This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.
OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.
OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to items in your database.
The “Manage Users” window is where security is handled for individuals utilizing OnTime Windows, Web, and VS.Net. Settings and license information are also obtainable through this window.
Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings that control how these time entries behave.
The OnTime software package has lots of versatile ways to adapt to your business. Most people probably don’t realize just how flexible OnTime really is. In this week’s podcast we show the “System Options” menu and how precisely numerous behaviors can be tailored for OnTime.
When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.
One new feature in OnTime 2009 is Wiki Page Comments--the ability for customer and users to comment on particular wiki page articles. There are several different ways that you can configure how this works inside your database. This week we walk through these settings so you can get Wiki Page Comments working correctly for your instance of OnTime 2009.
The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a glance.
Burndown charts are a new chart type available on the Project Dashboard in OnTime 2009. This week we describe how these charts operate and how you can use them to see your project's rate-of-completion.
OnTime 2009 has a new Startup Wizard that appears when a new database is created. This week we cover the wizard and explain some of the options that you can select on the new Startup Wizard.
This week is for anyone who is still on an earlier version of OnTime and wants to move to the latest version of OnTime 2009. These quick tips will help you to get upgraded more easily.
OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.
This week we discuss the ways in which you can create e-mail rules for OnTime 2009. These are called either "Notifications" or "Alerts" and can be tied to items or projects. These help you to monitor what activity occurs inside your database.
This week we'll cover some additional smaller features coming in OnTime 2009. Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime experience through convenient keyboard shortcuts! Check it out!
Next for OnTime 2009, we'll show you some other smaller features that are still very powerful! Voting is now available for your items, making it easy to get feedback. Copying projects with a "Deep Copy" makes it possible to now copy items inside the folder as well as the folder itself. Also, time units can be customized for counting purposes.
The Project Wiki has received some special attention in OnTime 2009. Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions. Come and see the new functionality of the Project Wiki in OnTime 2009!
One of the new revisions to the OnTime 2009 Suite is the Project Dashboard. This amazingly powerful feature will astound you with rapid charting and graphing that you can create with a few mouseclicks. Worklogs have also been enhanced in 2009 and this timesheet data can be displayed on the Project Dashboard in the form of Burndown or Trend Analysis charts.
One of the new additions to the OnTime 2009 Suite is the Releases tab. Now your company can track products, versions, and milestones independently from your project tree. Easily see what defects are in a certain version, or assign features and tasks to a particular milestone/sprint to complete in the future. Come and see the new Releases tab in action!
Did you know that you can block specific users from interacting with specific fields per project? And that this is independent from field templates? This week we'll teach you this little trick if you have certain fields that you don't want individual users to change.
The OnTime Wiki acts as a great information repository for your projects and your company. Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites. Attachments can be stored and referenced from the project tree, as well as wiki page histories that can be viewed for all wiki pages of a certain project. Come and see what the OnTime Wiki has to offer!
The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks. Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface. Learn to unlock the power of OnTime by saving time with the multi-edit tool!
Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. This week we'll cover security settings for Customer Portal.
Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. The next two weeks we'll cover different aspects of configuring Customer Portal for use by your customers. This week we'll cover basic security for customers and companies.
There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc. Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time. This week's podcast discusses views and some exam...
OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system. One part of this feature is the ability to work with "E-mail Templates" to control how e-mails look when they are automatically sent out to your users and/or customers. This week we talk about the E-mail Templates window and how to configure it.
OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies. One of the methodologies that works well with OnTime is Scrum. This week we walk through a quick demonstration of setting up a new OnTime database for use with a Scrum methodology.
The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks! This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators.
This is the final episode of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database configuration. These numbers can help you to organize your data more effectively in OnTime.
This is a continuation the of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers OnTime settings that can be adjusted globally or locally to speed up performance.
