PODCAST: Being the Ritz Carlton of Your Industry: How to Deliver Delight

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Jul 28, 2022•4 min•Season 14Ep. 451

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Episode description

Dr. Michelli looks at 5 lessons from The Ritz-Carlton Hotel Company that can help you elevate your customer experience.

PODCAST: Being the Ritz Carlton of Your Industry: How to Deliver Delight | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time podcast - Listen or read transcript on Metacast