353. How to Optimize Your Apology - podcast episode cover

353. How to Optimize Your Apology

Freakonomics Radio
Oct 11, 2018•49 min•Ep. 353
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Episode description

You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science.

353. How to Optimize Your Apology | Freakonomics Radio podcast - Listen or read transcript on Metacast