Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse is joined by a group of 6 fraud leaders for 5 large retailer brands in the US, as they talk about their own experiences and challenges with false declines (aka: false positives or insults). On last Thursday's episode of Fraudology, Karisse shared the results from the soon-to-be-published Fraudology Benchmarking survey (Sponsored by Forter) about false positives. With only 57% of r...
Jun 13, 2023•32 min•Ep. 202
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The 1st Annual Fraudology Benchmarking Survey Report is going to be launched very soon! And Karisse thought that one particular section of the report needs to be talked about, even before the report is published. And that is: The results of the questions surrounding false declines/insult rates In this episode, Karisse will provide a deep dive into: Why false positives are difficult, but critical to measure The industry...
Jun 08, 2023•39 min•Ep. 201
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This is the 200th episode of Fraudology! So, we decided to do something a little bit different. Instead of Karisse interviewing an awesome fraud-fighter, SHE'S in the "hot seat"! Karisse asked her friend, podcast producer, and a big reason for the long term success of Fraudology, Lucas Walker to join her on this side of the podcast to ask her anything, along with some questions sent in by listeners. In this conversatio...
Jun 06, 2023•52 min•Ep. 200
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Audience Requested Topic: In this episode of Fraudology, host Karisse Hendrick shares some of her best suggestions for using LinkedIn for professional development, with tips specific for online fraud-fighters. Whether your short term and/or long term career goals include finding a new job ASAP, down the line, connecting with peers, staying informed within the industry, or "building a personal brand", Karisse provides s...
Jun 01, 2023•53 min•Ep. 199
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this episode of Fraudology, host Karisse Hendrick provides some of the ways to identify connection requests or private messages from potential "pig-butcherers" on social media. By recognizing their characteristics, you can decline their requests & educate friends & family about these methods, as they're often on all public social media platforms. She then reads a report written by recent Fraudology guest, As...
May 25, 2023•43 min•Ep. 198
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this episode of Fraudology, Karisse is joined by Jenna Posner, Chief Digital Officer of Snipes USA. While most guests on Fraudology are primarily focused on fraud prevention or Trust & Safety, Jenna is in the C-suite, responsible for a much bigger picture that includes sales, marketing, and the entire P &L of Snipes' US e-commerce channel. So, why would someone who has spent their entire career focused on sa...
May 23, 2023•49 min•Ep. 197
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse is joined once again by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). For the 2nd half of this informative conversation, Assaf provides examples of how his team studied & identified the TTPs (Tactics, Techniques, and Procedures) of some of the most complex & pervasion threats to integrity he & his team discovered &...
May 18, 2023•1 hr 15 min•Ep. 196
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). After being part of the most recent round of layoffs at Meta, Assaf has a newfound understanding for the power of information sharing among peers within the greater Trust & Safety ecosystem. In addition to sharing more experiences & perspectives o...
May 16, 2023•1 hr 12 min•Ep. 195
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of the Fraudology Podcast, host Karisse Hendrick provides a deep dive into what the perpetrator side of fraud refers to as "Inny's". Inny's, short for "Insiders" are able to bypass the majority of fraud & policy defense systems by colluding with an employee to be given access to the account or action that the fraudster wants. From easily committing account takeovers to refund fraud to balance transf...
May 11, 2023•41 min•Ep. 194
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai While fraud & payments differ in every online industry, the world of event ticketing is unique & complex, but also very fascinating. First, it's important to know the differences between primary and secondary markets in ticket fraud and who ticket brokers are, and why they're often considered a "necessary evil". In this episode of the Fraudology podcast, host Karisse Hendrick sits down with Shawn Kelley, Former...
May 09, 2023•1 hr 11 min•Ep. 193
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Neill Mac Carthaigh, Head of Global Fraud & Risk at eShopWorld returns to Fraudology to continue the 2nd half of his conversation with host Karisse Hendrick. They start out talking about the complexities of fraud team structures and how the department that a fraud team reports to can have a significant impact on all strategy & technology decisions. The remainder of their conversation is focused on Neill's advic...
May 04, 2023•1 hr 3 min•Ep. 192
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Today, host Karisse Hendrick spoke with Neill Mac Carthaigh, Global Fraud & Risk Manager at eShopWorld. Neill has had the unique opportunity of leading online fraud teams in 3 countries in the last ~10 years. And a lot can be learned from his experiences. While talking about his career journey, Neill shared the personal & professional benefits of moving to different countries to fight fraud, the cultural & ...
May 02, 2023•58 min•Ep. 191
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai If you enjoy listening to two passionate fraud-fighters "geeking out" about various fraud strategies...you will thoroughly enjoy this episode! Today, Karisse Hendrick speaks with Doriel Abrahams, Head of Risk for the US at Forter. Starting with how his passion for acting and linguistics/neuroscience prepared him for his accidental career in online fraud prevention. Then, they discuss how online fraud has been changing ...
Apr 27, 2023•1 hr 10 min•Ep. 190
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This week, we've switched up the schedule to keep the episodes on refund claims fraud (refund fraud) consecutive. So while we'll learn from a fraud-fighting veteran on Thursday, today is a solo episode. Today, host Karisse Hendrick will walk you through the 5 core methods (or categories) that Refund Claims Fraudsters exploit, with examples of at least one variation of each method. But first, she clarifies a topic that ...
Apr 25, 2023•59 min•Ep. 189
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Dajana Gajic-Fisic, Head of eCommerce Risk Management at Finish Line is back for a follow-up conversation w/ Karisse about Refund Claim Fraud (RCF). Dajana provides insights on how merchants can address refund fraud and the importance of solving, not just stopping, it. She also shares that as you begin to measure losses, identify gaps in the process, and start identifying gaps & vulnerabilities, you will not only i...
Apr 20, 2023•43 min•Ep. 188
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Dajana Gajic-Fisic, Head of eCommerce Risk Management at Finish Line, to talk about a "new" form of fraud that they've gotten to know a lot about over the last 3 years. -Refund Claims Fraud (aka: Refund Fraud).In part 1 of this two part discussion, Dajana & Karisse will: Talk about the symptoms of this issue before it was discovered, and how refund c...
Apr 18, 2023•56 min•Ep. 187
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick first shares the 16 biggest buzzwords in online fraud (as determined by crowd-sourcing suggestions & votes) that made up the 2023 Buzzword Bracket for "March Madness" in fraud. And, some of the reasons why these industry terms often cause massive eye-rolls among fraud-fighters. She then provides the top 3 buzzwords that were selected last week. Do you agree? Then...
Apr 13, 2023•54 min•Ep. 186
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On today's episode of Fraudology, Karisse sits down with Alan Buck, Head of E-Commerce Fraud, Organized Retail Crime, and Corporate Investigations at Bed, Bath & Beyond. Alan explains how his career path provided him with a new perspective & a proven track record of success to approach his most recent role as the Head of e-commerce fraud for a well-known, omnichannel retail brand in the US. In this honest conve...
Apr 11, 2023•1 hr•Ep. 185
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, host Karisse Hendrick starts out by providing the story behind the launch of her new company "Silver Bullet" and it's new fraud detection solution, "The Fraudinator". -Which was all an elaborate April Fool's prank (Shoutout to her partner-in-pranks, Frank McKenna). She felt bad for everyone who was legitimately "fooled", but what does that say about how buzzword-y some vendor marketi...
Apr 06, 2023•36 min•Ep. 184
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Frank McKenna, the expert behind the popular "Frank on Fraud" blog and Chief Fraud Strategist at PointPredictive stops by to discuss a recent report published by Hindenberg research (A short-selling company intent on exposing fraud for corporate gains) that caused quite a few conversations & headlines within the online fraud world last week. While the report brings up some concerning allegations, Karisse & Fran...
Apr 04, 2023•1 hr 7 min•Ep. 183
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai It's been just 3 weeks since the sudden collapse of Silicon Valley Bank. In this solo episode of Fraudology, Karisse shares some of the opportunistic fraud methods deployed toward SVB banking clients, other banks & financial institutions welcoming new business bank accounts opened quickly, and schemes targeting the AP (Accounts Payable) departments of businesses of all sizes. She also explores the ways cybercrimina...
Mar 30, 2023•43 min•Ep. 182
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse gets to talk with someone she has long admired, but just got to meet for this episode, cybersecurity expert Laura Mather. Laura is a true "OG" in online fraud prevention, and she shares some crazy stories about the very beginning of internet fraud from her days as the first "Trust & Safety Policy" employee for eBay that helped both Karisse & Laura realize that while it doe...
Mar 28, 2023•58 min•Ep. 181
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai David Maimon is back (after Tuesday's episode) with even more insightful observations from his team's research of the cybercrime ecosystem. He first shares what the "Evidence Based Cybersecurity Research Group" at Georgia State University has observed about different groups & types of groups of cybercriminals. Including the online fraud methods, tools, and tactics that Russians cybercriminals prefer to the measurab...
Mar 23, 2023•1 hr 11 min•Ep. 180
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, cybercrime expert & head of the Evidenced Based CyberSecurity Research Group at Georgia State University, David Maimon shares insights on collecting data from the darknet, identifying emerging trends systematically, and how the cybercrime industry has changed in the last 5 years. As he describes the various components within the world of cybercrime and online fraud, David starts makin...
Mar 21, 2023•53 min•Ep. 179
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of the Fraudology Podcast, host Karisse Hendrick discusses the importance of having a relationship manager on your side and the true extent of corporate fraud, especially during economic downturns. Additionally, she touches on Facebook's impact on technology and how fraudsters present massive opportunities for them. Overall, the episode delves into the world of payment processing and fraud prevention. F...
Mar 16, 2023•36 min•Ep. 178
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this special live recording from the MRC event, Karisse Hendrick brings together a group of six merchant fraud fighters to share their experiences and insights from the "Superbowl" of fraud prevention (the annual MRC conference in Las Vegas) in the ever-evolving world of e-commerce. -AFTER 5 full days & nights of information-sharing, collaboration, and fun, these 7 fraud-fighters share some of the highlights of ...
Mar 14, 2023•45 min•Ep. 177
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode, Karisse dives deep into the world of social engineering and how fraudsters use it to gain access to customers' accounts. She explores the motivations behind social engineering and why it's such an effective tool for fraudsters. Karisse also discusses the waves of social engineering attacks that retailers and ecommerce marketplaces with physical goods are experiencing now, and offers tips on how to...
Mar 09, 2023•34 min•Ep. 176
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Even if you don't fight fraud for a living - you will enjoy this episode! In this episode of Fraudology, host Karisse Hendrick sits down with Robert Kerbeck, the Author of the book "Ruse: Lying, The American Dream. From Hollywood to Wall Street" to talk about social engineering and how easy it can be to get closely guarded company secrets out of an employee through a simple phone call. Robert lived a life straight out ...
Mar 07, 2023•54 min•Ep. 175
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai For online fraud-fighters who have been in this industry for more than a decade, we've seen a lot of big changes in the 3rd-party vendor landscape. New technology innovations and additional needs of the buyers, along with a great deal of venture capital funding, have ushered in a lot of new vendor companies, and a lot of competition. In some cases, this competition is important, and in theory, should keep solution prov...
Mar 02, 2023•51 min•Ep. 174
Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this episode of Fraudology, Andrew Austin, the Senior Manager of Fraud Technology at Carmax, shares his unique career journey & how it prepared him for his current role, overseeing fraud product/technology for the first & largest omnichannel auto dealer in the US. Andrew also talks a bit about creating a "mission statement" for his role, and how it aligns with his company's mission statement of providing an ...
Feb 28, 2023•52 min•Ep. 173
