Fraudology Podcast with Karisse Hendrick - podcast cover

Fraudology Podcast with Karisse Hendrick

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!
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Episodes

How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data compromised, the potential types of fraud that could arise, and provides crucial advice for businesses to p...

Jun 06, 202421 minEp. 288

Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud driven by technology and social media, and the importance of collaboration between banks, law enforcement, and...

Jun 04, 20241 hr 3 minEp. 287

How Telegram and Discord Are Fueling the Fraud Economy

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms facilitate cybercrime through services like refund fraud, account takeover, and logins for sale. She explains t...

May 30, 202431 minEp. 286

Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fighter grapples with. Karisse will share her insights on the importance of analyzing transaction patterns to ...

May 21, 202459 minEp. 285

The Complexities of Online Identity Document Verification w/ Gil Rosenthal

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick and risk management consultant Gil Rosenthal discuss the complexities of Identity Document Verification (IDV) in tackling online fraud. They uncover how relying solely on traditional methods like driver's license verification is increasingly being circumvented by fraudsters. The discussion emphasizes the need for a diverse, multi-layered approach involving advanced method...

May 14, 202441 minEp. 284

How Scammers Make Millions Using Your Bank Details

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse explores crucial topics in the fraud prevention sphere. This week, we delve into the newly discovered vulnerabilities in credit application fraud at Shore United Bank and discuss the broader implications for online merchants and acquiring banks. Karisse also covers regulatory developments regarding Zelle payment disputes involving major banks like Wells Fargo and JPMorgan Chase, s...

May 09, 202429 minEp. 283

Kicking Off "Banking on Fraudology": Insights for Banking & Fintech w/ Hailey Windham

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick introduces the brand new podcas t Banking on Fraudology and dives deep into a meaningful conversation with its host, Hailey Windham. Together, they set the stage for a series of enlightening discussions aimed at empowering fraud fighters and financial institutions with the knowledge and tools necessary to combat fraud effectively. Explore Hailey's journey from an accident...

May 07, 20241 hr 5 minEp. 282

Lessons from the LexisNexis Class Action Lawsuit

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives deep into the recent class action lawsuit against LexisNexis. Accused of unlawfully profiting from consumers' personally identifiable information, LexisNexis faces allegations highlighting serious privacy concerns under California and Illinois law, amidst revelations of a potentially insecure seven-day free trial. We explore the lawsuit's broader implications f...

May 02, 202438 minEp. 281

Ways Innocent People are Conned Into Being Fraudsters w/ Frank McKenna

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by fraud expert Frank McKenna to tackle the alarming trends in scams and identity fraud. They discuss a range of fraud schemes from FEMA impersonators exploiting disaster victims to the sinister growth of CPN (Credit Privacy Number) schemes where stolen Social Security numbers are sold under the guise of building new credit profiles. Frank also sheds light ...

Apr 30, 202458 minEp. 280

The Merchant’s Guide to Surviving Sudden Business Closures and Chargebacks

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, join host Karisse Hendrick as she delves into the intricate world of merchant processing fraud. In this solo exploration, Karisse discusses a compelling case involving a luxury appliance retailer, Perch, which suddenly closed its doors, leaving substantial unfulfilled orders and an avalanche of chargebacks amounting to a staggering $50 million. Dive into the complexities of how merchant p...

Apr 25, 202426 minEp. 279

Lessons From a Networking Experiment with "The Famous Fraud Guy" (Andrew Austin)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, we're joined again by Andrew Austin, a seasoned expert in fraud prevention, as he shares the significance of networking and building trustworthy relationships for career advancement in the fraud industry. Andrew talks about his engaging "Fraud Fridays in February" initiative, where he opened his calendar to anyone in the fraud, AML, cybercrime, or the law enforcement community, emphasizin...

Apr 23, 202450 minEp. 278

Rising Wire Fraud: Staying Ahead of Banking Scams

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the dark underbelly of cyber fraud that's hitting even the most vigilant of companies. As scams evolve, Karisse brings to light the concerning trends in insider fraud involving employees, spotlighting incidents like T-Mobile employees being lured into SIM swapping scams and customers planning a hefty lawsuit against Bank of Montreal for wire transfer frau...

Apr 18, 202440 minEp. 277

Combatting Bank Fraud: Innovative Strategies with Hailey Windham

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology join Karisse Hendrick and as she submerges into the complexities of combating financial scams with banking fraud expert, Hailey Windham. In this detailed discussion, they cover the crucial need for increased accountability within financial institutions, tackle the gray areas in distinguishing fraud from scams, and explore the intricacies of processes like CIP and KYC in enhancing fraud pre...

Apr 16, 20241 hr 8 minEp. 276

The Rise of AI Scams: Staying One Step Ahead

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick dissects some of the week's most impactful fraud news. Discover the grave consequences of the AT&T data breach resulting in over 73 million compromised customer profiles, with insights on its potential effect on online fraud. Dive into the controversial lawsuit where the New York Attorney General takes on Citibank for inadequate fraud victim protections, leading to si...

Apr 11, 202417 minEp. 275

Unveiling Sextortion Scams & The Financial Fraud Behind Them

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down with Senior Intelligence Analyst Paul Raffile, to delve into the alarming rise of financial sextortion schemes targeting minors—a crime that has seen an 18,000% increase in reports over the past two years. Paul, with his extensive experience in combating financial fraud and cybercrime, sheds light on the ruthless tactics employed by cybercriminal groups lik...

Apr 09, 202453 minEp. 274

How the MRC Event Is Shaping the Future of Fraud Prevention in Fintech

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this gripping episode of Fraudology, our seasoned host Karisse Hendrick returns fresh from the bustling halls of the MRC conference in Las Vegas to bring you insider insights and key takeaways from one of the largest gatherings in the e-commerce fraud prevention world. Dive in as Karisse unpacks the evolving landscape of payment security, with a particular focus on the compelling discussions surrounding the transiti...

Apr 02, 202434 minEp. 273

Trust in Crowdfunding: The Battle Against Online Scammers

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Adi Raghuwanshi, senior director of engineering at Indiegogo, to delve into their cutting-edge fraud prevention strategies. Discover how Indiegogo's integration of Spec's technology has transformed their approach, significantly reducing chargeback filings and account takeovers, and how their user beha...

Mar 26, 202445 minEp. 272

Avoiding Scams in 2024: Expert Tips You Need to Know

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology host Karisse Hendrick delves into the recently released Better Business Bureau (BBB) Scam Tracker Risk Report, highlighting the prevalent scams and the changing landscape of online fraud. She discusses the differences between scams and fraud and provides insights into the top risky scams, including investment and cryptocurrency scams, employment scams, and online purchase scams. Karisse al...

Mar 21, 202425 minEp. 271

Cracking the Code of Merchant Risk with MRC experts

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology join our host Karisse Hendrick as she explores the fascinating world of fraud prevention and payments with industry experts Angela Borden, of Little Ceasars' Pizza & an active member of the education committee; Tina VanBrunt , a trailblazer from the Gamer Safety Alliance and the MRC board; Mary Chen from Walmart+ and the MRC Americas' Advisory Board; Holly Sandberg , Director of Trust ...

Mar 19, 20241 hr 4 minEp. 270

Approaching Fraud as a Technology Problem w/ Booking .com - Part 2

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry. In part 2 of this conversation, the experts immerse into the evolution of fraud operations, discussing the cr...

Mar 14, 202439 minEp. 269

Approaching Fraud as a Technology Problem w/ Booking .com - Part 1

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry. In part 1 of this 2 part conversation, delve into both Sriram and Calvin's unique journeys within the fraud ...

Mar 12, 202443 minEp. 268

Balancing AI with the Human Touch: The Key to Safer Online Communities w/ Alice Goguen-Hunsberger

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology join host Karisse Hendrick as she sits down with trust and safety expert Alice Goguen Hunsberger, VP of Trust & Safety and Content Moderation for PartnerHero. Prior to this work, Alice was integral in creating the Trust & Safety strategies for online dating companies OK Cupid and Grindr. Dive deep into the complexities of online trust and safety as we explore the unique challenges ...

Mar 05, 20241 hrEp. 267

How Mexican Drug Cartels are Dominating Financial Fraud & Timeshare Scams

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick covers a range of recent fraud-related news stories, including an amusing incident involving an Indiana man's attempt to purchase a Porsche with a $78 million check, a significant data breach at Loan Depot affecting 16.9 million individuals, and the disturbing trend of Mexican drug cartels engaging in financial fraud, explicitly targeting American timeshare owners. K...

Feb 29, 202417 minEp. 266

Anonymous Fraud-Fighter Perspectives On: Proof of Concepts

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick and several anonymous guests delve into the complexities of assessing and selecting fraud prevention vendors within the e-commerce industry. The episode tackles the challenges merchants face during proof of concept (POC) phases, such as the resource burden, the importance of trustworthy relationships with vendors, and the impact of overpromising and underdelivering. ...

Feb 27, 20241 hr 6 minEp. 265

Shielding Your LinkedIn Presence: Pro Tips for Safe Online Networking

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this eye-opening episode of Fraudology, host Karisse Hendrick delves into the increasingly complex world of insider recruitment tactics and the sophisticated ways fraudsters target industry professionals through platforms like LinkedIn. From the unexpected risks of wearing work attire in public to the sobering reminder of online reputation management, Karisse carefully unpacks the fine line between professional visi...

Feb 22, 202440 minEp. 264

Spoofed and Doxed: A Veteran's Blueprint for Countering Online Personal Attacks

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this harrowing episode of Fraudology, host Karisse Hendrick is joined by an expert in fraud prevention and trust and safety with two decades of professional experience, who reveals their ordeal of being targeted by a relentless online harasser. The discussion unveils the dark side of social media and online communities, where the intersecting worlds of virtual reality and personal safety collide, leading to the seri...

Feb 20, 202449 minEp. 263

The Refund Fraud Detection Company That was a....Fraud

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Join Karisse Hendrick on Fraudology as she unveils the troubling saga of Refend .AI, a company that once claimed to help merchants combat refund claims fraud, but has since vanished from the scene. In this revealing episode, Karisse takes us through the labyrinth of refund fraud, sharing insights on various schemes like false claims of "did not receive", "empty box scams", false tracking IDs ("FTIDs"), and more. -While...

Feb 15, 202449 minEp. 262

Smarter Chargeback Battles: When to Fight and When to Forfeit w/ Shawn Kelley (ex-SeatGeek)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this insightful episode of Fraudology, join host Karisse Hendrick and special guest Shawn Kelley, former director of payment and risk at SeatGeak, as they delve into the complexities of chargeback management in the e-commerce sphere. Tackling the balance between technology and human intervention, Shawn shares his experience and how both can be leveraged for the best possible outcomes. Gain valuable perspectives on h...

Feb 13, 202447 minEp. 261

Fraud News: Deepfake Deception & Rampant Social Media Ad Fraud

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this explosive episode of Fraudology, we dive into the underbelly of online scams, the unethical use of AI such as deep fakes, and the ongoing strife within major social media platforms to maintain content integrity amidst layoffs and fraudulent activities. With a captivating discussion on how the landscape of fraud is ever-evolving, Karisse unpacks the interconnected nature of fraudulent schemes across social media...

Feb 08, 202448 minEp. 260

The Newest Generation of Bot Attacks w/ Nate Kharrl @ Spec

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Nate Kharrl, CEO of Spec, and a pioneer in bridging the gap between fraud and Infosec teams. As they delve into the complexities of bot attacks, they reveal how fraud teams are increasingly relying on technical solutions (often owned by InfoSec teams) to combat sophisticated tools used by fraudsters. Nate shares his expertise on identifying and mitigatin...

Feb 06, 20241 hr 10 minEp. 259
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