Fintech Insider Podcast by 11:FS - podcast cover

Fintech Insider Podcast by 11:FS

11:FSfi.11fs.com
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. Want to get involved in the conversation? Connect with us now on LinkedIn, Instagram and TikTok
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Episodes

Bonus: Building the future of investing with Lightyear CEO Martin Sokk

On this special bonus episode of Fintech Insider, host Benjamin Ensor sits down for an exclusive interview with Martin Sokk, the CEO of investment platform Lightyear. In a wide-ranging discussion, they talk about how Lightyear carved out its place in the retail and enterprise investment market, its future plans, and how it fits into a rapidly evolving sector. Martin also shares exciting details about some new product developments from the Lightyear team. We hope you enjoy listening to this episo...

Dec 04, 202446 min

919. News: UK lenders brace for massive payouts and is the FCA 'incompetent'?

Join host Benjamin Ensor alongside some very special guests as we look at the biggest financial services and fintech stories of the past week. Topics covered include: A damning report by MPs and Lords has accused the Financial Conduct Authority (FCA) of being unfit for purpose. Meanwhile, Italian bank UniCredit has offered €10 billion to acquire domestic rival Banco BPM, Checkout.com is expanding into Japan, UK lenders are bracing for mammoth payouts following a court ruling on car loans, AI wea...

Dec 02, 202455 min

918. Insights: How to launch in the Middle East

On this episode of Fintech Insider Insights, host Benjamin Ensor is joined by some great guests to discuss expansion into the Middle East. Imagine, and if you’re listening to this podcast you might not need to imagine, that you’re the founder of a successful fintech. You’re doing well in your home market and you’re weighing up your options of where to expand to next. Well, how about the Middle East? As rumours swirl that two of the biggest digital banks Nubank and Revolut are aiming to replicate...

Nov 28, 202452 minEp. 918

917. News: 'Black Fraud Day' warning for shoppers and Revolut hits the big 5-0

Join host Benjamin Ensor alongside some very special guests as we look at the biggest financial services and fintech stories of the past week. Topics covered include: Revolut hitting 50 million users as they gain a new stock trading license; online shoppers being warned to be extra vigilant this ‘Black Fraud Day’; South African fintech Mama Money Financial Services launching a new bank card that allows cardholders to manage their accounts and money through WhatsApp; UBS seeking approval to opera...

Nov 25, 20241 hr

916. Insights: How fintech can fight back against the fraudsters

On this episode of Fintech Insider Insights, in partnership with Sumsub, host Benjamin Ensor is joined by some great guests to discuss the alarming rise of fraud in fintech, particularly across the UK and Europe, and to explore what might be driving this increase. We also examine the technologies available to fintechs and financial institutions as they work to fight back against fraudsters. This week's guests: Ilya Brovin - Chief Growth Officer at Sumsub Vinita Ramtri - Senior Fin Crime Leader a...

Nov 21, 202445 min

915. News: LATAM fintech is booming, Metrobank slapped with a hefty fine, and why Klarna chose NYC for its IPO

Join hosts Laura Watkins and Benjamin Ensor alongside some great guests as we look at the biggest financial services and fintech stories of the past week. Topics covered include: a LATAM fintech roundup featuring news from Nubank, Ualá, and Tako; Klarna announcing plans to IPO in the US; UK SME lending fintech iwoca raising £200M in funding; Metro Bank facing a substantial fine; and GoHenry advocating for improved financial education for children in schools. This week's guests: Miguel Armaza - C...

Nov 18, 20241 hr 7 min

914. Insights: Could digital identity be the key to ending financial crime?

On this episode of Fintech Insider Insights, host David Barton-Grimley is joined by some great guests to discuss digital identities in financial services. Financial services has a big fraud problem. Increasingly we’re covering it here on this show. And the stats back it up too. So, what’s the solution? Many think a universal form of digital identity could be it. But that concept is not without controversy. Which is why on this episode we’ve assembled a panel of experts to find out more. This wee...

Nov 14, 202455 min

913. News: Affirm lands in the UK and what does Trump's election win mean for fintech?

Join hosts Laura Watkins and Benjamin Ensor alongside some great guests as we look at the biggest financial services and fintech stories of the past week. Topics covered include: Donald Trump is returning to the White House—what does that mean for our industry? Affirm’s entry into the UK market, Barclays' completed takeover of Tesco Bank, Mexican fintech Klar's plans for an IPO in 2026, and NatWest and Mastercard teaming up to launch a virtual card solution for businesses. This week's guests: Ma...

Nov 11, 20241 hr 15 minEp. 913

912. Insights: The future of Chase UK with CEO Kuba Fast

In this special Insights episode of Fintech Insider, 11:FS's Kate Moody sits down for an exclusive interview with the CEO of Chase UK, Kuba Fast. US mega-bank J.P. Morgan launched its UK retail offering back in 2021, featuring a numberless debit card, 1% cashback, and an eye-catching ad narrated by David Tennant. In the past three years, Chase UK has attracted over two million customers and amassed £20 billion in deposits. The Chase UK brand has also won several industry awards, including the Co...

Nov 07, 202448 minEp. 912

911. News: Shopify makes life easier for businesses, Moniepoint reaches unicorn status, and is it time to 'fight' the regulators?

Join host Kate Moody along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Shopify launching Shopify Finance to support businesses; Moniepoint becoming Africa’s newest fintech unicorn, with representatives here to tell us more; Jamie Dimon, shy and unassuming as ever, declaring it’s “time to fight back” against regulators; Marqeta launching Marqeta Flex; and Revolut introducing the new “Rev-Women in Engineering Grant.” Plus,...

Nov 04, 20241 hr 8 minEp. 911

910. Insights: Is Singapore the best place in the world to start a fintech?

On this episode of Fintech Insider Insights host David Barton-Grimley is joined by some great guests to talk about the current state of fintech in Singapore. Singapore’s reputation as a global fintech hub has grown exponentially over the past few years and we’ve noticed a big uptick in the amount of listeners based there too. That’s why on this episode of Fintech Insider, we want to check in on what the most exciting developments happening in the Singaporean fintech industry are, and discuss wha...

Oct 31, 202447 min

909. News: Stripe drops $1.1 billion on Bridge, Capital One and Minna Tech team up, and the US gets open banking regulations... kinda

Join hosts Laura Watkins and Ross Gallagher, along with some great guests, as we discuss the biggest fintech and financial services news this week. Topics covered include: Fintech giant Stripe acquiring stablecoin platform Bridge for $1.1 billion, Capital One partnering with Minna Technologies, the US getting open banking regulations... kinda, innovations in AI and embedded finance kickstarting a recovery in fintech funding (according to Q3 figures compiled by Dealroom), and Wise joining Japan’s...

Oct 28, 202457 min

908. Insights: Making banking fun! A conversation with Up CEO Xavier Shay

On this episode of Fintech Insider Insights host Kate Moody is joined by Xavier Shay - CEO of Up. Since it launched as Australia’s first mobile-only digital bank back in 2018, Up has set out to connect younger consumers with digital savings, payments and lending. Up will soon celebrate its sixth birthday, and is on track in its birthday month (October) to announce that it’s hit the million customers milestone. We're big fans of Up here at 11:FS(as evident by their two 11:FSAwards nominations), s...

Oct 24, 202445 minEp. 908

907. News: The BBC attacks Revolut, banks behaving badly, and fintech makes the world a better place

Join hosts Laura Watkins and Dave Morris, along with some great guests, as we discuss the biggest fintech and financial services news this week. Topics covered include: A BBC investigation found that Revolut has been named in more fraud reports than any major UK bank; two different banks from both sides of the pond have received heavy fines; UK fintechs continue to have an overall positive effect on the country; J.P. Morgan plans to enter Kenya and Ivory Coast this year and expand its footprint ...

Oct 21, 20241 hr 9 min

906. Insights: The FCA tells us about their brand new AI lab

On this episode of Fintech Insider Insights, host Benjamin Ensor is joined by Jessica Rusu, Chief Data, Information and Intelligence Officer at the FCA. It's been ten years since the UK regulator launched their innovation hub, so we wanted to catch up with them to dive into the learning and successes so far, as well as taking a look at what the next ten years might look like. We also get the lowdown on their brand new AI lab. Guest: Jessica Rusu, Chief Data, Information and Intelligence Officer ...

Oct 17, 202441 min

905. News: Funding drought could hit IPOs, Fraud to cost $100bn by 2029, Cashflows to enable Click to Pay

Join host Benjamin Ensor, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: E-commerce fraud losses could surpass $100 billion worldwide by 2029, Fintech Australia backs government scam protection, as the UK government pushes for transaction delays, the Fintech funding squeeze could scupper London IPOs, Zopa Bank releases Impact Report from the 2025 Fintech Pledge. This week's guests: Joshua Vowles-Dent - Business, Strat...

Oct 14, 20241 hrEp. 905

904. Insights: Is this the start of the first great Wallet War?

On this episode of Fintech Insider Insights, in association with Curve, host David Barton-Grimley is joined by a panel of payments and e-wallets experts to tackle the emerging Wallet Wars. Apple Pay – and the Apple Wallet – has become dominant in the space over the last decade, but with the tech giant forced to open the iPhone up to third-party wallets, there’s suddenly competition in the market. So, we’re delving into the challengers looking to take on Apple and innovate in the wallets space. T...

Oct 10, 202449 minEp. 904

903. News: Starling hit with fine, Visa faces anti-trust lawsuit, and Nationwide snaps up Virgin Money

Join hosts Laura Watkins and Dave Morris, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Nationwide has acquired Virgin Money for £2.9 billion; Visa is being sued by the Department of Justice as the Biden administration continues its crackdown on ‘junk fees’; Starling Bank has been hit with a large fine from regulator the FCA; Trinidad and Tobago are going to roll out India’s UPI payment tech to promote financial incl...

Oct 07, 20241 hr 7 min

902. Insights: 10 years of Atom Bank with CEO Mark Mullen

On this episode of Fintech Insider Insights, host Kate Moody is joined by Mark Mullen, CEO and Co-Founder of Atom Bank. Before Monzo or Starling, there was Atom. It's been ten years since Atom Bank, a digital challenger bank based in the North East of England, was incorporated. Since then, it has grown to become one of the most profitable neobanks in Britain. Atom launched to the public in 2016 and has continued to go from strength to strength, announcing in March this year that it made an opera...

Oct 03, 202444 min

901. News: After Dark - Revolut to target Middle East, Chase set to offer UK credit cards, and 28% targeted by voice-cloning scams

Our expert hosts Kate Moody and Jamie Campbell present Fintech Insider News live from St Michael + All Angels Church in London, along with some great guests to discuss the biggest fintech and financial services news this week. Topics covered include: Revolut is poised to target Middle East banking licence as the bank hits 10 million UK users, Chase is reportedly set to offer credit cards in the UK, and new research from Starling Bank finds that 28% of UK adults say they have been targeted by a v...

Sep 30, 202455 minEp. 901

900. Insights: How embedded finance is transforming businesses

On this episode of Fintech Insider Insights, in association with Adyen, host David Barton-Grimley explores the capabilities opened up by embedded finance – looking at the time and money that can be saved when business have powerful financial tools at their fingertips. We're joined by a panel of expert guests in the embedded finance and payments space to look at how payments can be integrated into platforms, to meet the customer where they are. This week's guests: Natalie Wexler - VP Platform Off...

Sep 26, 202439 minEp. 900

899. News: JPMorgan poised to take over Apple Card, US Senators push for BaaS crackdown, H1 2024 fintech deals down 50%

Join host David Barton-Grimley, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Apple reportedly poised to sign new cards deal with JPMorgan, US Senators urge crackdown on BaaS providers as FDIC tightens rules, fintech investment remains sluggish with H1 funding down nearly 50% year on year, and Monzo is first off the marks to offer monthly Flex payments directly within Apple Pay. This week's guests: Kevin Fox - Chief ...

Sep 23, 202456 minEp. 899

898. Insights: The fintech crash no one saw coming

On this episode of Fintech Insider Insights, host David Barton-Grimley delves into the crisis that has gripped Banking-as-a-Service for much of 2024. Alongside an expert panel of BaaS specialists, we look at how the collapse of two fintechs set in motion a domino effect that cost customers millions, and rocked confidence in the industry. This week's guests: Jason Mikula - Founder of Fintech Business Weekly Nicolas Benady - CEO of Swan Susan French - BaaS and payments consultant Find out more abo...

Sep 19, 202452 minEp. 898

897. News: LendInvest announces £500m JP Morgan raise, Enfuce launches 2-in-1 card for Europe, Open Banking roadmap completed

Join host Benjamin Ensor, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Lendinvest raises £500m from JP Morgan as NatWest joins the Open Property Data Association, Enfuce announces the UK’s first ever 2-in-1 debit and credit card in MasterCard partnership, UK banks complete the Open Banking roadmap, and Miami-based bookkeeping fintech Finally raises $50m. This week's guests: Vanessa Schotes - CMO at Enfuce Henk Van H...

Sep 16, 202454 minEp. 897

896. Insights: How to do a great onboarding

On this episode of Fintech Insider Insights, hosts Kate Moody and Joe Colchester discuss how you can best optimise the experience of a customer’s very first touchpoint with a fintech product or platform – the onboarding. Whether it’s a case of balancing friction and compliance when it comes to the terms and conditions, to gamifying the set-up process, our panel delves into crucial first stage in the customer journey. This week's guests: Andrew Denholm - Head of Product Design at Chip Kish Patel ...

Sep 12, 202447 minEp. 896

895. News: Industry coalition pushes digital IDs, Phase 2 of Saudi open banking, new Singapore anti-fraud powers

Join hosts Kate Moody and Dave Morris, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: New PensionBee research for Pensions Awareness Week reveals less than 15% of Brits know how much they have in pensions, financial institutions and regulators unite to standardise corporate digital IDs, Singapore mulls new police powers to block transactions to suspected scammers, and Zilch hits monthly operating profit ahead of expec...

Sep 09, 20241 hr 4 minEp. 895

894. Insights: How to make fintech invisible

On this episode of Fintech Insider Insights, hosts David Barton-Grimley and Ross Gallagher delve into the technologies powering the next generation of fintech user experiences. Drawing together 11:FS research and expert guest insights, we look at how APIs can power a partnerships-driven ecosystem that could ultimately make fintech feel invisible. This week's guest: Rory O'Reilly - Co-founder and CEO of KnotAPI Come watch us record Fintech Insider live in London: 11fs.com/afterdark -- Fintech Ins...

Sep 05, 202444 minEp. 894

893. News: Banking could face major job losses, Atlantic Money to challenge SWIFT, US regulatory approval for OakNorth

Join hosts Benjamin Ensor and Nadine Timmer-Bodenstein, along with some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: FS trade union warns that big banks should brace for job losses to AI, Atlantic Money announces its challenger to SWIFT's network, OakNorth secures approval to market products in the US, and KOHO launches tenant insurance and rent reporting solutions for Canadian renters. This week's guests: Neeraj Baid - CEO of Atla...

Sep 02, 20241 hr 5 minEp. 893

892. Insights: Is Indian fintech about to go global?

On this episode of Fintech Insider Insights, host Benjamin Ensor is joined by experts from the sector to discuss whether Indian fintech is poised to go global. We look at the opportunities and challenges that fintechs face as they make their pitch to a market of 1.4bn people. And, we delve into the most promising home-grown startups in the country, along with the international players that are seeking growth in India and developing products and features on their platforms. This week's guests: Ad...

Aug 29, 202449 minEp. 892

891. News: Klarna to offer personal accounts, London and NYC battle for Revolut IPO, and Amazon could spin off payments

Join host David Barton-Grimley and some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Klarna announces a new personal account and cashback rewards offering, Revolut is poised to decide between London and New York for its IPO, new research from Tink finds that digital financial tools could make Brits £24.5bn richer, and Amazon could spin off its payments function from its app in India. This week's guests: Jack Spiers - UK & Irela...

Aug 26, 202458 minEp. 891
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