Sometimes it’s not a conversation that changes their mind

When we try to talk out a problem with someone, and conversation hasn’t yielded the results we hoped, we may find ourselves withdrawing from them. But as Nobel Peace Prize laureate Malala Yousafzai reminds us, there’s often a better choice.

• Episode transcript
• The conversation between Nobel Peace Prize laureate Malala Yousafzai and Dr. Laurie Santos
• More on my grad students' assignment to have a difficult conversation
• Shared everyday experiences for re-establishing the connection that conflict has splintered
• Buy Tammy a coffee

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