FBU 392: Tools To Increase Client Retention and Keep Clients Longer

Helping your client stick to your program is a skill, but there’s a whole other skillset needed to keep your customers buying from you over and over again—we call this “client retention.” In this episode, Jill shares insights from her own experiences and provides strategies for increasing client retention. Jill emphasizes the need for an Ascension model, so that clients have a clear path to progress through different levels of offers. By communicating the next steps and qualifications for each level, you can create an aspirational journey for your clients, and make it far more likely that they take that very first step with you. 

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Jill is a fitness professional and business coach who effectively made the transition from training clients in person and having no time to build anything else to training clients online and actually being more successful. Today, Jill helps other coaches to do the same.

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