Fraudology Podcast with Karisse Hendrick - podcast cover

Fraudology Podcast with Karisse Hendrick

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!
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Episodes

A Tsunami of Credential Stuffing Attacks

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick delves into the "mother of all breaches," MOAB, a massive data leak containing over 26 billion records from various platforms and breaches. She highlights the danger of credential stuffing attacks, the impact on consumer security, and the importance of taking proactive measures to protect against such threats. Karisse emphasizes the need for strong passwords, multifactor ...

Feb 01, 202424 minEp. 258

Reclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ Uphold

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from the financial services & crypto wallet company Uphold. Listen as they delve into the intricate world of preventing consumer-focused scams before they happen with a multi-layered approach like no other Karisse has heard of before. They tackle an array of cunning scams threatening...

Jan 30, 202451 minEp. 257

The Stark Reality of Financial Scams: Andy Cohen's Eye-Opening Experience

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this gripping episode of Fraudology, Karisse Hendrick, alongside legal and consulting expert Erin West, delve into the harrowing tale of Andy Cohen's encounter with a sophisticated financial scam. Cohen, a renowned media figure, faced a loss in six-figures to fraudsters employing a potent blend of social engineering, phishing, and a false sense of urgency. Tune in as we dissect how this incident exposes the critical...

Jan 25, 202435 minEp. 256

The Art of Deception: Dissecting Pig Butchering Scams w/ Erin West

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Join us on this episode of Fraudology as host Karisse Hendrick delves into the nefarious world of the "pig butchering" scams with special guest Erin West, Deputy District Attorney for Santa Clara County in California. Erin has become a fierce advocate for victims of financial crimes after hearing heartbreaking story after heartbreaking story about this popular type of consumer-focused scam. Discover the alarming expans...

Jan 23, 20241 hr 3 minEp. 255

Exposed: 35 Million More Usernames & Passwords + Credential Stuffing Attack In the Headlines

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this timely episode of Fraudology, host Karisse Hendrick delves into the far-reaching repercussions of the alarming rise in data breaches, particularly the recent Comcast breach impacting a massive 35 million accounts in the US. As cyber threats evolve, this episode uncovers how such breaches fuel online fraud and account takeovers, posing severe challenges for consumers, online businesses, and financial institution...

Jan 18, 202442 minEp. 254

Getting That Coveted Seat at The Table + Fighting Fraud in Crypto w/ James Olden and Rob McCall @ Uphold

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this thought-provoking episode of Fraudology, Karisse Hendrick sits down with and fraud strategy & prevention experts from the crypto exchange, Uphold, Rob McCall and James Olden. Together, they unpack the complexities of cultivating a transparent and collaborative environment in the fast-paced realm of fraud operations and strategy, emphasizing leadership, open communication, and the pressing need for innovativ...

Jan 16, 202450 minEp. 253

Merchant Fraud DOJ Complaint

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai A "Chargeback Fraud Protection" Company is Accused of FraudIn today's episode of Fraudology, host Karisse Hendrick dives into the official court filing by the United States District Attorney of Eastern California against a company that claimed to be "the nation's most comprehensive chargeback fraud protection service". While it's not the first time, it's still rare for a company that promises fraud and/or chargeback pr...

Jan 11, 202448 minEp. 254

Unveiling the Future of Fraud: Predictions For Online Fraud in 2024 w/ Mary Ann Miller and Frank McKenna

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this riveting episode of Fraudology, host Karisse Hendrick is joined by fraud prevention heavyweights Mary Ann Miller and Frank McKenna to delve into the murky waters of online fraud as we step into 2024. With their expert insights, we explore the latest fraudulent tactics in the booming industries of cryptocurrency, banking, e-commerce, and Fintech. Mary Ann, Frank, and Karisse share some of their predictions for t...

Jan 09, 20241 hr 4 minEp. 254

2023 in Review: The Biggest Game Changers in Online Fraud

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this week's episode, Karisse Hendrick reflects on the significant fraud trends of 2023, offering insights into the evolving landscape of online fraud in ecommerce and beyond. From the rise of generative AI and deep fakes, to the prevalence of first party fraud and the increasing sophistication of purchasing bots and AI bots, Karisse discusses the challenges that the fraud prevention community faces in the year ahead...

Jan 04, 202428 minEp. 253

Best of the Year: Recovering 7-Figures $ in Restitution from a Fraud Ring w/ Eric Boles, Cybercrime Investigations Expert

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse has the pleasure of hosting Eric Boles; a former special agent of the US Secret Service and former leader of e-crime investigations at StubHub, Yahoo, and AOL. Eric shares his insights on the rise of cybercrimes and the urgent need for consequences and accountability to curb online financial fraud. From navigating the unfair chargeback rule system to building successful relationsh...

Dec 28, 20231 hr 7 minEp. 252

Best of The Year: Utilizing Storytelling to Communicate Cross-functionally & Identify Solutions w/ Gil Rosenthal

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick invites return guest & listener favorite, Gil Rosenthal, a fraud prevention strategy expert & a Fintech Advisor, to discuss the importance of storytelling and strategic thinking in protecting companies and users from fraudulent activities. They delve into the methodology of storytelling in fraud prevention (used by fraud departments in top companies, such as ...

Dec 26, 202354 minEp. 251

Best of the year: $Millions Stolen via a 10-min. Phone Call w/ Former Corporate Spy, Robert Kerbeck

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai ***This episode is a replay of an episode from 21 September, 2023; dozens of loyal Fraudology listeners were asked which episodes should be considered the "best of the year" & both episodes with this guest were the most suggested*** Every executive in the corporate world is asking themselves how they can avoid their company from becoming the subject of headlines like MGM has been recently. And, as more information ...

Dec 21, 202354 minEp. 250

Best of the year: A Former Corporate Spy Shares The Art of the "Ruse" (Social Engineering) w/ Author Robert Kerbeck

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai ***This episode is a replay of an episode from March 7, 2023; dozens of loyal Fraudology listeners were asked which episodes should be considered the "best of the year" & both episodes with this guest were the most suggested*** Even if you don't fight fraud for a living - you will enjoy this episode! In this episode of Fraudology, host Karisse Hendrick sits down with Robert Kerbeck, the Author of the book "Ruse: Ly...

Dec 19, 20231 hr 1 minEp. 249

Stopping Scammers in Their Tracks: Amazon's Legal Offensive on Fraud Rings

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this gripping episode of Fraudology, host Karisse Hendrick dives deep into the convoluted world of refund fraud schemes with a focus on the recent lawsuit filed by Amazon. Discover how the retail giant is combating sophisticated refund fraud methods, including insider collusion, social engineering tactics, and the manipulation of delivery systems. Karisse unravels the complex operation where defendants used Telegram...

Dec 14, 202353 minEp. 248

Why Faster Payments = Faster Fraud; and How To Stop It Before It Happens w/ Soups Ranjan @ Sardine

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this insightful episode of Fraudology, Karisse Hendrick is joined by cybersecurity and fraud expert Dr. Soups Ranjan, CEO and co-founder of Sardine. This dialogue ventures into the intricate world of fraud prevention in the age of rapid digital payments and ecommerce, unpacking how more sophisticated strategies and technologies, such as behavior biometrics and real-time scam detection, are becoming vital in combatin...

Dec 12, 202355 minEp. 247

Innovative Strategies: Creating a Central Risk Intelligence Hub w/ Eric Rainsberg ex-Macy's, ex-HNB

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Eric Rainsberg, a seasoned professional in the field of enterprise fraud strategy & analytics. With a rich background that includes developing robust fraud prevention frameworks at Macy's/Bloomingdales, and streamlining risk & security analytics at Huntington National Bank, Eric shed light on the intricacies of marrying fr...

Dec 07, 20231 hr 1 minEp. 246

Refund Fraud Is Officially Illegal And Black Friday/Cyber Monday 2023 - Online Fraud Update

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, Karisse focuses in on issues impacting e-commerce retail during the winter holiday season. Starting first with an update on the prediction she made in an earlier episode (9 November 2023) involving Black Friday/Cyber Monday and the possible return of the online fraud ring, the "Master Manipulators". She also shares how predicting unpredictable behavior of fraudsters is important, but...

Dec 05, 202351 minEp. 245

Zelle & ApplePay Make Moves to Shift Fraud Liability; Binance Exposed for Enabling Terrorism

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the pivotal shifts in liability rules for ApplePay on Card-Not-Present transactions, and on the Zelle network. For Zelle, the news about a potential liability shift is designed to protect consumers from scam-induced losses. As financial institutions prepare for an overhaul that positions them to absorb losses from deceptively induced transactions, Karisse...

Nov 30, 202344 minEp. 244

Planting "Tripwires" & "Landmines" using Behavioral Biometrics w/ Matt Vega @Novo.co

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick welcomes Matt Vega, the seasoned Director of Fraud Strategy at SMB Financial Services company, Novo Co. With years spent navigating the complex landscape of fraud prevention for prestigious companies like Instacart and Fanatics Digital, Matt provides intriguing insights into effective fraud strategy that will continue to adapt & scale as needed. Karisse & Mat...

Nov 28, 202357 minEp. 243

Tips to Keep Your Money & Identity Safe From Scammers - Fraud Awareness Week

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this special episode of Fraudology, fraud-prevention expert and host Karisse Hendrick shares crucial tips to help fortify your digital and personal safety against fraud. While most episodes of Fraudology are geared towards anti-fraud professionals charged with protecting online companies & banks, this episode is for anyone who has asked "How can I protect myself online against online fraud?" As part of the Inter...

Nov 16, 202346 minEp. 242

Is Fraud Awareness Week Our "Spirit Week"? w/ Hailey Windham

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this riveting episode of Fraudology, host Karisse Hendrick sits down with banking-fraud prevention specialist and recent recipient of the 2023 "Credit Union Rock Star" award, Hailey Windham. Windham takes us through her passion for anti-fraud work, sharing insights garnered from her broad ambassador training program and the importance of holistic, collaborate approaches in combating fraud. This conversation delves i...

Nov 14, 20231 hr 6 minEp. 241

Holiday Shopping Under Fire: AI Bots and Targeted Attacks Hit Online Retailers

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, host Karisse Hendrick delves into the rapidly increasing high-stakes of fraud targeting online retailers. -Especially with the holiday shopping season around the corner. From expanding on the vulnerabilities due to system integrations between vendors & online merchants to the rise of reshipping scams and the use of adaptable AI bots, Karisse explores current trends and tactics em...

Nov 09, 202359 minEp. 240

Holding Corporations Accountable For Fraud Through Whistleblower Laws w/ Jason T. Brown, Esq.

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Jason T. Brown, a former FBI agent turned whistleblower attorney. They delve into the world of corporate fraud and the crucial role whistleblowers play in exposing wrongdoing. From discussing various whistleblower statutes to highlighting the incentives and protections available, Karisse and Jason reveal the significance of reporting misconduct and discu...

Nov 07, 20231 hr 3 minEp. 239

Mobile Wallet Fraud: Up 125% Collectively Since Last Year! Plus Apple Pay Liability Shifts & Fraud Tactics

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this week's solo episode of Fraudology, host Karisse Hendrick dives into the world of mobile wallet fraud, discussing the rapid growth of Apple Pay, Google Pay, and Samsung Pay usage, and the Rapid YoY growth of fraud losses attributed to these wallets. Karisse provides a deep dive into some of the loopholes & methods on ApplePay, specifically that create opportunities for fraud to occur and explores the fraud l...

Nov 02, 202346 minEp. 238

Gil Rosenthal Answers Questions from Issuers/Banks/Fintechs about Payment Fraud & Professional Development

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is again joined by recurring guest Gil Rosenthal, an expert in Credit & Risk Management for Fintechs, Banks, and Issuers. Karisse recently received a couple of great questions from Fraudology listeners in the financial services space, and asked the best person she knows in this side of fraud prevention & risk management to help her answer their questions. Que...

Oct 31, 202348 minEp. 237

Is it Fraud? Exploring the Thin Line Between Unusual Schemes and Traditional Fraud

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The word "fraud" is often used to describe identity theft, payment fraud, account takeovers, etc. In this solo episode of the Fraudology podcast, host Karisse Hendrick explores the concept of fraud through unconventional examples. She clarifies the potential harm of bots used to secure popular reservations, the impact of review fraud on companies, boarding scams exploiting Southwest Airlines' processes, and even delves...

Oct 26, 202325 minEp. 236

Why I Fight Fraud: Host Karisse Hendrick Gets Personal

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick was inspired by previous guest of Fraudology, Andrew Austin to candidly share her own motivations for fighting fraud & how they adapted throughout her career journey. She discusses the challenges and frustrations faced in the industry, the importance of data analysis in driving results, the value of skepticism, and the need to constantly educate others about frau...

Oct 24, 202345 minEp. 235

Expect More Bots Online Soon...Courtesy of Shark Tank.

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Never did Karisse Hendrick, host of Fraudology, expect to talk about a popular reality show where entrepreneurs pitch their companies to an investor on TV, and the investor decides if the product is something they would like to invest in with their own money; in relation to online fraud. But, thanks to a relatively new company that visited the "Shark Tank" on its most recent episode, Karisse thought this was a good tim...

Oct 19, 202345 minEp. 234

Observations of Fraud Across all Industries + Career Growth Tips w/ Sidharth Shah (@ Novo.co)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick welcomes back Sidharth Shah, lead product manager of Onboarding and Identity at Novo, a B2B Financial Services Startup. Sid shared some of the ways he's challenged himself professionally in the last year, and what he's learned & accomplished from pushing himself out of his comfort zone. He & Karisse also shared some of their experiences and connections they'v...

Oct 17, 20231 hrEp. 233

The "Secret" Strategy to Help Execs & Oher Teams to Understand the Importance & Impact of Online Fraud w/ John Matas (ex-Etsy, ex-Macy's)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Too often, fraud-fighters feel undervalued, underappreciated, and misunderstood. When trying to communicate the importance & impact of the fraud team, and trying to convey a sense of urgency to leadership, there are often assumptions made that just aren't true. Or productive. On today's episode of Fraudology, join host Karisse Hendrick as she welcomes back John Matas, former Global Director of Risk & Fraud for ...

Oct 10, 202348 minEp. 232
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