Things will go wrong. After the events of the past 18 months, we can all agree on that. After our last episode where Dr. Chad shared his struggles from this year, we decided to re-release our interview with Dr. Brian Toorani. When an accident left him unable to practice clinically, Dr. Toorani had to discover what it meant to change directions. His insights on managing anxiety and being a phenomenal leader provide timeless insights on pivoting your mindset when things go wrong while still operat...
Jan 13, 2022•24 min•Season 1Ep. 6
We get real today. There’s no filter. Fair warning: it’s not the happiest ending. Regan and Dr. Chad get candid as Dr. Chad shares the struggles he went through this year with his practices.
Dec 29, 2021•31 min•Season 1Ep. 141
This is an Everyday Practice that any dentist can do and become more productive. Join Regan and Chad as they explore this unconventional way to boost your trust with patients.
Dec 15, 2021•28 min•Season 1Ep. 140
This is not a comfortable topic. But if you’re ready to grow your business, join us today as we talk to Deni Hall about how thinking partners can help dental business owners challenge their thinking and assumptions so they can achieve unprecedented results.
Dec 01, 2021•36 min•Season 1Ep. 139
What happens when good teeth go bad? Join us for a special episode about Doing Good While Doing Good and uniquely promoting your dental office while giving back to your community.
Nov 17, 2021•34 min•Season 1Ep. 138
Dr. Bruce B. Baird joins us today to share his insights on innovative dental technologies you can use to solve problems for your patients. If you’re wondering what’s worth investing in for your practice, then this is the episode for you.
Nov 03, 2021•28 min•Season 1Ep. 137
Every piano needs tuning. You might have the best dental team in the world, but even the best running teams need calibrating. Join us for an exploration of how repeated exposure to foundational education keeps a team operating at the highest levels.
Oct 20, 2021•27 min•Season 1Ep. 136
In this special crossover episode, co-host Regan Robertson is joined by Investment Grade Practice host Victoria Peterson, and Life and Dentistry podcast host Dr. Joe Blalock for a candid, hopeful conversation about fending off the burnout so prevalent in the dental industry.
Oct 06, 2021•27 min•Season 1Ep. 135
Leadership is one of the most daunting elements of business ownership. But how do you know if you're a good leader? Sommer Carrol, RDA - Dr. Bruce B. Baird's lead chairside assistant for 15 years - joins us today to share stories from Dr. Baird's leadership journey and how he empowered a team of "co-pilots" to share the burden and hold him accountable.
Aug 25, 2021•42 min•Season 1Ep. 134
We usually think about marketing as the external piece – website, ads, etc. But that's only part of the process. The goal of marketing is to bring patients into the practice and get them to say "yes" to treatment. Today, marketing coach Sara Hansen joins us to talk about the internal pieces of marketing most dental offices miss...and the best part, is they are fun!
Aug 11, 2021•36 min•Season 1Ep. 133
It’s been a trying 18 months in dentistry. You may have noticed this fatigue showing up over the past few months: staff are short-tempered, patients are irritable, the team is frustrated, or you’re struggling with turnover. Today, Joanne Miles joins us for a conversation about how to patch your culture and get your team back on track.
Jul 28, 2021•41 min•Season 1Ep. 132
Dental sleep medicine is easy and profitable...if you have the right systems and training. John Nadeau from Sleep Group Solutions joins us today for a mind-blowing conversation about the easy way to integrate sleep solutions into your practice including: applying the right systems, best business practices to make sleep medicine profitable, and empowering your team as sleep medicine champions.
Jul 14, 2021•36 min•Season 1Ep. 131
We all have ideas of what a dentist should be - knowledgeable, intelligent, in control. But we're more likely to suffer the crippling effects of burnout and imposter syndrome when we don't live our authentic selves. Today Dr. Maggie Augustyn, a general dentist from Illinois, joins us to shine a light on living your authentic self in dentistry.
Jul 01, 2021•33 min•Season 1Ep. 130
As dental practice owners know, running a business can take over your life. COVID was a clarifying time for a lot of people. As business partners and a married couple Drs. Andy and Natalie Droel share about boundaries, balance, and working together in their practice.
Jun 16, 2021•21 min•Season 1Ep. 129
"If we can articulate our vision clearly to ourselves then we can articulate it to our team." Solo practice owners Drs. Andy and Natalie Droel share how after COVID they used the PDA Business Impact: Foundations course to articulate their vision to their team. In their words, "The practice was doing well financially but we were driving around in the dark." Today, they share how they are leveraging their vision, analytics, and leadership to shine a light in their practice.
Jun 02, 2021•21 min•Season 1Ep. 128
All dental patients want to know is how you're going to help them with their problem. Mark Thackeray, host of the Dental Marketing Secrets Podcast, joins Regan Robertson for a candid conversation about applying simple tactics to hold your marketing accountable and avoid three common mistakes.
May 19, 2021•50 min•Season 1Ep. 127
We continue digging into the 4 types of leaders – visionary, improver, analyst, and superstar - so you can understand how to leverage your strengths, shore up your weaknesses, communicate clearly to your team, and surround yourself with people who will support you as you focus on your dreams.
Apr 14, 2021•21 min•Season 1Ep. 126
We all have superpowers…and we all have kryptonite. In the first part of this series, we dig into the 4 types of leaders – visionary, improver, analyst, and superstar - and look at each style's superpowers, blind sides, and how you can align both into a competitive advantage.
Apr 07, 2021•20 min•Season 1Ep. 125
"Who's going to train them? That's the biggest question leaders have with delegation. But once you're freed up from that task you can focus on what really matters to you." JW Oliver from Support DDS joins us for a transformational conversation about crafting your executive and entrepreneurial success including how to mind your business while having a global impact. We discuss delegating, spot checking your core tasks, and caring leadership.
Mar 24, 2021•43 min•Season 1Ep. 124
So many doctors are held back from providing the services they would diagnose because they can only offer the care insurance will cover. But moving to FFS can be a frightening prospect for many dentists. Brad James, Director of Partner Development at Kleer, joins Regan to debunk the top 3 fears that keep dentists from moving to the FFS model.
Mar 17, 2021•34 min•Season 1Ep. 123
Dr. Tessa Miller joins us today to share how she doubled her new patient flow in 6 months. In the fall, she strategically dipped her toes into marketing to combat the difficulties of a saturated market, and discovered her power as a leader and business owner. Join us today as we peel back the curtain of her success and uncover how she used marketing to gain control of her production.
Mar 03, 2021•27 min•Season 1Ep. 122
As a small business owner its all too common to be swallowed up in the day-to-day and lose sight of the bigger picture. That's why we are sharing proven methods to make sure your plan is implemented. The great news is all the support you need is available around you when you know where to look! So today we dive into leveraging your team, surrounding yourself with trusted advisors, and building redundancy to ensure success.
Feb 24, 2021•29 min•Season 1Ep. 121
One of the most unsexy, yet vital parts of running a successful dental practice is working a strategic plan. You may think you have a plan, but are you actually working it? Everybody can make a strategic business plan that’s the easy part. It’s the starting, the progressing, and the achieving where things usually stall out. Today, we’re taking a look at how to build – and work – a strategic plan that gets your dental practice where you want to go.
Feb 17, 2021•27 min•Season 1Ep. 120
We got a lot of great feedback from listeners about how impressed they were with the recent episode about Dr. Chad's response to a letter he got from an unhappy patient. So we decided to pull this episode on Courageous Conversations from our archive. The formidable Katherine Eitel Belt from LionSpeak joined Dr. Chad and former co-host Victoria Peterson about how to have difficult conversations in a way that is authentic and effective.
Feb 03, 2021•25 min•Season 1Ep. 119
Think back to the last time you had to handle an unhappy patient: are you proud of how you dealt with that interaction? Are there maybe some things you would have done differently? We’ve all been there. After our episode last week, Dr. Chad and I stayed on after our interview to discuss a letter he received from an unhappy patient. We kept the mic hot and are happy to now share this candid, personal conversation as we cover: When to act and when to wait How to take your patient along for the rid...
Jan 28, 2021•31 min•Season 1Ep. 118
“The risk factor conversation has been so crucial in communicating to patients and is what I think has elevated our practice to the next level,” says Dr. Kelsey Meunier who joins us today with Dr. Anna Adams to share their story about doubling production through communication. If you’ve ever felt that you have all the knowledge in your head but struggle to help patients understand the care they need, then you don’t want to miss this episode. Join us as we dive into how these two vibrant doctors ...
Jan 20, 2021•41 min•Season 1Ep. 117
In the final episode of this candid series, Regan and Dr. Chad dig into 3 key pillars that helped Chad’s endurance and longevity as he recalibrate after the upheaval of 2020 including relationships and communication, marketing, and ensuring flawless delivery of standard of care.
Jan 13, 2021•15 min•Season 1Ep. 116
Last week, we got real about how 2020 hit us. But part of what makes us Productive Dentists is knowing hard times don’t last. So today, Regan and Chad continue the conversation by unpacking how Chad recalibrated when his plans went sideways including how to reduce anxiety and increase clarity, why your core values are vital to your business success, and the power of transparency with your team.
Jan 06, 2021•34 min•Season 1Ep. 115
Today we get real. When your plans hit the fan, what do you do? Today, Regan and Chad bring the first part of a two episode candid, vulnerable reflection on 2020 including what knowledge made him “grow up and make adult decisions", why "a rock isn't a pillow", and balancing hope while facing reality.
Dec 30, 2020•36 min•Season 1Ep. 114
“When you see it in action, you see what’s possible and that your goals ARE attainable.” Many dentists spend a lot of time and money on CE and don’t have actionable steps to implement their skills. But it doesn’t have to be that way! Today, we bring you the second half of our interview with Master Coach, Patti Sooy, on how one doctor is harnessing the power of clinical mentorship to achieve his dream of being the #1 same day smile dentist in his area.
Dec 23, 2020•20 min•Season 1Ep. 113
