businesses a vibrant source of fresh talent. Her timing is perfect. Companies need qualified workers and aspire to build a diverse workforce. Moms, educated and talented workers, want to wo...
Nov 14, 2019•50 min•Season 2Ep. 44
Millennials are possibly the most maligned generation in modern history. Why? The oldest Millennials are 40-something, the youngest in their 20s. They are the largest, most educated and diverse generation ever. Millennials are the 2nd largest electorate and largest active generation in the workforce, expected to make up 3 out of every 4 workers by 2025. And yet older generations blame them for everything gone wrong, even for things far out of their control. Join us on this episode when Generatio...
Nov 11, 2019•51 min•Season 2Ep. 43
After spending $250 Billion on HR technology for recruitment, interviewing, and assessments, the candidate experience should be spectacular. But it’s not. In fact, it sucks. More than ½ job candidates drop out during the application process. Nearly 60% of applicants never hear from the employer. Did HR technology cause the dissatisfaction? Can HR tech heal itself? Will AI-assisted technology cure what ails struggling talent acquisition efforts? HR and Recruiting "Nerd" Matt Charney visits Geeks ...
Nov 03, 2019•51 min•Season 2Ep. 42
CX. Just what HR needs, another acronym! But don’t swipe left just yet. Bad candidate experience is almost single-handedly killing your talent acquisition efforts. Plain and simple - job seekers aren’t happy. Half of them encounter a negative experience with your company or your website even before they apply. Seven out of 10 leave and never apply again. Worse, they tell 7 friends…and those friends tell 7 more. Another 50 percent quit your application before hitting submit. Bad CX (candidate exp...
Oct 24, 2019•50 min•Season 2Ep. 41
If you could pick just one job skill to learn, develop, and grow, it should be curiosity. Curiosity is so important that you might say that curiosity lies behind the FATE of humanity. We simply can’t perform our jobs or stay relevant in the race between man and machine without - you guessed it, curiosity. It drives nearly every skill on the must-have job skill lists for tomorrow. And yet parents, business leaders, and our current education system teach the curiosity out of us despite the call fo...
Oct 16, 2019•50 min•Season 2Ep. 40
Rhonda Leeman Taylor is taking the same competitive fight and lessons of leadership, teamwork,and perseverance she learned on the ice to beat an even tougher opponent - gender discrimination in our communities and business. As young female hockey player she learned that female athletes, like female workers, just don’t get treated equally or fairly. They don’t get the same pay or the same respect, on or off the field. In this episode Rhonda shares her #MeToo moment when she was propositioned by a...
Oct 11, 2019•50 min•Season 2Ep. 39
Congratulations Geeks Geezers and Googlization. To celebrate Season 2, my co-host Keith Campagna is live on the floor of #HRTechConf 2019. Keith’s observation: Technology is ubiquitous. Automation is not only inevitable but integral to HR’s survival. The crescendo of AI-driven technologies is only adding fuel to unprecedented transformation and disruption. HR technology is pushing everyone into uncharted territory, a world of unknown unknowns. The future will be transformative, different, scary,...
Oct 04, 2019•51 min•Season 2Ep. 38
Josh Levine has a disturbing message for HR and executives in the C-Suite: ignore company culture at your own risk. New SHRM stats prove his point. 1 out of 4 Americans dread going to work. Nearly 1/2 of all workers are thinking about leaving. A bad company culture is not only bad for employees. It’s bad for business. Company culture is the difference between a vibrant business and one that flounders. (Yes, we talk about the rise and fall of WeWork and Uber too!) Listen while Josh discusses his ...
Sep 25, 2019•51 min•Season 2Ep. 37
“Leadership needs to evolve,” says our guest John Dame. “Leaders need to lead with purpose.” Employees need leaders who they can trust, deliver compassion, provide stability, offer hope. Creating such a company culture that attracts, engages, inspires, and retains workers takes more than a few motivational posters and a wordsmithed vision statement hung in the lobby and break rooms. Listen to John describe how he helps both emerging and experienced leaders lead with purpose.
Sep 24, 2019•51 min•Season 2Ep. 36
Pandit Dasa , a former monk, has an extraordinary vision for Workforce 2030, quite different than the dystopian view of robots and machines kicking us out of jobs over the next decade. Pandit imagines a workforce where leaders and managers inspire, support and encourage; where ego battles don’t stifle progress; where colleagues celebrate each other ‘s success ; and employees develop positive social connections at work. But he also warns that without all of us being more mindful, our workplaces w...
Sep 11, 2019•52 min•Season 2Ep. 35
“Conflict can be like fertilizer. It stinks while you’re in it, but in the long run, it fosters growth,” says our guest Kira Nurieli , founder of Harmony Strategies Group . During this episode Kira reveals 3 crucial skills every manager and employee must learn to resolve and leverage conflict management. She describes why she recommends “Circles” strategy and how she has applied it to boost productivity, increase engagement, and help people feel like they matter....
Sep 08, 2019•51 min•Season 2Ep. 34
How would you explain artificial intelligence to your 4 year old or 95 y/o mother? That might seem like a silly question to ask our guest Ben Eubanks when our audience includes so many HR professionals and business executives. Sadly, it’s not. Because according to the author of "Artificial Intelligence for HR," 90% of HR leaders don’t have a firm grasp on what AI is and how it works. That’s a huge problem because more than half a billion dollars flowed into AI-enabled HR technology last year alo...
Aug 29, 2019•49 min•Season 2Ep. 33
HR has a human bandwidth problem. The demand for talent is skyrocketing at the same time companies struggle with unprecedented competition for labor. Unfortunately inefficiencies and task-intensive workloads overwhelm recruiters and HR, diverting them away from engaging top talent quickly and frequently - even when they come knocking. There simply aren’t enough hours in the day or resources available to do what's needed to deliver a spectacular candidate experience. The solution is simple: Use H...
Aug 22, 2019•51 min•Season 2Ep. 32
When Dave Sanderson sat down on that plane 10 years ago, he had no clue that he was about to experience a "plane crash moment" that would alter his life forever. Prior to that day, Dave had no flight or rescue training. But his lifelong investment in personal development and a belief that you must lead yourself to lead others paid off. Dave was literally the last passenger off the plane that day and the first to realize it was time to pay it forward. You don't want to miss a minute of this episo...
Aug 14, 2019•51 min•Season 2Ep. 31
Talent acquisition is at the tipping point. The way talent acquisition gets done should scare the SHIFT out of management. Recruiting is broken and for many companies, that means it’s either game over or game on. The labor market looks nothing like it did 20 years ago. Heck, it’s almost unrecognizable to what it was like just 5 years ago. And yet HR and TA still functions like it has for decades long gone. That’s why we turned to our guest Tim Sackett , author of The Talent Fix and one of HR’s f...
Aug 08, 2019•51 min•Season 2Ep. 30
What good is a futurist if he can’t predict? According to our guest Frank Diana, “prediction isn’t my job.” That seems to be a pretty odd thing for a futurist to say. But Frank’s response unleashed a flood of ideas when he said “It’s my job to help people rehearse for the future." Frank belongs to a growing community of thought leaders from all walks of life and backgrounds who are trying to help people make sense of a world of unknown unknowns. "Connecting the dots has never been so complicated...
Aug 01, 2019•51 min•Season 2Ep. 29
