The spread of coronavirus is disrupting brands from every industry, across the world. But we’ve been through disruption before, says Walker Smith, Chief Knowledge Officer at Kantar, and can learn some lessons from the past. We can also learn from China, where research shows the promise for certain categories, channels and marketing strategies, in the face of this global pandemic. Oceanne Zhang, Director of Consulting at Kantar in China, talks us through some of her team’s findings: new consumer ...
Mar 31, 2020•23 min
As the pandemic changes lives across the world, how are healthcare systems responding? Where are consumers going for information and advice, and what does that mean for the future of delivering health and aftercare services globally? We ask Jade Cusick, Oliver Bone and Julia Liu to share their insights from the US, Europe and of course China, to see where the challenges and opportunities are emerging. Hosted on Acast. See acast.com/privacy for more information....
Mar 26, 2020•20 min
What has happened to sales in supermarkets? Are patterns emerging in different countries across the world? And what should we expect to see next, when it comes to retail and consumption habits? Fraser McKevitt speaks to Jason Yu and Ray Gaul to get perspectives from China, Europe, and the UK, and to discuss what trends Kantar has spotted in sales, usage and retail approaches. Hosted on Acast. See acast.com/privacy for more information....
Mar 24, 2020•22 min
People are desperate for more sustainable transport choices – and are keen to change how they get around cities, as long as they feel safe and have some flexibility. That’s where Cyclo Technology’s new innovation could be helpful: a 'packable' helmet for the urban rider, made from reclaimed plastic that will make hiring a bike or commuting on your own a lot more appealing. How have they tackled customer research and product development? What is possible when it comes to creating a sustainable su...
Mar 15, 2020•29 min•Season 1Ep. 53
Things change in marketing all the time, and marketers get more excited with each new technological ‘innovation’. But we could be getting ahead of ourselves, says strategy consultant and Web Curios writer Matt Muir. If we are really honest with ourselves, what will NOT happen in 2020? What does he think we should strike from our list of predictions? What is missing from the list? And which words do we need to define better, or remove from our vocabulary entirely? Matt talks authentic influencers...
Mar 01, 2020•25 min•Season 1Ep. 52
As Kantar releases its annual Media Predictions report, forecasting the likely changes for media in 2020 and beyond, Professor Andrew Stephen asks experts Jane Ostler and Margo Swadley to comment on some of the trends they are seeing. Touching on the business models of streaming services, the untapped potential of audio, why influencer marketing needs to grow up, and the rise and rise of esports, Jane and Margo discuss not only the changes in channels and usage, but their advice for brands and m...
Feb 16, 2020•28 min•Season 1Ep. 51
Recently returned from CES in Vegas, Marco Rimini (Chief Development Officer at Mindshare) feels he has glimpsed the future – as well as a few things that probably won’t come to be. So what’s likely to change in the media world, and particularly the media agency, in the next year… or even decade? Marco tells Jane and Andrew about the rise of shoppable content and how it affects the traditional media plan, the inspiration we can get from China, the role of data and analytics in media planning, an...
Feb 02, 2020•24 min•Season 1Ep. 50
You don't get much more traditional than Oxford University Press: over 500 years old, its roots dating back to 1478 when the first book was published in Oxford and home to the renowned Oxford English Dictionary. Today the Press has 6000 employees, operates in 190 countries and 40 languages, and offers a huge range of products and services, from pre-school educational materials to scholarly works. Sarah Ultsch, Director of Marketing at OUP, tells Andrew and Julie how the organisation is transform...
Jan 19, 2020•27 min•Season 1Ep. 49
Too many marketers still believe that sustainability in marketing comes at the expense of cost-effectiveness – when, increasingly, adopting sustainable marketing can improve commercial performance. So says David Radford, former CMO of Allianz in the UK and Associate Fellow of Said Business School. David's contention is that marketing needs to get its house in order when it comes to sustainability. As our marketing output is one of the most visible aspects of a business, he says, and as consumer ...
Jan 07, 2020•26 min•Season 1Ep. 48
There are more and more times when we find ourselves talking to what might seem like a person, but it’s actually a bot, often powered by AI. But what does the research say about the best way to use them? What can businesses do differently to improve their reputation, and get deeper customer insights? Professor Andrew Stephen, L’Oréal Professor of Marketing at Saïd Business School, takes us through some recent research his team has conducted around the impact of anthropomorphised (human-like) cha...
Dec 20, 2019•23 min•Season 1Ep. 47
Michael Fanuele has written about the Six Skills of Inspiration in his new book, Stop Making Sense. In this episode, we speak to Michael in New York about why inspiration matters, what it can achieve, and how an individual – particularly a leader – can become more inspiring. As it turns out, it might mean turning our backs on rationality… We also touch on the role of planners, the role of agencies, his creative director role at General Mills and the balance big brands need to strike between outs...
Dec 09, 2019•30 min•Season 1Ep. 46
Daianna Karaian has always worked at the intersection of sustainability and business, helping brands make money while also making a difference in the world. Now she has set up Thought Starter & Thoughtful Works, to help businesses and individuals actually walk the talk. We speak to Daianna about the Thought Starter kit and its basis in Martin Luther King’s 'six steps of non-violent social change', and how people and organisations are using it to make a real difference. We discuss the best exampl...
Nov 27, 2019•31 min•Season 1Ep. 45
What’s involved in producing news? And what’s new about news in a more digital-focussed world? Inga Thordar, Executive Editor of International, CNN Digital Worldwide, tells Jane Ostler and Felipe Thomaz what an ‘average’ day looks like, how to find the right news stories for the right audiences, and how you can make news go viral… while still remaining trusted, non-partisan and distinctive. Hosted on Acast. See acast.com/privacy for more information....
Nov 05, 2019•27 min•Season 1Ep. 44
What makes a bank successful? How do you attract and retain customers in the Indian banking market? And what role does technology play? S. Ramakrishnan, Head of Retail Banking & Wealth Management for HSBC in India, speaks to Andrew Stephen and Amy Cashman about creating a winning customer experience, the benefits of being a multinational business, the future growth opportunities and how they are partnering with fintechs to make improvements to their service in an agile way. Hosted on Acast. See ...
Oct 30, 2019•24 min•Season 1Ep. 43
The Racing Post was set up in 1986 to provide expert insights to fans of racing. But how does it approach marketing today? What does the future look like for the publisher? And how is this digital transformation linked to the internal culture of the business? Louise Agran, CMO at the Racing Post, gives Andrew Stephen and Amy Cashman the lowdown on the business model at this heritage brand, the pros and cons of a very engaged audience, and the work she’s done to embed new values – ‘postmarks’ – i...
Oct 11, 2019•29 min•Season 1Ep. 42
Can we use machine learning algorithms to better understand consumers? How they truly feel, simply by looking at their face or reading their Tweets? If not, why not? Dr Natalia Efremova of the University of Oxford talks about the current research, the potential of AI and machine learning, and the power it might have not only in marketing but in achieving social goods. She also touches on why it’s so difficult to get sophisticated information from algorithms, how to avoid bias, and the importance...
Oct 06, 2019•29 min•Season 1Ep. 41
How can we measure creativity? It's a big question, and a big challenge - but one that WPP's Perry Nightingale is keen to answer (with a little help from Oxford University and the Future of Marketing Initiative). In the second part of Andrew and Jane's conversation with Perry, we hear about Perry's creativity school, infusing creativity into an organisation, what has changed in the last 10 years (and what might happen next), along with Perry's views on how advertising agencies can find, encourag...
Sep 29, 2019•26 min•Season 1Ep. 40
Kirk McDonald, CMO of advertising and analytics company Xandr, talks to Jane Ostler in Cannes about his views on the digital landscape – how digital advertising is analogous to the food supply chain, why Xandr’s mission is to ‘make advertising matter’, and how a great user experience can go hand in hand with effectiveness for marketers and efficiency for publishers. Kirk believes we can use technology in smart ways to deliver highly personalised ads, but he argues that the whole industry should ...
Sep 23, 2019•22 min•Season 1Ep. 39
There is a lot of disruption in the world of ‘mobility’ – but what does that actually mean? What does it take to launch a ‘mobility’ product? How will marketing teams encourage consumers to adopt new platforms and travel methods, including autonomous vehicles? And what do these innovations mean for traditional car and transport brands, other types of businesses, and society at large? Mat Heinl, CEO of Moving Brands, talks cars, sandwiches, horses and ice cream vans with Andrew and Jane. Hosted o...
Sep 15, 2019•31 min•Season 1Ep. 38
There is a lot people don’t know about eBay, says Gareth Jones. In order to bust some of those myths – around things like delivery and newness – the online shopping platform is spending more and more on traditional media channels like radio and TV. Telling these stories and reaching a wider audience is helping them achieve longer term success, he explains, and complements their digital advertising approach nicely. So how does it work? How can “digital” principles be applied to things like radio ...
Sep 09, 2019•29 min•Season 1Ep. 37
Technology and data now sit at the heart of marketing, and AI has quietly embedded itself in our culture. But how can we use it to produce adverts that make an impact? Why is human creativity still important? And what are the big questions we need to be asking about evolving technology... not just from a business perspective, but for society as a whole? In part one of a two-part discussion, Perry Nightingale shares his wisdom with Professor Andrew Stephen and Jane Bloomfield. Hosted on Acast. Se...
Sep 01, 2019•22 min•Season 1Ep. 36
If enjoying food makes us choose to consume more of it, then learning how to trigger greater levels of enjoyment could be a valuable tool in a brand’s repertoire. How can you encourage consumers to buy, consume and enjoy your products? What if they really think they won’t like the flavour combination? And why do choices around packaging – size, wording and related ‘content’ – matter? Andrew and Tara talk to an expert, Dr Cammy Crolic, to find out. Hosted on Acast. See acast.com/privacy for more ...
Aug 25, 2019•26 min•Season 1Ep. 35
How do you bridge the gap between creative and media teams to deliver more effective campaigns? How do you encourage users to actually watch a video ad on their mobile device? And how do you achieve mass reach without losing personalised, contextual relevance? These are just some of the questions Jane and Felipe discuss with Grant Gudgel, the head of Teads Studio in North America. They talk AR, AI, chatbots, interactive creative, user friendliness and the sound on/sound off debate, to understand...
Aug 15, 2019•24 min•Season 1Ep. 34
What makes Pinterest different to other platforms? Jon Kaplan, Global Head of Partnerships, explains to Jane and Felipe how users (or Pinners) actually appreciate content from brands on this channel, as they find inspiration for everyday products, seasonal ideas, or major life moments such as planning a wedding, a new baby, or house renovations. Jon tells us what innovations are new and coming soon, why these changes make Pinterest an even better place to advertise, and how marketers can make th...
Aug 09, 2019•19 min•Season 1Ep. 33
Nick Lawson, CEO EMEA and client practice lead at MediaCom, spoke to us in Cannes about the changing world of the media agency, how the industry has evolved, why clients look to media agencies for growth solutions… and what the future might look like. Will technology replace people, or just boring tasks? What skills do agencies need? What role can media agencies play? And why has Nick stayed at the same company for 28 years? Hosted on Acast. See acast.com/privacy for more information....
Aug 02, 2019•23 min•Season 1Ep. 32
The Culture Next global trends report from Spotify explains how younger audiences are changing – experiencing screen exhaustion and re-evaluating their relationship with digital media, they are moving to new channels and expecting new, personalised but connected experiences. With these trends and the ubiquity and innovation in audio, says Danielle Lee (Global Vice President, Partner Solutions at Spotify), it is a perfect time for agencies and brands to consider getting creative on platforms like...
Jul 23, 2019•23 min•Season 1Ep. 31
Steve Hatch, Vice President Northern Europe at Facebook, and former CEO at MEC (now Wavemaker) talks about the difference between his current job and working at an agency, and what has changed at Facebook in the last few years – particularly recently, in terms of promoting the social good done by the platform, and minimising harm. He also tells Jane Ostler about the latest innovations and applications for tech like AI and virtual reality, and how Facebook is working with influencers and brands, ...
Jul 21, 2019•26 min•Season 1Ep. 30
What is the role of the CMO? How is it changing? And, most importantly, what makes a really good one? Jane Ostler interviews Nadine Dietz, chief community officer at AdWeek and host of the CMO Moves podcast, during Cannes Lions 2019. Nadine talks about her conversations with CMOs, the traits she finds they have in common, what they do differently… and even some of the secret dreams they hold. Hosted on Acast. See acast.com/privacy for more information....
Jul 12, 2019•24 min•Season 1Ep. 29
Jane and Andrew speak to Bruce Daisley, VP EMEA for Twitter, about the role the platform plays in society and the marketing mix, as well as his own work around positivity at work. Bruce discusses recent innovations at Twitter to make conversations healthier, the best ways brands can use Twitter (both for starting conversations and gathering feedback to use as fuel for a campaign) and what makes posts go viral. He also explains why those of us working in media may be burning out – and makes some ...
Jul 08, 2019•25 min•Season 1Ep. 28
June saw the release of the BrandZ Top 100 Most Valuable Global Brands of 2019 , with Amazon taking the top spot for the first time. But why does it matter? How does it work? And what makes the difference between a top performing brand and those that drop off the list? Doreen Wang, global head of BrandZ for Kantar, tells Jane Bloomfield about the key themes, provides insights for growth and offers up some interesting case studies from this year’s global ranking. Hosted on Acast. See acast.com/pr...
Jul 03, 2019•28 min
