FBU 138: Handling Your Customer Service with Integrity
Episode description
Working with people is a challenge. Working with people through the internet is a skill. When you’re in the internet business space, tasks like customer service might sound pointless, but they are fundamental. Besides being important for the reputation of your company, it’s even more important for your client to be treated with integrity, respect and truth. In this episode, Jill shares a valuable lesson on being honest with clients and handling customer service.
“I want to make sure that my customers and clients feel respected, appreciated and that they know that I’m grateful for them. If they’re not happy, then I’m happy to make it right for them.” – Jill Coleman
Jill is a fitness professional and business coach who effectively made the transition from training clients in person and having no time to build anything else to training clients online and actually being more successful. Today, Jill helps other coaches to do the same.
Episode Resources
- Code FBU15 to save 15% on Strong Coffee products. Go to www.strongcoffeecompany.com
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Website: jillfit.com