Join the Convenience Revolution - How to be Easier to do Business With - podcast episode cover

Join the Convenience Revolution - How to be Easier to do Business With

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Oct 06, 2022•4 min•Season 14Ep. 461
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Episode description

Starbucks has shifted its experience focus from "community" to "convenience."   Dr. Michelli offers six steps for making a similar shift.

Join the Convenience Revolution - How to be Easier to do Business With | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time podcast - Listen or read transcript on Metacast