Jason Scharton, senior global expertise delivery manager for 3M, discusses advanced vehicle materials, including ultra high-strength steel and more, and what they mean for collision repair.
Doug Voelzke, owner of Doug's Custom Paint and Body and a co-founder of Key Choice Collision Centers, discusses the importance of having support in the collision repair industry, and how that need contributed to the founding of Key Choice.
Brandon VanEck, chief operations officer for three Car Center Collision & Mechanical locations and Scott's Body Shop, discusses his passion for growing people, why it's good for business, and why he thinks collision repair is an awesome career.
Collision repair marketing expert Megan Williams discusses how shops can learn more about their audience—both who they are and what they drive—and then use that information for more effective marketing.
MSO operator DJ Mitchell breaks down the differences between having a single shop and multiple shops, and how it requires owners to think differently.
Dustin Caldwell, owner of Old Dominion Collision, discusses the decision behind his business becoming a Tesla Approved Body Shop, as well as the investment and how Tesla's certification program differs from others.
Collision repair marketing expert Megan Williams offers her dos and don'ts for using social media to promote your shop. Do: Think outside the box.
Andrew Batenhorst, body shop manager at Pacific BMW in Glendale, Calif., discusses what he's learned and how he's improved his facility using departmental cycle times.
In this episode, Wendy Ott details how her shop, Auto Body Concepts, forged a community amongst its staff and went on to win FenderBender's Best Workplaces.
Katie Inge, the 27-year-old owner of a Maaco Shop in Chesapeake, Va., talks about her lifetime in the collision repair industry, why young people should consider it for their career, and more.
In this special promotion from BOLT ON TECHNOLOGY, BOT Director of Education John Burkhauser surveys the contemporary training landscape and provides insight as to why you should train everyone on your staff (even if they leave).
Kurtis Barks, owner of Complete Auto Body and Repair, a winner of a FenderBender 2021 Best Workplaces award, discusses how his employees supported each other as his shops pivoted to make it through the COVID-19 pandemic.
Alex Kuang, owner of Redwood City Auto Body in Redwood City, Calif., details how his I-CAR gold status shop got started calibrating advanced driver-assistance systems, the investments needed, and why he decided to take the plunge.
Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.
Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.
DJ Mitchell, vice president of MITCHCO Collision Repair, which he operates with his father, Dave Mitchell, discusses selecting shops for acquisition and how to bring new shops into the fold.
Roxi Bahar Hewertson is a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People." She spoke about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.
Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, talks with FenderBender about her latest column regarding rental reimbursement from insurance agencies, and how shops can help their insurance adjuster help them.
In this episode of marketing expert Megan Williams' monthly podcast, she breaks down some of the dos and don'ts of altering your marketing plan. From trackable ads to when it's time for a clean break from a poor reputation, Williams offers actionable advice on switching up your shop's marketing.
FenderBender 's graphic designer, Fue Vang, and associate editor, Mike Munzenrider, discuss the magazine's new look and upcoming stories for 2021.
Travis Mann, damage analysis expert at db Orlando Collision Center, discusses how creating repair plans can improve cycle times and help your shop achieve better results.
DJ Mitchell, vice president and co-owner of MITCHCO, discusses his goals for 2021 and which trends he is keeping an eye on.
In this episode of marketing expert Megan Williams' monthly podcast, she breaks down how to create a yearly marketing plan for collision repair shops. From knowing your market and competition, to how your budget will play into the plan, roll into the New Year ready to market your business.
Sheryl Driggers, co-owner of Universal Collision spoke to FenderBender about how her technicians are staying up to date on training and how her shop has managed to add an all-new tech position.
This is Pt. 2 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more, including general information about his growing multi-shop operation.
This is part one of MSO shop owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more.
In this episode of marketing expert Megan Williams' monthly podcast, she discusses common marketing mistakes collision repair shop owners can make and how to avoid them.
Brad Mewes, principal at Supplement Advisory, discusses the impact PPP loans could have on your taxes this year, as well as how he approaches the "puzzle" of collision repair shop taxes each year.
Matt Thornton, owner of Parks Royal Body Works in Boise, Idaho, discusses marketing, training, and sanitizing during the pandemic.
In this episode, DJ Mitchell, vice president and co-owner of MITCHCO, discusses the benefits of owning and running an MSO with his father.
