Episode 223: Perkville: A software specialized in loyalty and rewards
Episode description
What We Cover In This Episode:
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The way that Perkville qualifies their leads to ensure that they are a good fit for their potential clients [2:51]
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A success story of loyalty and community [4:41]
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An inside look at some of the innovative features Perkville offers [7:30]
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What makes Perkville’s approach to sales and solutions so effective [9:53]
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Why Devin says that loyalty software is absolutely essential for modern fitness studios to have in place [13:14]
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Some of the top features that fitness studios should be looking for in loyalty and referral programs [14:52]
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How a well-structured loyalty program can impact client retention and acquisition [19:10]
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Devin takes us through what the implementation process looks like when a studio begins working with Perkville [21:58]
Quotes:
“For me, I think that relationship building is equally important as the product itself. So if somebody doesn’t like you, they won’t want to work with you, so that doesn't translate into a sale.” [Devin, 10:48]
“Recognizing your customers is a key component of studios business model and referrals are truly the lifeblood of fitness studios business.So Implementing a program really can make a big difference in helping the growth of a business, in a very cost-effective way.” [Devin, 14:06]
“Perkville as a company has an integration and partner-forward business model, so it makes sense that internally we embody the same collaborative principles when it comes to teamwork.” [23:11]
LINKS:
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Perkville’s Website
Devin’s Email
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