How to Build Personas That Are Actually Useful
Episode description
Get ready to spice up your marketing strategy! In this episode, Ashley Segura sits down with Naomi Soman to dish out the secrets of creating customer personas for your marketing campaigns.
Naomi shares her approach to building personas and the importance of focusing on pain points, dream states, and doubts/hesitations rather than just demographic data. One tactic Naomi covers is using sales call recordings as a valuable source of information for understanding customer language and concerns.
The conversation covers various methods for gathering persona data, including tips like analyzing online forums, social media comments, and using ChatGPT to create style guides based on customer language. Naomi emphasizes the importance of mirroring customer language in marketing copy.
Learn the common mistakes people make in persona creation, such as confusing investor personas with end-user personas and the importance of tailoring messages to different levels of management within an organization.
The episode concludes with Naomi sharing her "secret sauce".Subscribe now for your bi-weekly dose of content wisdom, direct from the content marketing experts to your kitchen table.
Catch the full Video Podcast Episode Here:
https://contentyum.com/episode-17-how-to-build-personas-that-are-actually-useful
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