PODCAST: Playing to Win: How to Think & Act Like Zappos - podcast episode cover

PODCAST: Playing to Win: How to Think & Act Like Zappos

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Aug 05, 2022•4 min•Season 14Ep. 452
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Episode description

What's so great about the customer experience at Zappos?  What can you learn from the quirky company?  Dr. Michelli offers five powerful human experience lessons.

PODCAST: Playing to Win: How to Think & Act Like Zappos | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time podcast - Listen or read transcript on Metacast