Episode 21 - Dispute Resolution and Mediation with Larry Friedberg & Colin Rule

How does a problem turn into an opportunity? Early-stage founders only have the positive road ahead in mind. As the company grows however, problems and disputes are bound to grow in magnitude as well. If you do not have policies and guidelines in place and fail to resolve the problem satisfyingly with the customer, you are bound to lose a lot of them in the process. This episode is about seeing the positive, and the opportunities in relation to your ability to resolve disputes in and outside of the company. Learn more about your ad choices. Visit megaphone.fm/adchoices