Highlights from 4th Annual WCG/MCC Clinical Trial Risk and Performance Management Virtual Collaborative Summit with Keith Dorricott and MCC’s Linda Sullivan

What were the top takeaways from the interactive metric sessions led by   Keith Dorricott at the recent 4th Annual WCTG/MCC Clinical Trial Risk and Performance Management Virtual Collaborative Summit? That’s the key topic explored during Linda Sullivan’s interview with Dorricott, a Master Black Belt and veteran CRO executive who serves as an expert MCC work group leader and contributor.  Dorricott discusses outcomes from several Summit breakout group sessions, including, Selection, Implementation and Use of KPIs in a Sponsor-CRO Collaboration and Using Metrics to ID Issues and Drive Improvement Activities. One key takeaway from the Summit, according to Dorricott: the importance of industry alignment on key performance questions, which can then be followed by developing and using metrics to help answer those performance questions. If you don’t have key performance questions, you don’t have the “grounding” necessary to get to the relevant metrics, explains Dorricott. He also described the key learnings from the very popular workshop on using metrics to drive process improvement, which provided participants with a methodology for reviewing metric dashboards and the opportunity to apply their skills to analyze a real-life case study. For more information about how to select the right metrics for your program and use metrics to improve performance, check out MCC’s website, https://metricschampion.org.