Episode 182: Enhancing Client-Studio Communication with fitDEGREE
Episode description
What We Cover In This Episode:
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Introducing Industry News with Nick: Is In-Person Boutique Back? [2:31]
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How to now add home buttons to your fitSpot [7:25]
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What to know about fitDEGREE’s chat feature settings [9:47]
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Ways to be using the communication tools to establish regular contact with your members [11:59]
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How announcements inside fitDEGREE can become your own internal social media feed [12:53]
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A look at fitDEGREE’s integrations and the impact they can have on your communication with clients [16:08]
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The success story spotlight: Focus on the power of inspiration through communication [19:53]
Quotes:
“How often do you post to your social media? Why do you want your clients to see more on their social media feed than on the app where they go to make registrations and purchases?.” [Nick, 12:51]
“I’ve watched us here at fitDEGREE sit down, divide our client base and slowly try to contact different people for different reasons. There’s nothing to say, as a fitness studio, you can’t sit down and know your clients, their goals, and what you need to know about each person, to have one touch point with each client per year. Is it so hard to make sure you send one chat per year to each client? I don’t think it is.” [Megan, 14:03]
“I think it is really important for you all to be making contact, whether it be an announcement or a chat, just any form of getting your idea, your name, your brand across your client’s mind and across their phone notifications.” [Megan, 17:25]
LINKS:
Y7 Studio Adds Funding for Brick-and-Mortar Expansion
fitDEGREE’s Business Portal
https://calendly.com/fitdegree/support
https://www.instagram.com/fitdegree/
https://www.instagram.com/fitspot_guru/