FBU 070: Best Practices for a Refund Policy and Why It’s Important to Have One

Sometimes people stay on the fence about investing their money in the unknown. It’s understandable, but also, not the best thing for business, right? When you implement a refund policy or a money back guarantee policy you’re validating their concerns, but at the same time, assuring your worth. In this episode, Jill explains the importance of having that type of policy in your coaching offer or program. 

“It’s our job to make them feel super safe purchasing. So, whatever guarantees we can give them - that they’re going to get the results - we have to do it.” – Jill Coleman

Jill is a fitness professional and business coach who effectively made the transition from training clients in person and having no time to build anything else to training clients online and actually being more successful. Today, Jill helps other coaches to do the same. 

Connect with Jill!

Instagram: @jillfit | @fitbizu

Facebook: @jillfit

Website: jillfit.com