What to Say When A Shipper Says "Our Freight is Customer Routed"
Episode description
Whenever you hear "Oh, our freight is customer routed" while cold calling is really frustrating and just want to hang up the phone. Well in today's Freight Broker Boot Camp episode, I'm gonna share with you 3 questions that will greatly increase the odds of converting them into a customer. Enjoy!
Timestamps:
[00:00] What to Say When Shipper Says Freight is Customer Routed
[00:36] What does customer-routed freight means?
[01:56] 3 questions you can ask if the shipper says "freight is customer routed"
[02:09] #1 - How do you handle your inbound freight?
[03:23] #2 - What do you do when you have an intercompany freight movement?
[03:42] #3- How do you handle when customers have delays picking up from your dock?
[04:33] Recap
[05:35] This should not be a one-and-done call!
[06:29] Get your freight broker training now at www.freightbrokerbootcamp.com
[06:58] Subscribe, Rate & Review!
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