Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai ------ In this episode of Fraudology, Karisse is recording from a hotel room in Miami, where she is attending and speaking at the Mastercard Risk X Summit. Today she delves into some critical fraud news stories, highlighting unique and pressing issues in the world of eCommerce and digital fraud. Karisse explores the rise of Fraud-as-a-Service offerings on Telegram, particularly focusing on how genuine identity document...
Oct 03, 2024•22 min•Ep. 318
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fra...
Oct 01, 2024•25 min•Ep. 317
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick reveals the latest concerns around Telegram’s moderation efforts, including its crackdown on illegal groups and the controversial potential sharing of user data with authorities. She also explores a recent cybersecurity incident involving MoneyGram going offline and the lessons learned from the Disney data breach, which underscore the importance of securing personal ...
Sep 26, 2024•33 min•Ep. 316
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Andrew Austin, Head of Fraud Prevention at Sardine. Andrew shares his approach to exploring solution providers, the importance of deep product knowledge, and maintaining client partnerships to ensure satisfaction. He delves into the challenges of defining success metrics for fraud tests and the impact of fraud on customer retention and reputation. Andrew...
Sep 24, 2024•39 min•Ep. 315
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Join host Karisse Hendrick in this episode of Fraudology as she dives into the critical need for banks and credit unions to enhance their communication and fraud education efforts with clients. Hear the compelling case of a Bay Area woman who went to the media after Chase Bank allowed 35 unauthorized users on her credit card, revealing the gaps in customer service and fraud prevention. Also in the news, the US GDP has ...
Sep 19, 2024•34 min•Ep. 314
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick welcomes Heather Grunkemeier back to discuss the significant impact that fraud and trust and safety work can have on mental health. Heather shares her journey, highlighting personal challenges such as severe burnout and overcoming imposter syndrome. Together, they delve into the importance of boundaries, self-care, and the systemic issues in the tech industry impacting me...
Sep 17, 2024•46 min•Ep. 313
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into recent developments in the world of fraud, from the arrest of Telegram founder Pavel Durov in France over content moderation issues to emerging fraud trends involving JPMorgan Chase ATMs and the resurgence of card skimmers in the U.S. Karisse also explores the significant vulnerabilities faced by EBT cardholders due to outdated technology and discusses po...
Sep 12, 2024•35 min•Ep. 312
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick speaks with Heather Grunkemeier about her unexpected journey into a trust and safety role and the discoveries she made regarding the safety of pet sitters on her platform. Initially lacking experience, Heather spent six months setting up a strategic framework, uncovering significant issues such as the misuse of the app for sexual harm against sitters. The conversation del...
Sep 10, 2024•51 min•Ep. 311
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the recent arrest of Telegram founder Pavel Durov by French police. She breaks down the implications of this arrest for fraud and cybercrime, discussing how Telegram's lack of cooperation with law enforcement and its use as a platform for illicit activities has led to this significant legal action. Karisse also highlights the efforts of a small yet effect...
Sep 05, 2024•28 min•Ep. 310
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick shares a Banking on Fraudology episode where Financial Fraud Fighter, Hailey Windham, welcomes Karen Boyer, SVP of Financial Crimes for M&T Bank, to dive deep into the complex world of fraud detection and prevention. Karen Boyer sheds light on the significance of understanding money movement and the challenges financial institutions face due to resource limitations an...
Aug 27, 2024•1 hr 6 min•Ep. 309
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Welcome to the Fraudology Podcast with Karisse Hendrick. In this episode, Karisse delves into the recent headline-grabbing data breach involving nearly 2.9 billion Social Security records. While initial reports painted a dire picture, Karisse breaks down the true scope of the breach and its implications, clarifying that the actual number of unique Social Security numbers compromised is much lower. She shares insights f...
Aug 22, 2024•28 min•Ep. 308
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down with Simon Taylor, head of content at Sardine and a recognized expert in fintech and fraud prevention. They dive deep into the evolving landscape of e-commerce fraud prevention, discussing Simon's term "revenue attachment," and the importance of differentiating between "revenue prevention" and "fraud prevention." Simon shares insights from his journey into ...
Aug 20, 2024•51 min•Ep. 307
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick welcomes Scott Engel, a longtime colleague and friend, to discuss his impressive 20-year journey in fraud prevention and payments. Scott shares insights from his early days at Expedia, detailing the evolution of their world-class fraud prevention team, to his pivotal role in managing payments at Rhapsody/Napster. The conversation delves into the relationship between fraud...
Aug 15, 2024•1 hr 4 min•Ep. 306
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick dives into the intricacies of online fraud with enlightening real-world examples. This solo episode deviates from the usual format to deliver some compelling fraud news stories. Learn about Idris Quiba, known for extorting social media influencers and demanding payments to unlock hijacked accounts, and how his violent methods led to his eventual capture. Plus, hear about ...
Aug 13, 2024•27 min•Ep. 305
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, we explore three riveting fraud cases: the recent arrest of suspects involved in a spoofing service in London, a credit union credit manager in Billings, Montana who fraudulently stole debit and credit card numbers from customers over a year, and the fascinating "micro debit scheme" that silently siphoned millions from consumers' bank accounts over seven years. Each story sheds light on d...
Aug 08, 2024•26 min•Ep. 304
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick welcomes Ryan Konop, Senior Manager of Payment Systems and Processing for Newfold Digital, to discuss the complex world of domain fraud. Ryan, with a background in the navy and extensive experience in the domain web hosting industry, dives into the sophisticated tactics of fraudsters who exploit international events and the evolving systems used to combat these threa...
Aug 06, 2024•46 min•Ep. 303
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, host Karisse Hendrick delves into the harrowing story of Billy, an Ethiopian man who was trapped in a criminal enclave in Myanmar and coerced into scamming online victims. Billy's ordeal began when he was deceived by a fake job offer in Thailand and subsequently forced to adopt the identity of a rich Singaporean woman. After leading a strike against his captors, Billy was severely to...
Aug 01, 2024•32 min•Ep. 302
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Hailey Windham to delve into the far-reaching impacts of data breaches on financial institutions and e-commerce merchants. They explore recent high-profile breaches, including those affecting Snowflake, Evolve Bank, and AT&T, and discuss how leaked data can fuel various forms of financial fraud. Together, Karisse and Hailey highlight the need for rob...
Jul 30, 2024•54 min•Ep. 301
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this engaging solo episode of Fraudology, host Karisse Hendrick delves into the intricate and multifaceted story of Priscilla Barbossa, a Brazilian immigrant who unwittingly became a notorious fraudster in the U.S. Karisse outlines Barbossa's fall from a successful entrepreneur in Brazil to struggling with financial woes that led her to exploit loopholes in the ride-sharing and gig economy sectors. From buying fake ...
Jul 25, 2024•59 min•Ep. 300
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Simon Taylor, head of strategy and content at Sardine. Together, they discuss the crucial role of information sharing and collaboration in fraud prevention within e-commerce and marketplaces, stressing the importance of fairness amidst industry competition. Karisse proposes rebranding fraud prevention as sales or revenue integrity to highlight its focus ...
Jul 23, 2024•59 min•Ep. 299
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the intricate world of friendly fraud, explaining it as fraud reason code chargebacks that are not actually fraud. Karisse highlights how the ease of filing chargebacks since 2011 has led to a surge in these incidents, putting online businesses at risk of losing billions annually. She discusses the crucial steps merchants must take to distinguish between ...
Jul 18, 2024•32 min•Ep. 298
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Join host Karisse Hendrick as she welcomes Frank McKenna, co-founder of Point Predictive, to discuss the alarming rise of fraud activities on mainstream social media platforms. In this episode, they delve into the operations of the Facebook group "Fraud University," the challenges in reporting and moderating fraudulent activities, and the unsettling expansion of criminal groups like the Yahoo boys from the dark web to ...
Jul 16, 2024•56 min•Ep. 297
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice president and accounts across high-risk countries, the ramifications are significant. Hendrick also highlights the ...
Jul 11, 2024•36 min•Ep. 296
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his top advice for fraud fighters, including the importance of hiring locally for compliance and expertise. The...
Jul 09, 2024•58 min•Ep. 295
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick delves into the latest surge of data breaches, including the alarming ransomware attack on the Federal Reserve by the infamous LockBit group. She outlines the potential ramifications of such breaches on the banking sector and fintech. Karisse also sheds light on the rise of synthetic ID fraud, specifically "Frankenstein identities," as reported by LexisNexis' analysis of ...
Jun 27, 2024•13 min•Ep. 294
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and VPNs, merchant risk scoring, and enhanced machine learning models. They also explore emerging trends in ret...
Jun 25, 2024•48 min•Ep. 293
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners. She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consultant, Karisse shares insights on how these changes, including reduced fraud thresholds and revamped monitorin...
Jun 20, 2024•37 min•Ep. 292
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Ilan Zimmer, Director of Payments Risk Management at Coinbase. They dive into the strategic maneuvers of scammers in Australia who exploit ignorance rather than greed, and the transnational, organized nature of these scams that often link to human trafficking. Ilan discusses Coinbase's proactive efforts in fraud prevention, highlighting the challenges of...
Jun 18, 2024•58 min•Ep. 291
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting large retailers and designer fashion brands. Karisse delves into the tactics used by the fraudsters, such as ...
Jun 13, 2024•48 min•Ep. 290
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick delves into the upcoming changes in Visa’s Acquirer Monitoring Program (VAMP) set to impact European merchants, acquirers, and payment processors. As Visa retires its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) by April 2025, the new VAMP initiative introduces a more rigorous framework for managing fraud and disputes. Effective January ...
Jun 11, 2024•38 min•Ep. 289
