PODCAST: Customer Satisfaction vs Delight? Make the Choice for Business Survival - podcast episode cover

PODCAST: Customer Satisfaction vs Delight? Make the Choice for Business Survival

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Apr 14, 2022•4 min•Season 14Ep. 437
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Episode description

Dr. Michelli shares the economic benefits of settings goals for customer delight.

PODCAST: Customer Satisfaction vs Delight? Make the Choice for Business Survival | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time podcast - Listen or read transcript on Metacast