9 Sales Statistics Every Freight Broker & Freight Agent Need to Know
Episode description
Leveling up your sales statistic knowledge can be instrumental in getting an overall better understanding of what's at stake as a broker. For this installment of Freight Broker Boot Camp, I list nine eye-opening statistics that will help you become better in sales in any industry.
Timestamps:
[00:00] Nine sales stats every broker needs to know
[00:44] #1 – 92% of all customer interaction happens over the phone
[01:44] #2 – It takes an average of 8 cold call attempts to reach a prospect
[03:03] #3 – The best time to cold call is between 4-5pm
[04:22] #4 – 80% of sales require 5 follow-ups after you get in touch with them
[05:39] #5 – Sales people who effectively seek out referrals earn 4-5x more
[06:40] #6 – 78% of salespeople sue social media to outsell their peers
[08:11] #7 – Retaining customers is 6-7x less costly than acquiring new ones
[10:01] #8 – The average company loses 10-30% of their customers each year
[11:39] #9 – 55% of salespeople don't have the right skills to be successful
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