Episode 120: Aligning Your App with Your Culture
Episode description
What We Cover In This Episode:
- A look at the registration logistics in fitDEGREE that tie into a business’s culture [2:10]
- The impact that the fee policies you implement can have on your culture [4:35]
- How the timelines for registration help your software align more with your culture [8:04]
- Why it’s vital that you really get to know your client base inside and out [10:45]
Quotes:
“With our class group functionality you can split that up into AM and PM classes, even though they cost the same and the instructors get paid the same. The reason to split them up into AM and PM would be for the cancellation policy.” [Nick, 3:53]
“We don’t want unlimited members to take advantage of our business. I think most businesses are probably moving away from unlimited memberships, but if you do them you’ve got to keep those people in line.” [Nick, 4:57]
“This is your culture, and part of this is being polite to the community. We’re very community-oriented software; we think community grows your business and it would be rude from one community member to another community member to not let someone into that class.” [Nick, 5:49]
LINKS:
fitDEGREE’s Business Portal
https://calendly.com/fitdegree/support
https://www.instagram.com/fitdegree/
https://www.instagram.com/fitspot_guru/
https://www.instagram.com/fitdegree_nick/
https://www.instagram.com/megan_fitdegree/