This is the start of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the basics of hardware and network essentials for supporting OnTime.
In OnTime version 8.1.2 we are introducing a new feature: Full page Wiki! This feature allows users of OnTime for Web to work with the Wiki on a separate browser page with no other windows cluttering the screen, like Projects or Details. The URLs on wiki have also been streamlined and URLs to specific pages can now be accessed. See this week's episode for more details.
When copying and moving items in OnTime, there are some things to keep in mind when it comes to the data in those items. Which fields will move over properly? Can custom fields move from a defect to a feature, for instance? Are there any system fields that have special behaviors when moving from one item type to another? This podcast answers these questions as we discuss the data behind moving and copying items in OnTime.
Remote Server is a very handy tool for users wishing to utilize OnTime Windows and OnTime VS.Net without having direct access to SQL Server. This week we discuss Remote Server in detail and how to set it up.
If you're new to OnTime, then this podcast is for you! This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping. We also show you the very useful multi-edit feature to make mass changes to your items.
Custom fields are a great asset to OnTime, and there are several different ways that you can use them. This week we talk about creating and using custom data inside projects.
The User Dashboard in OnTime is a great way to look at items across types and edit them. See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard.
OnTime's E-mail tab is a great new feature of version 8.1. In this week's podcast we show you some of the functionality of this new, useful area of OnTime that allows you to search through your attached e-mail content.
One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web. This week we cover how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and Workflow.
OnTime 8.1 introduces the Management Console, a great window for administrators to see in one place all of the tools provided for management of the OnTime database. This week we show how to use the Console, but more importantly how to set it up for your users.
The Treeview Pane in OnTime allows for quick-filtering by Project, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane.
OnTime 8.1 is going to be released in June with some great features, and it's available as a Release Candidate right now from our website! This podcast covers three of the features released in the RC candidate for OnTime 8.1.
Workflows in OnTime are the equivalent of business processes. Armed with such a flowchart one can describe the stages of a system that items pass through. This week's podcast discusses the basics of what workflows are and the different settings you can control on each stage.
Did you know that each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version? This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.
The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, notification and alert updates, and more...
There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. This week we talk about these forms of authentication.
OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand when it comes to item-locking in OnTime.
Security Roles are templates of privileges that you can assign out to your users--one or many. This week's podcast walks through the creation of a role and applying them to separate users. UPDATED: Fixed a mistake about reporting security roles.
Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL server itself.
Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this week's podcast covers them in detail.
Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions through security roles.
Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts. These four different data modifications can be inserted into a report "shortcut" and run with one click of a button. Learn about reporting shortcuts inside.
Need some help getting started running reports? This week's podcast covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization? Check out the podcast!
This week's podcast is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates.
This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed. Also, we show how to add tabs that are large text fields.
This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages.
There are lots of free resources that are available on the web for those interested in OnTime 2008. This week's podcasts points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live demos, and more!
When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime.
This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease.
Tracking customized data for your customers and the individual contacts of those companies can be very important to your business. Learn in this week's podcast how easy it is to add custom fields for customer and contacts in OnTime 2008.
