“I went through something hard in my practice and realized there was something I wasn’t understanding,” says Dr. Devin Giron. “But then I realized there are people who have paved this way and it’s time to get help.” Grab your headphones and tune in for more about: Embracing the concept of being a business owner as well as a doctor Why verbiage is critical when talking to patients Why dentists have a hard time with coaching Turning painful times to your advantage...
May 13, 2020•28 min•Season 1Ep. 84
“No matter what you're doing, there's monotony, and that's what drives you to go out and find new stuff that's fun...and profitable," says Dr. Joc Jernigan. Tune in for an exciting discussion about: Teamwork and connecting with patients Educating patients instead of telling them what to do Handling patient emotions Education Importance of educating yourself about finances
May 11, 2020•28 min•Season 1Ep. 83
“Successful marketing means building great relationships, which is vital during uncertain times,” says Jenni Bollman. Tune in for a conversation about directing your marketing to building and maintaining patient loyalty when things go sideways including: What to do with your marketing strategy in uncertain times How to use marketing to foster patient loyalty Adapting messaging to reach patients where they are
May 05, 2020•23 min•Season 1Ep. 82
“I’m awesome as a dentist, but I don’t know if I’m an awesome human being,” says Dr. Angela Mulrooney. After taking on a chaotic practice and turning it around in a year, Dr. Mulrooney faced a legal suit from two former employees. Then, a few years later, a devastating medical diagnosis left her unable to continue following her dream and calling as a dentist. Tune in for a timely discussion about: What you can learn when you lose everything How to climb back from devastating losses What really m...
May 01, 2020•33 min•Season 1Ep. 81
“When this thing hit I was like a lot of dentists in thinking ‘what do I do next?’” says Dr. Gwen Buck. “I want to look back on this time and be proud of what I did.” Grab your headphones for a heartfelt episode full of tangible, applicable pearls to help you care for your business while your office is closed: Communication strategies for staying connected with patients Marketing tips and tricks to keep up momentum Where to go for trusted business advice to make smart decisions in your practice ...
Apr 29, 2020•34 min•Season 1Ep. 80
“Seven days after I opened the doors on my brand-new scratch start practice, I got the mandate that we couldn’t practice in-person dentistry due to COVID,” says Dr. Joe Blalock. “I had planned for so many contingencies, and I thought, welp, I didn’t plan for that one.” Grab your earbuds and tune in for the good, the bad, and the unfiltered truth about: Why dentists are jaded (and how to protect against being jaded) Building strong relationships with patients and what matters to you as a dentist ...
Apr 24, 2020•43 min•Season 1Ep. 79
“Just because you don’t like the message, don’t shoot the messenger,” says Dr. Howard Farran. Grab your headphones and tune in for a raw, uncensored conversation about current events where we discuss: The dental industry’s reaction to the COVID pandemic How should intelligent, educated, scientific people like dentists approach questions and topics like quarantine and safety in dentistry How to “build a bridge” across Coronavirus reactions
Apr 22, 2020•49 min•Season 1Ep. 78
“Thanks to Kari’s help, when I reopen my doors, we going to kick some rear,” says Dr. Chad Johnson about today’s special guest Kari Miller. As Chad’s PDA Business Development Coach, Kari Miller, joins us for an enthusiastic chat about: Chad transitioning to FFS in the middle of a pandemic – the down and dirty details. Empowering your team with the tools to answer patient questions while transitioning to FFS. What doctors are working on while their doors are closed – care of business, team, and p...
Apr 15, 2020•34 min•Season 1Ep. 77
“When people ask me if I prefer the teaching or clinical side of dentistry, I say yes,” says Dr. Arun Garg. “I feel like I have a God-given gift and calling.” Grab your headphones and dive into a heartfelt conversation about Advice for expanding and multiplying practices What a calling to dentistry means What makes a good dentist into a great dentist
Apr 08, 2020•19 min•Season 1Ep. 76
“During a normal day I spend all day with patients then go home to my family; I don’t think where is the practice right now vs where I wanted it to be," says Dr. Sten Erickson. "Yes, things are scary and unpredictable but this is also a great chance for all of us to take a look at what we picture our practice looking like." Ways to ensure your business can weather an unexpected crisis including: Why cash reserves are critical What it means to run a lean and mean practice Ideas for staying connec...
Apr 01, 2020•22 min•Season 1Ep. 75
“ One of the things about our PDA doctors that inspires me and gives me hope is seeing them face reality, process emotions, and then seeing their resiliency ."- Regan Robertson, Everyday Practices Co-host, President & CMO of PDA Grab your headphones and listen in to a candid conversation with long-time productive dentist Dr. Dave Diehl where we discuss: Educating and handling yourself as a business owner in changing times Planning for different scenarios when your office reopens Strategies f...
Mar 25, 2020•32 min•Season 1Ep. 74
In this special edition of Everyday Practices with PDA Co-Founders Dr. Bruce B. Baird and Victoria Peterson, we “take some deep breaths and do this purposefully” as we join PDA co-founders Dr. Bruce B. Baird and Victoria for their thoughts on how current events are shaping the dental industry: what to do with marketing your business right now strategies for resiliency in business: protect your cash flow, data, and team setting yourself up for success during the rest of the year possible changes ...
Mar 19, 2020•18 min•Season 1Ep. 73
"When we think of the word marketing, people typically think of social media, a dental practice website, or newspaper ad," Sara Hansen explains. "But the most successful practices harness authentic connection to win loyal patients." Marketing Coach Sara Hansen shares the strategy dentists and teams use to grow their practice and gain loyal patients: Connect with patients by sharing your story Daring to lead with authenticity Delegating secrets of top producing doctors...
Mar 11, 2020•36 min•Season 1Ep. 72
“Building a team means is knowing what you want, finding people that share the same energy as you, see the same outlook, and work at your same level,” says Dr. Grace Yum. Listen in to two of dentistry’s most successful female voices - Victoria Peterson & Dr. Grace Yum - share their insights and secrets on female leadership in the dental industry. Today, they explore: Why being in a group of like-minded individuals is critical to leaders How they care for their staff through the lens of femal...
Mar 04, 2020•32 min•Season 1Ep. 71
“Marketing message is going to depend on a plethora of things, but the ones that are very personal to the doctor are the ones that really take off,” says Annette Stevenson Dive deep into the ins and outs of dental marketing with a Marketing Coach who works with some of the industry's most high-powered dentists and their marketing strategies. Today you will learn: Effective marketing tactics that work for any practice Dental marketing as a healthy lifestyle not a crash diet A powerful marketing t...
Feb 26, 2020•33 min•Season 1Ep. 70
“It’s heartbreaking that kids don’t get diagnosed with sleep apnea, mainly because of a lack of awareness,” says Dr. Meghna Dassani. Well-known in the industry for her dedication to sleep apnea care for patients, Meghna joins the Everyday Practices crew for a discussion about treating children for sleep apnea that includes: Behavior signs of kids (and adults) who may suffer from sleep apnea How sleep apnea care elevates your practice Types of questions and conversations to ask with patients...
Feb 20, 2020•33 min•Season 1Ep. 69
“I truly believe that the best coaches have coaches themselves, not just have been coached but are actively being coached,” says Dr. Matthew Standridge. Tune in to the latest episode for a conversation about: Crafting your message so you stand out in the market How coaching can prevent fatigue and liberate you to focus on other things Using coaching to tap into your unmet potential Why you should be delegating to and investing in your team Marketing gems that speak directly to patients Learn mor...
Feb 12, 2020•42 min•Season 1Ep. 68
“Having systems in place make that work-life balance easier,” says Stacy Deemer, Client Development Specialist at Productive Dentist Academy. “Doctors often feel like they have to carry it all, but having systems in place and an empowered team will set the practice up for a happy balance.” Listen in to the latest episode where we discuss: The importance of planning and intent in achieving goals Using systems to support success and balance Removing barriers so a practice can reach its potential I...
Feb 05, 2020•22 min•Season 1Ep. 67
“It’s not just for new patients that we roll out the red carpet, we have to make sure every single patient has a great experience,” says Valerie Kendrick, a Business Success Coach at Productive Dentist Academy. Catch the latest episode now where we discuss: Why it’s important to treat every patient like royalty How culture plays into the patient experience The role of patient courage Giving patients the benefit of the doubt
Jan 30, 2020•23 min•Season 1Ep. 66
“When the patient comes in, we want to wow them from the first time on the phone,” says Dr. Sara Hammel Karner of Cornerstone Dentist in Southern Carolina. Dr. Sara, along with her partner Dr. Kendalyn Lutz-Craver, join us from South Carolina for a special podcast. Says co-host Regan Robertson about today’s guests: “You can have the most laid back, warm attitude ever and you can be badass at your business!” Listen now for an engaging, hilarious discussion about: PRP (Platelet-Rich Plasma) therap...
Jan 22, 2020•32 min•Season 1Ep. 65
“We have so many hats in a dental practice – we’re accountants, we’re CEOs, we’re dentists, we’re friends; there’s so many roles we play and the roles change by the minute,” says Dr. Tanya DeSanto as we continue our discussion about the importance of listening. Join us for more of Dr. DeSanto's thoughts on: How to talk about the life – and health – changing effects of cosmetic dentistry with patients What Mr. Rogers and big data have to do with leadership and dentistry Cosmetic dentistry and the...
Jan 14, 2020•21 min•Season 1Ep. 64
“So much about being a leader in a dental office comes down to listening,” says Dr. Tanya DeSanto. “If you look at CEOs and business owners, everyone has a vision for their organization, and they are striving for excellence. You just have to learn how to listen to your team members.” Today we have the very great pleasure of having Dr. Tanya DeSanto join us for the first part of an enlightening discussion about: Creating a culture in a group practice that supports work/family balance The doctor/p...
Jan 08, 2020•27 min•Season 1Ep. 63
“Life is short, so I always strive to see the glass half full,” says Dr. William Buchholtz, today’s podcast guest. As a new dad and dentist who cares deeply about service to others, Dr. Buchholtz cares deeply about dentistry and making his business successful, but he also likes to keep life exciting. Today, Dr. Chad Johnson and Regan Robertson enjoy a lively discussion with Dr. Buchholtz about dental lifestyle and: What creates long-lasting success in dentistry How IV sedation CE has helped Dr. ...
Dec 18, 2019•25 min•Season 1Ep. 62
“I got tied in with a nation-wide DSO and pretty much signed my life away and they came in and did nothing but wreak havok in my practice,” says Dr. Bruce Herr. While he was able to successfully exit his contract, Dr. Herr realizes that is isn’t always the case with his fellow dentists. Given his experience, Dr. Herr was disturbed by the problems DSOs create in practices so early in 2019, he sold his highly successful scratch-start practice to pursue other goals. Passionate about educating other...
Dec 12, 2019•34 min•Season 1Ep. 61
“As long as you’re willing to engage and challenge yourself, that’s where we see growth,” says today’s guest, Callie Ward, a Business Success Coach at Productive Dentist Academy. Callie also notes that just like it’s important for a dentist to have a relationship with their patients, it’s important for the coach to have a relationship with the teams they’re working with. Join Dr. Chad Johnson and Regan Robertson for an insightful chat about business success as they cover: The importance of relat...
Dec 04, 2019•19 min•Season 1Ep. 60
Today we continue our discussion with David Harris. This episode kicks off with a discussion of deeply powerful sentiments about our awareness as leaders and business owners. We also dive into: The dangers of doctor “autopilot” mindset in embezzlement. More tips on how to recognize patterns that may indicate embezzlement and how to protect your practice. The psychology behind why people embezzle.
Nov 27, 2019•24 min•Season 1Ep. 59
“Next to military personnel, the most predictable people in the world have DDS or DMD after their name,” says today’s guest David Harris. “Which means it’s pretty easy for embezzlers to exploit.” A self-proclaimed rule-breaker in his youth, David changed his direction and spent most of his adult life in investigation and enforcement. David now serves as the CEO of Prosperident, the world’s largest firm investigating financial crimes committed against dentists, where he uses his ability to unders...
Nov 20, 2019•18 min•Season 1Ep. 58
“If it’s not in your clinical record, it didn’t happen,” says today’s guest Dr. Roy Shelburne. Dr. Shelburne returns to finish his cautionary tale of being convicted of healthcare fraud. To learn more about how to protect your practice, visit http://royshelburne.com/ .
Nov 13, 2019•22 min•Season 1Ep. 57
“There’s no such thing as an innocent mistake,” says today’s guest Dr. Roy Shelburne. And he would know. After 27 years of successfully practicing dentistry in Virginia, Dr. Shelburne was investigated for and convicted of healthcare fraud, racketeering, and money laundering which led to him spending 19 months in federal prison. Today, he is passionate about sharing his experience and words of caution with other dentists so they can avoid facing the same troubles. Today, Chad, guest host Regan Ro...
Nov 06, 2019•20 min•Season 1Ep. 56
“I do think electric handpieces were a gamechanger for me,” says today’s guest, Dr. John Nosti. With 21 years’ experience in private practice, Dr. Nosti is the Clinical Director for the Clinical Mastery Series and is especially well known for being able to elevate other doctors’ practices by helping them simplify complex clinical procedures. Today, Dr. Nosti and Chad dive into the clinical and technical details that trip dentists up and: Where to find great clinical CE for simplifying complex pr...
Oct 31, 2019•29 min•Season 1Ep. 55
