Being a Fred (or Davide) - Leveraging Passion to Actually Ensure Customer Loyalty - podcast episode cover

Being a Fred (or Davide) - Leveraging Passion to Actually Ensure Customer Loyalty

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Oct 20, 2022•4 min•Season 14Ep. 463
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Episode description

Borrowing a page from the book The Fred Factor, Dr. Michelli offers four tips for driving service professionalism with passion.

Being a Fred (or Davide) - Leveraging Passion to Actually Ensure Customer Loyalty | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time podcast - Listen or read transcript on Metacast