A brief introduction to the Thomas-Kilmann Instrument

More than nine million copies of the TKI assessment have been sold since it was introduced in the mid- 1970s, according to the Kilmann Diagnostics website: https://kilmanndiagnostics.com/assessments/thomas-kilmann-instrument-one-assessment-person/ The tool isn’t black or white and doesn’t label conflict is bad. In fact, it calls conflict “neutral”. https://kilmanndiagnostics.com/faqs/The Thomas-Kilmann Conflict Mode Instrument describes five different approaches to conflict. And those five are always available to each of us. They are accommodating, avoiding, collaborating, competing, and compromising.  I have named them in alphabetical order, in an attempt to honor the tool’s advice to use the mode that fits best for a given situation, while remaining open to switching another if the situation changes. In upcoming episodes, I will describe them and allow listeners to think about how they currently use them and how they may shift.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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