83. Build It: IT'S MY BIRTHDAY 🥳 Let's Build a Client Birthday Process
Episode description
Let's build a client birthday process! In today's episode, I'm going to walk you through creating a process to celebrate your clients (and team) on their birthdays! This is a fun, easy process to put in place to help create more engagement and loyalty with your clients.
Make sure you open up a Google Doc and we'll get started!
You'll learn:
- Why I love creating processes around client or team birthdays
- When and how to capture birthday information
- Where to store your client birthdays for easy access
- How to create joy and value for your clients, even if you're using automation!
I can't wait to build this with you!
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